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Enjoy Chiloé

4.5 star property
Stylish beach retreat with indoor pool

Photo gallery for Enjoy Chiloé

Lobby
Porch
Indoor pool, open 9:00 AM to 8:00 PM, pool loungers
Casino
1 bedroom, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Room, Non Smoking

Highlights

Connecting rooms available
LCD TV
Separate bedroom
Portable fan
Hairdryer
Deep-soaking bath
Private bathroom
Separate bath and shower
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Separate bedroom
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Bed

View all photos for Superior Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Portable fan
Hairdryer
Deep-soaking bath
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Room

Presidential Room

Presidential Room

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Portable fan
Hairdryer
Deep-soaking bath
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Portable fan
Hairdryer
Deep-soaking bath
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Portable fan
Hairdryer
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Map
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000

What's nearby

  • Plaza de Armas - 2 min drive - 1.7 km
  • Church of San Francisco - 2 min drive - 1.7 km
  • Costanera Castro - 3 min drive - 2.0 km
  • MAM Chiloé - 4 min drive - 2.4 km
  • Yumbel Peasant Fair - 4 min drive - 2.4 km

Restaurants

  • ‪Cafe del Puente - ‬12 min walk
  • ‪Descarriada - ‬2 min drive
  • ‪Café la Brújula del Cuerpo - ‬20 min walk
  • ‪Restaurant Travesía Chiloé - ‬3 min drive
  • ‪Restaurant Stop Inn - ‬20 min walk

About this property

Enjoy Chiloé

Luxury hotel
Free continental breakfast, a casino and a nightclub are just a few of the amenities provided at Enjoy Chiloé. Hit the jackpot at this hotel with amenities such as 18 casino gaming tables. Take some time to relax at the on-site spa. The on-site restaurant, LA BARQUERA, features Argentinean cuisine. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • A 24-hour front desk, luggage storage and smoke-free property
  • Multilingual staff, a gift shop and concierge services
Room features
All 72 rooms boast comforts such as laptop-compatible safes and bathrobes, as well as perks such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with cable channels
  • Portable fans, daily housekeeping and desks

Languages

English, Spanish

Similar properties

View from room

Hotel de Castro

  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.4 out of 10, Very good, 124 reviews
The price is AU$105
27 July - 28 July
Hotel de Castro

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA BARQUERA
  • SOE

Things to do

  • 18 gaming tables
  • Casino
  • Full-service spa
  • Indoor pool
  • Nightclub

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Guests under 10 years old are not allowed in the spa

Property is also known as

Enjoy Chiloé
Enjoy Chiloé Castro
Enjoy Chiloé Hotel
Enjoy Chiloé Hotel Castro
Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe
Enjoy Chiloé Hotel
Enjoy Chiloé Castro
Enjoy Chiloé Hotel Castro

Frequently asked questions

Does Enjoy Chiloé have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 8:00 PM.

Is Enjoy Chiloé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Enjoy Chiloé?

Self-parking is free at this property.

What time is check-in at Enjoy Chiloé?

Check-in start time: 4:00 PM; check-in end time: 4 AM.

What time is check-out at Enjoy Chiloé?

Checkout is at noon.

Where is Enjoy Chiloé located?

Situated in Castro, this luxury hotel is within 1 mile (2 km) of Church of Castro, Plaza de Armas and Museo Regional de Castro. Church of San Francisco and Origenes are also within 1 mile (2 km).

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Enjoy Chiloé Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 281 reviews
Rating 8 - Good. 77 out of 281 reviews
Rating 6 - Okay. 25 out of 281 reviews
Rating 4 - Poor. 13 out of 281 reviews
Rating 2 - Terrible. 18 out of 281 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views from the hot tub!

Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.
Stayed 1 night in Mar 2023

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞 Higher floor had better views and were more spacious. Restaurants had little choice, having run out of most choices we made.
Stayed 3 nights in Feb 2025

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, amenities
Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.
Stayed 3 nights in Mar 2023

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

JING LEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Jan 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10. Breakfast was amazing. View was amazing. Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Gabriel

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Nos quedamos una noche junto a nuestro hijo de un año… disfruto de las piscinas, jacuzzi y tinajas. Desayuno muy variado. La calefacción o aire acondicionado sonaba extraño y pasamos frío. Mejoraría la limpieza más profunda, pudimos encontrar algunas telarañas en rincones. Las tinajas deben ser reservadas y las personas no respetan el horario y el personal tampoco se preocupa de que las personas se retiren cuando ya es la hora. Además, personas se metian sin reservar. El segundo día quedamos sin tinaja a pesar de haber reservado y no había nadie en recepción.
Stayed 1 night in Sep 2024

2/10 Terrible

Veronica

Disliked: Staff & service
No quisieron cambiar la fecha de mi reserva Y cobraron el dinero Segun los términos y condiciones no hay reembolso no cambio de fecha Pero hay muchos Hoteles que tienen las mismas condiciones y cuando uno les pide que hagan una esepcion lo han echo . Les interesa más el dinero que los clientes
Stayed 1 night in Sep 2024

4/10 Poor

miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
En malas condiciones
Stayed 3 nights in Jul 2024

10/10 Excellent

Pedro

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Michele

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

barbara

Disliked: Property conditions & facilities
Muy mala experiencia en Enjoy castro. Primero llegué a una habitación extremadamente oscura ( ni con todas las lámparas encendidas subía la luz ) Pedí cambio de habitación( pagando la diferencia que no era menor ) Al lllegar a la segunda habitación, me doy cuenta que el frigobar no funciona, el teléfono para llamar a la recepción tampoco. En la pieza hacía mucho calor, cuando intento abrir la ventana, me doy cuenta que está bloqueada. Yo fui con mi mamá de 71 años para que descansara. Habían puesto una máquina de aire acondicionado, que sonaba muchísimo y era imposible dormir con ella encendida por el ruido. A la mañana siguiente el termómetro de la habitación, marcaba 29.6. Pedí retirarme una noche antes y no me autorizaron la devolución de mi dinero ( por haber hecho la transacción por acá ) lo único q me daban era un nuevo cambio de pieza ( mi mamá haciendo maletas una vez más. Y acarreando cosas por los pasillos ) Una muy mala experiencia, cero descanso.
Stayed 5 nights in Feb 2024

6/10 Okay

Griselda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La atención es buena. Me acomodaron en otra habitación, porque la que había reservado no estaba en buen estado. Pasillo frío, no funcionaba equipo de calefacción central, sólo aire acondicionado, el frío se colaba por la puerta. La nueva habitación tenía la temperatura ideal y muy buena vista. Pero se puede observar que no hay una buena mantención, ducha con sellos rotos y de diferentes tipos, con hongos y un sector cerca de la ventana con gotera. Las habitaciones no están aisladas y se escuchan los ruidos de los vecinos.
Stayed 3 nights in Sep 2023

8/10 Good

Maria Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugerencias para mejorar

Muy buen ubicado, poco cuidado de huéspedes por ingreso o en las noches o madrugada muy ruidosos Falta incluir hervidor en todas las piezas y frigobar equipado
Stayed 3 nights in Jul 2023

6/10 Okay

Paola Olivares

Stayed 1 night in Jul 2023

2/10 Terrible

juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala mantencion y todo cerrado

muy mal el hotel calefaccion mala goteras en general restaurant cerrados , imposible volver un desastre
Stayed 4 nights in Jun 2023

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Un poco descuidado el Hotel, en la parte del part hotel, la calefaccion no funciona bien. Tuvimos un problema con pagar con dolares inicialmente.
Stayed 2 nights in Jun 2023

8/10 Good

nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación y el personal del hotel muy bien! El desayuno pocas alternativas y para personas con formas de alimentación tipo vegana y vegetariana sin posibilidades más allá de comer fruta
Stayed 2 nights in Jun 2023

2/10 Terrible

Constanza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exigo reembolso. pésima experiencia pieza infima

Pésima experiencia, impresentable todo lo que nos ocurrió para pagar más de 300 US por 1 habitación de 18 m2 en un hotel de 5 estrellas. Muy por debajo de las expectativas. La pieza muy chica para el alto valor. tv mala. me cambiaron a una pieza igual de pequeña y el aire acondicionado no funcionaba. De 3 tinajas solo 1 funcionaba, tuvimos que esperar 2 horas para que se desocupara. El desayuno pésimo, no había ninguna bollería o pastelería a la altura, solo galletas de champaña ordinarias y duras, por lo que no comi nada ya que no como nada salado al desayuno. Los baños del hotel sucios y con papel toilette en wc. Las paredes de los pasillos con baldes por las goteras.
Stayed 1 night in Jun 2023