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SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel with free breakfast, near Kootenay Gallery
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Suite, 2 Queen Beds, Non Smoking, Kitchenette
Room amenity
Lobby
Premium bedding, Select Comfort beds, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
The price is AU$130
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Select Comfort bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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Parking included
7.6 out of 10, Good, (913)
The price is AU$167
includes taxes & fees
26 Nov - 27 Nov
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About the area

Map
1810 8th Avenue, Castlegar, BC, V1N2Y2

What's nearby

  • CPR Station Museum - 3 min drive - 3.1 km
  • Doukhobor Discovery Centre - 4 min drive - 3.9 km
  • Kootenay Gallery - 4 min drive - 4.1 km
  • Selkirk College - 6 min drive - 5.3 km
  • Castlegar Golf Club - 9 min drive - 7.6 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪Cartwright's Pub - ‬11 min walk
  • ‪Subway - ‬3 min drive
  • ‪A&W Restaurant - ‬7 min walk
  • ‪Cuisine of India - ‬2 min drive
  • ‪Lion's Head Pub - ‬6 min drive

About this property

SureStay Hotel by Best Western Castlegar

Hotel near Kootenay Gallery
Located close to Selkirk College and Doukhobor Discovery Centre, SureStay Hotel by Best Western Castlegar provides free continental breakfast, a library and laundry facilities. The on-site Thai cuisine bistro, The Grand Buddha Bistro, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks include:
  • Free self-parking
  • A computer station, luggage storage and a vending machine
  • Free newspapers, barbecues and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Is SureStay Hotel by Best Western Castlegar pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 2 Dec 2024 start from AU$129.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castlegar?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castlegar?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castlegar?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Castlegar located?

Located in the heart of Castlegar, this hotel is 1.2 mi (1.9 km) from Kootenay Gallery, and within 3 mi (5 km) of Doukhobor Discovery Centre and CPR Station Museum. Selkirk College and Castlegar Golf Club are also within 6 mi (10 km).

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 243 out of 776 reviews" "
Rating 8 - Good. 345 out of 776 reviews" "
Rating 6 - Okay. 121 out of 776 reviews" "
Rating 4 - Poor. 44 out of 776 reviews" "
Rating 2 - Terrible. 23 out of 776 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
This is a very basic hotel, it was clean enough for one night, but the bathroom was not clean when we arrived to our room, with dried urine drips on the toilet seat, hairs on the floor in the bathroom and the room smelled badly of smoke. The beds were comfortable, and the shower was hot, but as mentioned in other reviews the heater fan is so loud that it made it difficult to get a good nights sleep…. I regret not bringing earplugs. Overall it is a basic, clean enough budget hotel.
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Agustin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet, could use a facelift but was very clean and the staff were very friendly. I would definitely go back for a stay.
Stayed 1 night in Oct 2024

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel - enjoyed our stay
Stayed 2 nights in Oct 2024

6/10 Okay

Nicole

Travelled with partner
The ice bucket leaked overnight all over the dresser. There was only one facecloth. The clock alarm went off at around 1 am and I could not easily turn it off…. Could not fall back asleep.
Stayed 1 night in Sep 2024

8/10 Good

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good but the shower needs some fixing. It's so old and looks dirty because of it, can help but think it's dirty. I had to put plastic bags on my feet because I couldn't get over how dirty the shower looks.
Stayed 1 night in Sep 2024

8/10 Good

Kyla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay when I'm going through town
Stayed 1 night in Sep 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Signe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is anice property very convenient to the highway. Staff are very helpful. Breakfast was good with waffles, fruit, yogurts and toast. Coffee was very good. The property is two stories without an elevator so request main floor if you have mobility issues. Would stay here again
Stayed 1 night in Sep 2024

6/10 Okay

Larry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
My Top Sheets of both of my Queen Beds were dirty and frayed. The Breakfast Lady in the morning did not change the overflowing garbage can in the breakfast area. Nor did she clean the waffle maker or tables that desperately needed it.
Stayed 3 nights in Sep 2024

6/10 Okay

Melvin E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was fine, it was the other guests who were noisy late at night that ruined the experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Check in staff were very friendly and helpful. Lots of dining options very close by. Would stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Aug 2024

8/10 Good

Lorne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

6/10 Okay

Francis

Stayed 1 night in Jun 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like to have to carry luggage upstairs
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The noise of the guests on the 2nd floor was terrible. Not just one guest, you could hear everything. Also barking dogs
Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Housekeeping wasn’t adequate
Stayed 6 nights in Sep 2024

10/10 Excellent

Marjory

Travelled with partner
Wonderful comfy beds and very clean. Desk/breakfast staff very accommodating even though they were working alone.Great service! Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Front desk very accommodating
Stayed 1 night in Sep 2024

10/10 Excellent

KE TAM

Liked: Property conditions & facilities
In general,I like this hotel !
Stayed 1 night in Sep 2024