4/10 Poor
Alejandra, Melrose
Travelled with partner
3 Jan 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: staff was friendly and caring, sand at beach is soft.
Cons:
- it says it is an adult only hotel yet there were kids at the breakfast buffet and swimming in the pool.
- the rooms were run down, we had to change rooms because the first one's shower was not draining well and the room ended up flooded. Half the lights weren't working and "clean" towels had black grease marks on them.
- the food was super expensive and really bad. As an example, we ordered the Crab Empanadas, they took almost an hr and were still frozen on the inside. The prawn ones were like rubber.
- the hotel is really run- down. The fake grass in the swimming area is practically gone, the reflecting pool is missing more than half of its tiles.
- there is a really bad smell like Rotten eggs/sewer around the rooms and there's loud construction happening next door
- location is not good- far from everything
- beach club has parked cars on the beach in front of it.
Would not stay here again, seriously overpriced and definitely not 4 stars
Alejandra
Stayed 3 nights in Dec 2024