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Hyatt Regency Cartagena

4.5 star property
Luxury Cartagena hotel in Bocagrande with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Cartagena

Aromatherapy, Swedish massages, sports massages, body scrubs
3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Aromatherapy, Swedish massages, sports massages, body scrubs
Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Parking included
  • Pool
  • Air conditioning
The price is AU$294
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Club Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 78.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean View Residence

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

1 Bedroom Ocean View Residence

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Residences with 1 bedroom

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Bay View Residences with 1 bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 72 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View (Regency)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Suite, Ocean View (Regency)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Club Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedroom Residence

2 Bedroom Residence

2 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite (Regency Executive)

Suite (Regency Executive)

Suite (Regency Executive)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Regency Caribe)

Suite (Regency Caribe)

Suite (Regency Caribe)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Cartagena

Pool
Hot tub
Spa
Pet-friendly
9.0 out of 10, Wonderful, (1001)
The price is AU$229
includes taxes & fees
9 Dec - 10 Dec
Hilton Cartagena
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About the area

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • San Pedro Claver Church and Convent - 18 min walk - 1.5 km
  • Clock Tower - 18 min walk - 1.5 km
  • Cartagena de Indias Convention Center - 3 min drive - 2.0 km
  • San Felipe de Barajas Castle - 3 min drive - 2.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Edificio Seguros Bolivar - ‬5 min walk
  • ‪La Brioche - ‬8 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace and a coffee shop/cafe. Indulge in a Swedish massage, a body scrub and aromatherapy at Aqoral Spa, the on-site spa. Make sure that you enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), laundry services and luggage storage
  • Wedding services, a 24-hour front desk and a front desk safe
  • Guest reviews say great things the pool, helpful staff and location
Room features
All 380 individually furnished rooms offer comforts, such as 24-hour room service and heated floors, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and hairdryers
  • Wardrobes/cupboards, heated floors and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 96,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amacagua Lounge
  • Kokau

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 42 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 80 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 96000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hyatt Regency Cartagena?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on 9 Dec 2024 start from AU$293.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a fee of COP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Cartagena?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Cartagena located?

Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

Hyatt Regency Cartagena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1027 out of 1297 reviews" "
Rating 8 - Good. 144 out of 1297 reviews" "
Rating 6 - Okay. 41 out of 1297 reviews" "
Rating 4 - Poor. 39 out of 1297 reviews" "
Rating 2 - Terrible. 46 out of 1297 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient location- close to stores and the old ton
Stayed 4 nights in Nov 2024

10/10 Excellent

Victor M Rivas plata

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, Darwin y Robinson dieron el mejor servicio
Stayed 5 nights in Nov 2024

10/10 Excellent

Cammie Nicole

Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay at Hyatt Regency Cartagena! My stay at the Hyatt was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. The check-in process was smooth and efficient, and every staff member I encountered was friendly, professional, and genuinely eager to help. The room was immaculate, well-appointed, and thoughtfully designed, offering everything I needed for a relaxing stay. The bed was incredibly comfortable, ensuring a great night’s sleep, and the modern amenities. Made it feel like a home away from home. The on-site facilities were fantastic. The pool/spa/fitness center was clean and inviting, and the restaurant served some of the best meals I’ve had in a long time.Breakfast was a highlight of my stay, with a wide variety of delicious options to suit all tastes. The location of the hotel was also a major plus—conveniently situated near beaches and landmarks making it an excellent choice for both leisure and business travelers. I can’t recommend Hyatt highly enough. Whether you’re in town for a weekend getaway or a longer stay, this hotel offers exceptional service, comfort, and value. I look forward to returning on my next visit!
Stayed 3 nights in Oct 2024

8/10 Good

ken

Travelled with partner
Liked: Amenities
It was fine , except the restaurant staff was chaotic, and service was difficult . I served myself coffee, even asking two wait staff. I started avoiding the public restaurants , and ordered room service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a 10/10.
Stayed 4 nights in Nov 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was just ok. Nothing special. The staff in general are very uptight; not really conducive to having a relaxing vacation. The way the elevators are arranged doesn’t make very much sense. Two different elevators just to go out. Two different elevators to eat. Food service hours aren’t very accommodating either.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia, East Meadow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms
Stayed 3 nights in Nov 2024

8/10 Good

Valeriya

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Stay at The Hyatt was Pleasant the Customer Service was excellent. I’d suggest staying in one of the Club rooms, it’s a higher floor in the Hotel with beautiful views it also gives you access to the club lounge for morning breakfast or afternoon snacks, Beer and Wine. It’s included with a Club room. The Hotel is located directly across the street from the beach. Several Bars and restaurants within the Hotel. I’d suggest getting around by Taxi. A Taxi is usually sitting right outside of the Hotel. The Hotel was clean, the room was quiet and clean and I felt safe. It’s a 15-20 from the Airport.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pradeep, Fort Myers

Stayed 5 nights in Oct 2024

10/10 Excellent

APSARA MEDINA, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2024

2/10 Terrible

Analise

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 4 nights in Oct 2024

2/10 Terrible

Jasmine

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Not worth the money. Musty rooms, lack of pool time, non attentive staff except for the hotel cleaning ladies. 2/10. The only good part was the look of the amenities of the hotel and gym.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jenga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The hotel staff were very attentive and friendly. Special thanks to the lady at the front desk restaurant on 11th Floor, unfortunately forgot her name (starts with Y), she decorated our anniversary cake, and also Marcelo was very helpful. Nice place, friendly staff; we hope to visit again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jan D, Moncks Corner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cleidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ! Recomendado
Stayed 2 nights in Oct 2024

10/10 Excellent

Chet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the top of the top end. Its expensive but worth it. Wonderful service and accommodations. Excellent location in Bocogrande. Near Centro and the port. Beaches also a short walk across the street.
Stayed 6 nights in Oct 2024

10/10 Excellent

Taramattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Cartagena was perfect for our first-time visit to Colombia. It was in the perfect location, convenient to everything. The property is well-kept and very clean. Nothing look old or worn. We had an ocean view room with double beds and it was spacious and the view was spectacular. The room came with USB outlets - always a plus and an indicator of how updated a property is. Our rate included complimentary breakfast and lounge access (light fare daily from 4pm - 6pm) and everything was delicious. The service was outstanding. Ibeth Vergara waited on us at breakfast on multiple mornings and she was just so kind and welcoming. I would definitely stay at the Hyatt if I visited again.
Stayed 4 nights in Oct 2024

10/10 Excellent

IVISLEIDYS RUIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jamie, Titusville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right across the street from the local beach and it's a mall next to the hotel as well. About 20 mins to airport .
Stayed 3 nights in Oct 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean wonderful service from the check in to the check out. Can’t wait to go back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Farhod, Conroe

Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5