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Atlantic Lux Hotel

4.0 star property
Pet-friendly Cartagena hotel connected to the convention centre, steps from Bocagrande Beach

Photo gallery for Atlantic Lux Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
1 bedroom, in-room safe, individually decorated, individually furnished
Reception
Casino
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
The current price is AU$136
24 June - 25 June

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Junior With Street View

1 bedroom, in-room safe, individually decorated, individually furnished

Suite Junior With Street View

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Map
Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 3 min walk - 0.3 km
  • Castillo Grande Beach - 15 min walk - 1.3 km
  • Clock Tower - 4 min drive - 2.4 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.7 km
  • San Felipe de Barajas Castle - 6 min drive - 3.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬3 min walk
  • ‪El Gran Pandebono - ‬1 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Chef Julian - ‬3 min walk
  • ‪Hamachi - ‬1 min walk

About this property

Atlantic Lux Hotel

Upscale hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and Clock Tower, Atlantic Lux Hotel provides free English breakfast, a casino and a terrace. Hit the jackpot at this hotel with amenities such as bingo, 3 casino gaming tables and pachinko. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurante Aqua, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • A round-trip airport shuttle (surcharge), 1 meeting room and a banquet hall
  • A 24-hour front desk, a lift and a water dispenser
  • Evening entertainment, smoke-free property and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 87 individually furnished rooms boast comforts such as air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Italian, Spanish

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The price is AU$149
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Aqua
  • Terraza Granaio Cucina

Things to do

  • 3 gaming tables
  • 4 slot machines
  • Bingo
  • Casino (150 square foot of space)
  • Children's pool
  • Evening entertainment
  • Outdoor pool
  • Pachinko
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (125 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per person (return)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Children under 9 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

Frequently asked questions

Does Atlantic Lux Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Atlantic Lux Hotel?

As of 21 June 2025, prices found for a 1-night stay for 2 adults at Atlantic Lux Hotel on 5 July 2025 start from AU$137.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atlantic Lux Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of COP 80000 per pet, per night. Service animals are exempt from fees.

What time is check-in at Atlantic Lux Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Atlantic Lux Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Atlantic Lux Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 70000 per person applies.

Where is Atlantic Lux Hotel located?

Located in Bocagrande, this hotel is within 2 mi (3 km) of Bocagrande Beach, Clock Tower and Cartagena de Indias Convention Center. San Felipe de Barajas Castle and Marbella Beach are also within 6 mi (10 km).

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Atlantic Lux Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 144 out of 491 reviews
Rating 8 - Good. 182 out of 491 reviews
Rating 6 - Okay. 89 out of 491 reviews
Rating 4 - Poor. 41 out of 491 reviews
Rating 2 - Terrible. 35 out of 491 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

gary

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated in the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good staff
Stayed 2 nights in Jan 2023

4/10 Poor

Erick

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel need e renew in the room have cockroaches the ladies in the reception try to do the best but they can't they changed me 2 times to the diferent room because the AC is not working well the pool dirty
Stayed 3 nights in Jan 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Great location and good value
Stayed 3 nights in Mar 2023

10/10 Excellent

Mayra Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and beautiful

The property and staff was great
Stayed 3 nights in Mar 2023

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 2 nights in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is terrible, the water from the shower spills water in the whole bathroom
Stayed 4 nights in Nov 2024

10/10 Excellent

Richmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent for the price.

I enjoyed my stay in the hotel. The staff was friendly and it was close to the beach. I didn’t take advantage of the amenities they had (gym, pool, casino) but overall my stay was good.
Stayed 5 nights in Dec 2022

10/10 Excellent

Djamel

Liked: Staff & service
Great staffs but the hotel need some upgrades.
Stayed 1 night in Apr 2023

8/10 Good

Dewey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good people good people
Stayed 1 night in Aug 2023

8/10 Good

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normal
Stayed 3 nights in Aug 2024

8/10 Good

martin

Liked: Cleanliness, staff & service
The crew is very friendly and helpfull. A lot of noise outside the street
Stayed 15 nights in Feb 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
we had internet interruptions for about two days
Stayed 5 nights in Jul 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Showers dont really get hot in columbia. Bed was stiff. There was no sauna as listed on expedia. That was the only reason I chose the hotel. Not the greatest condition compared to American hotels. This is my honest review.
Stayed 2 nights in Feb 2024

6/10 Okay

Aleli

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is nice but the when you ask for more towels they took so long to bring more and I asked to fix the safe they never fix it.
Stayed 3 nights in Jul 2022

2/10 Terrible

Butt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the attendents was insanely rude and entered my room without a knock or any warning and then proceeded to bother me about check out 3 hours before i had to check out !!! I hadn't even got breakfast yet .....ill never stay at the Atlantic lux again .....huge let down compared to 6 months ago
Stayed 2 nights in Dec 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

This hotel was horrible, not only did the elevator stop working at some point and that we had a walk up 13 floors but the service is horrible and the rooms are old and outdated and the wall are cracked. The drawers are broken on the dresser and on the desk there is mildew in the hallway of where the rooms are and the staff is nasty and rude and they don’t give you a refund
Main lobby entrance
My room
Stayed 4 nights in Oct 2023

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was horrible. Holes inbthe bathroom walls, missing toilet paper holder or shelves onbthe shower. Holes and cracks all over the bedroom

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
Not a good experience, find something else
Stayed 3 nights in Mar 2023

6/10 Okay

Celia

Disliked: Cleanliness, property conditions & facilities
Needs a lots improvements and maintenance, the AC it was dripping water went you put the settings in cool so you have to use only fan option, (somebody move the bed directly in front of the AC, Lol) the safe not working, after you come from outside you want to hanging your stuff not to put it in the floor or bed and another little things
Stayed 3 nights in Dec 2023

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in. Was given a standard room where u could hear animals going crazy. I had to convince them i paid for a premium room. I finally got it but It still didnt match the description. Fine. Then another couple was given a key to our room and walked in on us getting ready to shower. I had to get my key re made every single day, their payment system malfunctioned and it wasnt made clear to me what happened w my billing. Staff never apologized for anything. But the couple that walked in on us did.
Stayed 2 nights in Jan 2024

8/10 Good

SANDRA

Liked: Cleanliness, property conditions & facilities
Attention at the front desk is very poor I have to keep calling ask for Ac. For the light I have to used the key the didn't mention at all. The sheets where dirty yellow spots 😞 I Asone of the elevators doesn't work properly So I have to walk the stairs to get to the room rroom. chaNextreturn I'll ask for others place
Stayed 4 nights in Jul 2023

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Atlantic Lux was a great disappointment. We would not recommend this hotel given the much better comparable hotels in Cartagena we subsequently stayed in. The rooms are old and bathrooms aren't clean. The 1 working elevator is extremely slow, so be prepared to wait a good 15 minutes every time you want to go up or down with suitcases. The staff takes several days to respond to any communication over Expedia. They responded to our request for a crib 3 days after we had checked-out (request sent weeks in advance). We had to laugh. Lastly, we paid for a suite with a closed bedroom as we were traveling with a baby. The hotel made a mistake with the reservation and put us in a standard room. As opposed to simply crediting the difference in price, it took us contesting the charge on our credit card. After several weeks of dealing with them, our credit card immediately agreed with the dispute and forced them to reimburse us the difference. Overall, we recommend avoiding this hotel. We stayed in 2 other hotels in this area and each was a vast improvement over Atlantic Lux.
Stayed 1 night in Jan 2024

8/10 Good

jorge

Stayed 7 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Falta mantenimiento en las instalaciones y en los baños no tiene puertas en las duchas. Mejorar la calidad del desayuno. Vale destacar que las personas que atienden son muy amables!
Stayed 2 nights in Mar 2025