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Hotel Casa Relax

3.0 star property
Bed & breakfast with free breakfast, near Clock Tower

Photo gallery for Hotel Casa Relax

Outdoor pool
Billiards
Game room
Triple Room
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is AU$67
29 June - 30 June

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed OR 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Calle del Pozo No. 25 - 105, Getsemani, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km
  • Clock Tower - 8 min walk - 0.7 km
  • Walls of Cartagena - 11 min walk - 0.9 km
  • San Felipe de Barajas Castle - 11 min walk - 1.0 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 17 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬3 min walk
  • ‪Taboo - ‬2 min walk
  • ‪Cervecería Cartagena Bar - ‬2 min walk
  • ‪Demente - ‬1 min walk
  • ‪El Beso - ‬2 min walk

About this property

Hotel Casa Relax

Bed & breakfast near Cartagena de Indias Convention Center
Located close to Clock Tower, Hotel Casa Relax provides free continental breakfast, a library and dry cleaning/laundry services. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Luggage storage, tour/ticket information and a front desk safe
  • A 24-hour front desk and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Casa Relax include perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; reservations required

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 45218

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Relax Cartagena
Hotel Casa Relax
Casa Relax Cartagena
Casa Relax
Hotel Casa Relax Cartagena
Hotel Casa Relax Bed & breakfast
Hotel Casa Relax Bed & breakfast Cartagena

Frequently asked questions

Does Hotel Casa Relax have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM to 8 PM.

How much does it cost to stay at Hotel Casa Relax?

As of 20 June 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Relax on 29 June 2025 start from AU$66.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Relax pet-friendly?

Yes, this property allows dogs (limit 1 total).

How much is parking at Hotel Casa Relax?

Hotel Casa Relax doesn't offer parking.

What time is check-in at Hotel Casa Relax?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Relax?

Checkout is at noon.

Where is Hotel Casa Relax located?

Located in Cartagena Walled City, this bed & breakfast is within a 15-minute walk of Santisima Trinidad Church, Cartagena de Indias Convention Center and Clock Tower. Plaza de la Trinidad and Ciudad Movil Cultural Center are just steps away.

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Hotel Casa Relax Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 225 reviews
Rating 8 - Good. 92 out of 225 reviews
Rating 6 - Okay. 16 out of 225 reviews
Rating 4 - Poor. 7 out of 225 reviews
Rating 2 - Terrible. 6 out of 225 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but friendly staff and nice amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Hugh

Liked: Cleanliness, amenities
Helpful staff, clean rooms, nice pool. Right in the center of things
Stayed 2 nights in Dec 2024

10/10 Excellent

caroline

Liked: Amenities, property conditions & facilities
Lovely place. Lovely staff. Great pool.
Stayed 4 nights in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location. Thank you for the great hospitality.
Stayed 4 nights in Apr 2024

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities
Calm, tidy, helpful staff
Stayed 3 nights in Nov 2024

8/10 Good

HERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location..
Stayed 1 night in Sep 2023

8/10 Good

Gabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in May 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Call me baby
Stayed 3 nights in Mar 2025

8/10 Good

Amir

Nice area in Getsemani
Stayed 1 night in Dec 2023

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location. There’s nothing I didn’t like about this hotel.
Stayed 2 nights in Feb 2023

8/10 Good

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience of the area. Getsemani is a great area.
Stayed 1 night in Jul 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Relax. The morning breakfast table was a great mix of nationalities. The pool and hammocks in the middle of the property were so inviting. The staff was helpful and friendly.

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, pool , a/c, free breakfast. We took a side trip for a couple of days and they were willing to hold our luggage there.
Stayed 3 nights in Jul 2022

10/10 Excellent

Saleema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored this place. I stayed in 4 similar hotels across Southeast Asia, and this topped every single one. The location is perfect. The workers are so so so kind and make the best homey breakfast. The room and bathroom is clean. There is always an employee at the desk, no matter the time. It has a pool and hammock and is very beautiful (I do love red). The only minor issue is that there were a bit small bugs, but I didn’t notice before my siblings told me. Highly highly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Domingos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good the workers are very friendly, the property have i a problem with the hot water and shortage ot tables and chairs for serving the breakfast.
Stayed 7 nights in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when you are in the Getsemini area of Cartagena, not upscale but affordable. In the heart of things, but quiet once you pass through the hotel doors. The staff are so friendly and professional, and make a good breakfast. It was very hot and humid during the stay, so the pool and the hammocks were great to use, just outside the room, which was air conditioned.
Stayed 14 nights in Nov 2023

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities

perfect place in cartagena

Very good hotel, very simple and at a very good price. All the rooms overlook the indoor pool where you can relax. Cartagena is a very festive city, with music everywhere, but from the hotel, you could find peace. Breakfast is taken around a large table, which will allow you to make acquaintances. In terms of location, you are 100 meters from Trinidad Square, so you can do a lot of things on foot.
Stayed 2 nights in May 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property, spacious rooms, pool is amazing, safe hotel too, would be great for families. Only complaint is that the room sheets smelled a little so bring some air fresheners if you care about that. But other than that pretty good

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property in the heart of Getsemani. The staff there are amazing and always eager to provide assistance. The rooms and pool area are always clean. Breakfast was great. It can get a little noisy in the evening from from the open-air bars and stuff out in the street so if you're a light sleeper or early-bird, you may want to reconsider. For us, it was all part of the Cartagena experience and we lost zero sleep.
Stayed 2 nights in Apr 2024

8/10 Good

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
The night receptionist was very rude would fall asleep and not open the door and yelled at us for knocking more then once after we waited a few minutes for him to open. Besides that the ladies who did breakfast were very nice!
Stayed 4 nights in Sep 2023

6/10 Okay

Conrad

Disliked: Property conditions & facilities
Location is good if you’re wanting to stay out late and party. If you have early morning tours like we did, I’d advise going somewhere else (even a block or two away). The noise outside was very loud even in the room. Other than the noise though, the location is great! Hot water and wifi were spotty. Staff were very friendly but did not speak much English even though it says they do on Expedia. Breakfast was good.
Stayed 4 nights in Dec 2023

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau petit cachet ambiance familiale,
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hospdeja, ubicación muy céntrica
Stayed 1 night in Mar 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Cynthia

Disliked: Amenities
Our stay here was just okay. The night staff was not as friendly as the morning/ day staff. I was rudely questioned when I requested more towels. Also the towels were clean but had many stains.
Stayed 1 night in Mar 2025