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"Hotel location is the best, friendly staff, very clean and very quiet. We walked to Ayala mall in less than 10 minutes. I’ll be back in this hotel."

"Staff very friendly and helpful. Room was very nice. Breakfast at Cafe was good with, again, friendly and helpful staff. Location was good and liked being part of Robinsons Mall. Will choose this hotel again if I return to Cebu."

"Well managed with several good restaurants nearby."

"Quest was clean and the staff was awesome"

"Was a good stay!"

"Not a new hotel but our room is quite adequate, housekeeping responsive (thank you for extra water bottles), and reception allowed late checkout to 1 pm (much appreciated). Ask for high floors if you are a light sleeper. Conveniently located adjacent to Ayala Centre Cebu via the underground car park. Oh, and enjoyed the saxophonist playing at the lobby on a Monday night."

"We live in Cebu City Philippines. I'm an American and, as you might expect, my standards are routinely not met by local Philippine establishments. In this case, however, I will say that the Waterfront hotel was on the highest western standard. From service to facilities to food, everything was the highest quality. The room was clean. Every common area was also spotless, which is one of those things you may not notice top of mind, but it affects your perception. Every corner of every small spot had clearly been cleaned that day. I also notice the staff was wearing clothing that was obviously cleaned that previous night or morning. This is not always the way in the Philippines, but Waterfront is an exception in a Third World country. So, if you're an expat or a person visiting from the west, THIS is your go to hotel in Cebu City. I even got a deal on Hotels.com. I should also mention that I've lived in the Philippines in a pretty upscale condo building in IT Park just 5 minutes from the hotel. My condo building had a 36 hour power outage for "maintenance", so my wife, 2 year old son and myself went to the Waterfront hotel. Other than refusing to let my 2 year old into the casino (which was more a joke than anything), it was a perfect stay. Thank you!"

"This hotel is excellent in everything! So worth is price:) will stay again!"

"We love this place. Staffs are amazing. Special shout out to Miguel,Laiqa,zeve, Emerson, Junrey at the F&B, Glenies at the FD, Steven at the Housekeeping, too much to mention.All of them are amzing. Excellent hotel. We will be back..."