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Masaya Collection La Passion

3.5 star property
Hotel with free breakfast, a short walk to Clock Tower

Photo gallery for Masaya Collection La Passion

Outdoor pool
Creator video
Courtyard
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Laundry
The current price is AU$234
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Pillow menu
Premium bedding
Memory foam bed
Separate bedroom
Hairdryer
Eco-friendly toiletries
Desk
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Pillow menu
Premium bedding
Memory foam bed
Separate bedroom
Hairdryer
Eco-friendly toiletries
Desk
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
Memory foam bed
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, memory-foam beds, in-room safe

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Pillow menu
Premium bedding
Memory foam bed
Separate bedroom
Hairdryer
Eco-friendly toiletries
Desk
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Pillow menu
Premium bedding
Memory foam bed
Separate bedroom
Hairdryer
Eco-friendly toiletries
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Bocagrande Beach - 3 min drive - 1.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪Buena Vida - ‬1 min walk
  • ‪Portho’s - ‬1 min walk
  • ‪Cafe La Manchuria - ‬1 min walk
  • ‪La Pepiada - ‬2 min walk
  • ‪Mar Y Zielo - ‬1 min walk

About this property

Masaya Collection La Passion

Boutique hotel near Clock Tower
Located close to Cartagena de Indias Convention Center, Masaya Collection La Passion provides free cooked-to-order breakfast, a poolside bar and a terrace. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site restaurant, Restaurante La Passion, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), express check-out and concierge services
  • Tour/ticket information, a porter/bellboy and a front desk safe
  • Luggage storage, a 24-hour front desk and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Masaya Collection La Passion boast thoughtful touches, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries, showers and hairdryers
  • LED light bulbs, daily housekeeping and desks

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante La Passion

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1820
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 60000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 100000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle
  • Airport shuttle fee per child: COP 50000
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

La Passion Cartagena
La Passion Hotel
La Passion Hotel Cartagena
Passion Hotel
Passion Hotel Cartagena
Passion Cartagena
La Passion Hotel
La Passion by Masaya
La Passion Masaya Collection Hotel
La Passion Masaya Collection Cartagena
La Passion Masaya Collection Hotel Cartagena

Frequently asked questions

Does Masaya Collection La Passion have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Masaya Collection La Passion?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Masaya Collection La Passion on 6 Aug 2025 start from AU$233.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Masaya Collection La Passion pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 60000 per pet, per day. Service animals are exempt from fees.

What time is check-in at Masaya Collection La Passion?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Masaya Collection La Passion?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Masaya Collection La Passion provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.

Where is Masaya Collection La Passion located?

Located in Cartagena Walled City, this boutique hotel is within a 5-minute walk of San Agustin Convent and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

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Masaya Collection La Passion Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 181 reviews
Rating 8 - Good. 32 out of 181 reviews
Rating 6 - Okay. 20 out of 181 reviews
Rating 4 - Poor. 5 out of 181 reviews
Rating 2 - Terrible. 3 out of 181 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooftop pool, delicious breakfast, spacious room and convenience of the property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of the old, walled City. The only suggestion I would make to improve it, would be to say that the rooms need fridges!
Stayed 10 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing
Stayed 4 nights in Feb 2025

6/10 Okay

Ahmed

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great you can pretty much walk around everywhere the wall city and Alcenter area
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really good, very close to the center city
Stayed 3 nights in Oct 2022

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place close to everything good breakfast
Stayed 4 nights in Sep 2022

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel with excellent service . A/c was terrific .
Stayed 3 nights in Jun 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cozy place. Perfect for couples
Stayed 1 night in May 2024

10/10 Excellent

Staale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!
Stayed 1 night in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
The ability to experience history!
Stayed 1 night in Sep 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of a fabulous property. Rooms are specious well equipped and well maintained. Service is wonderful as well as serviced breakfasts. Staff is very much friendly, helpful and willing to help with a smile. Beautiful decor and comfortable rooftop pool. Highly recommended if you want to stay in Cartagena Old Town
Stayed 3 nights in Mar 2023

6/10 Okay

Derek

Liked: Staff & service
Disliked: Property conditions & facilities
The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us.
Stayed 1 night in May 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service
Went for wedding with my family of 4 (2 adults and a 17yr and 18yr) ROOM: 11 is located on the second floor (no elevators) the room was so spacious it was prefect two separate rooms/bathrooms and even a small table. One thing is that the bed was KINDA OF hard and the sheets where thin and not big enough for two maybe if they would update to some luxury puffy comforter vs quilt would have made a big differents or even a pillow top. NO MINI refrigerator which sucked since we has no ice and now now where to store our drinks (ice was located 3 floors up which it was 68steps) . The A/C was really cold which we loved. Front desk all were amazing 👏 especially Yetiva best communication before the trip I was able to ask her so many questions about transportation and restaurants, via WHATSAPP. ***THIS HOTEL IS NOT FOR PPL WITH MOBILITY ISSUES***
Stayed 6 nights in Mar 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare.
Stayed 3 nights in May 2024

6/10 Okay

Jaime

Liked: Staff & service
Disliked: Amenities
The bed was very hard, especially if you are a side sleeper, the rooms from the first floors lack of some noise suppression as you can even hear the transactions of the street vendors on the other side of the wall, the stairs to the pool and breakfast area are very narrow, the bedroom door lacks of light, which makes it difficult to use the key at night, the breakfast options are just ok, but the ladies of it, makes it a pleasant time. The hotel also lacks a generator, the city lost power twice on two consecutive days and we had to stay in complete darkness for like 2 or 3 hours which with the city temperatures was not pleasant, there’s only tv’s in the rooms and they are apps driven, so no local channels, the room’s phone is for decoration purposes, we couldn’t contact the front desk nor my friends on other rooms unless I used my personal device, but Tatiana at the reception is great, so thanks to those Ladies I mentioned my stay was good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tales

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue estupendo. Alojamiento bien decorado y con buenas instalaciones. En pleno centro de la ciudad amurallada. Piscina con servicio de bar muy acogedor. Desayuno estupendo.
Stayed 2 nights in Aug 2024

6/10 Okay

Mauricio

Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

NATHALIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande vivement

Hotel typique j adore. Service adorable On regrette une salle de pdj un peu étroite mais la piscine sur la terrasse et les terrasses des chambres font tout oublier.
Stayed 3 nights in Jul 2024