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Hilton Cartagena

4.5 star property
Elegant beach hotel and 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cartagena

Exterior
Executive lounge
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Exterior
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Hot tub
    Hot tub
The price is AU$226
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

49-inch LCD TV with cable channels, TV, MP3 dock

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Parlor)

Room, 1 King Bed, Accessible, City View (Parlor)

Room, 1 King Bed, Accessible, City View (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

View from room

Suite, 2 Queen Beds (Parlor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 143 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001

What's nearby

  • Castillo Grande Beach - 5 min walk
  • El Laguito Beach - 9 min walk
  • Bocagrande Beach - 9 min walk
  • Clock Tower - 8 min drive
  • San Felipe de Barajas Castle - 8 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Las Chivas Restaurant - ‬1 min walk
  • ‪Charlie’s Coffee - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬12 min walk
  • ‪Italian Pizza & Pasta - ‬13 min walk
  • ‪Restaurante Oh Caribe - ‬13 min walk

About this property

Hilton Cartagena

Luxury family-friendly hotel near Bocagrande Beach
Located close to Palace of the Inquisition Cartagena Historical Museum and San Felipe de Barajas Castle, Hilton Cartagena provides a beach bar, a poolside bar and a shopping centre on-site. With a black sand beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body wrap and aromatherapy at the on-site spa. The on-site international cuisine restaurant, Las Chivas Restaurant, offers breakfast, brunch, lunch, dinner and ocean views. Free WiFi in public areas, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with a waterslide, sunloungers and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), 3 outdoor tennis courts and an electric car charging station
  • A gift shop, a lift and a vegetable garden
  • Guest reviews speak highly of the helpful staff
Room features
All 341 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,941 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 210000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 87000 for adults and from COP 43000 for children
  • Fee for in-room wireless Internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Frequently asked questions

Does Hilton Cartagena have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hilton Cartagena?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Cartagena on 8 Dec 2024 start from AU$226.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cartagena pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 210000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cartagena?

Self-parking is free at this property.

What time is check-in at Hilton Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Cartagena?

Checkout is at noon.

Where is Hilton Cartagena located?

Offering direct access to the beach, this El Laguito hotel is within 3 mi (5 km) of Bocagrande Beach and Palace of the Inquisition Cartagena Historical Museum. San Felipe de Barajas Castle and Rafael Nunez Museum and House are also within 6 mi (10 km).

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1004 reviews" "
Rating 8 - Good. 217 out of 1004 reviews" "
Rating 6 - Okay. 73 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shaneka

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The worst I’ve ever experienced in Jamaica
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Nov 2024

10/10 Excellent

John Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the beach
Stayed 4 nights in Nov 2024

10/10 Excellent

Toran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time visiting the Hilton in less than 2 months. Saw my guy Ricardo at the front and he got me checked-in with the speed of Flash and remembered me. I love that everything you need is right in this hotel. Love the room, even though there was some water in it from the rain, didn't bother us. The hotel staff was great. Ordered rom service and it was great. We went to enjoy the pools but unfortunately it was rainy so we just stayed in the room. We did want massages since we weren't doing the pool but they were booked. My advice would be to plan ahead for the spa if want to use it. But overall, love this hotel. Will most likely stay a few nights again my next visit to Cartagena.
Stayed 1 night in Nov 2024

8/10 Good

Gabriel Jaime Ortega, Medellim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel m, seguro , tranquilo y con playa privada
Stayed 5 nights in Nov 2024

10/10 Excellent

Nelly

Liked: Amenities
El hotel es excelente!
Stayed 6 nights in Oct 2024

10/10 Excellent

Sabrina, Las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Juan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel was perfect it’s just when I went to go swimming in the ocean,it was full of trash
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Property conditions & facilities
#1 checking in. RAYMOND at the front desk was A STAR. THANK YOU Raymond , Thanks for your kindness, professionalism and ability to be so knowledgeable about your job and your city..Very Very helpful young Man All was great... El Gringo Nov 3rd to. 6th Especially to el Gringo
Stayed 3 nights in Nov 2024

8/10 Good

Rasheida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 5 nights in Nov 2024

10/10 Excellent

lisvan

Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Nov 2024

6/10 Okay

Richette

Travelled with partner
Room leaked water, building was old.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property could and should be all inclusive, rooms was super clean and nice, food was good for breakfast lunch and dinner, staff was super nice, but the beach was ok due to vendor allways trying to sell you something, I would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very poor quality restorant
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Oct 2024

10/10 Excellent

Neferti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice . Wilson & Gabriel were very nice to our group . The staff at the check in desk were very nice & the security was very helpful to me . The food was good here at the bar & the pool area is beautiful clean had a great time !
Stayed 6 nights in Oct 2024

10/10 Excellent

Luis C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Cartagena stands out for its exceptional service and the kindness of its staff. I would like to extend my heartfelt appreciation to the team at Chivas restaurant, particularly captains Diego and Edwin, along with their outstanding waitstaff. Additionally, I am grateful to the housekeeping team, the bar staff led by Captain Vladimir, and Omar Nieves and his reception team, including the bellboys. This exemplary level of service is why I consider the Hilton Cartagena my second home.
Stayed 7 nights in Oct 2024

6/10 Okay

Eneyda

Liked: Cleanliness
Disliked: Amenities
I didn’t like that when I did the check in they didn’t too the time to explain everything to me like breakfast, the lounge etc. The vendors were so annoying at the beach.
Stayed 4 nights in Oct 2024

6/10 Okay

Cadette

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie, Niagara Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent willing to help, speak english
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property abd the employees are very courteous
Stayed 6 nights in Oct 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay at this hotel and access to the beach. The only thing I did not like was the amount of vendors that approach you to sell you things the minute u start walking on the beach, or while sitting trying to relax and enjoy the sun.
Stayed 6 nights in Jul 2024

10/10 Excellent

lisvan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Valentina and Jonathan were amazing. Nice staff and clean rooms. Very far from the city but we had a good experience at the hotel. Thanks Valentina and Jonathan for making our stay a success.
Stayed 4 nights in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5