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Crown Regency Hotel and Towers

4.0 star property
Hotel with 4 restaurants, near Ayala Center

Photo gallery for Crown Regency Hotel and Towers

Indoor pool, pool loungers
Hair salon
Lobby
Premium bedding, in-room safe, free WiFi, bed sheets
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Room (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Room (Studio)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Corner Suite (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (Studio)

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Crown Regency Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 Single Sofa Bed and 1 King Bed

View all photos for Junior Loft Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Loft Suite

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Corner Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Crown Regency Suite (1 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (1 Bedroom)

  • Sleeps 2
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

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About the area

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000

What's nearby

  • OsmeƱa Fountain Circle - 4 min walk
  • Mango Square - 6 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 4 min drive
  • Waterfront Cebu City Casino - 6 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 35 min drive

Restaurants

  • ā€ŖStarbucks - Primeway Plaza Branch - ā€¬5 min walk
  • ā€ŖJollibee - ā€¬1 min walk
  • ā€ŖThe Coffee Hut - ā€¬1 min walk
  • ā€ŖMcDonald's - ā€¬1 min walk
  • ā€ŖFuente Pungkupungku - ā€¬4 min walk

About this property

Crown Regency Hotel and Towers

Upscale hotel near Ayala Center
Take advantage of a nightclub, a poolside bar and a corner/local shop at Crown Regency Hotel and Towers. Indulge in a manicure/pedicure, a massage and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and 2 coffee shops/cafes.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a TV in reception and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 300 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with premium channels
  • Daily housekeeping and phones

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 555 for adults and PHP 555 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Best Brew
  • Cafe Glo
  • Fifties Cafe
  • Sparkz Restobar
  • Wang Shan Lo

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PHP 555 for adults and from PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Frequently asked questions

Does Crown Regency Hotel and Towers have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crown Regency Hotel and Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Regency Hotel and Towers?

Self-parking is free at this property.

What time is check-in at Crown Regency Hotel and Towers?

Check-in begins at 2 PM.

What time is check-out at Crown Regency Hotel and Towers?

Checkout is at noon.

Does Crown Regency Hotel and Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1200 per vehicle applies.

Where is Crown Regency Hotel and Towers located?

Located in Santa Cruz, this spa hotel is steps from Robinsons Plaza and within 3 mi (5 km) of SM City Cebu and Ayala Center. OsmeƱa Fountain Circle and Mango Square are also within 10 minutes.

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Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 137 out of 975 reviews
Rating 8 - Good. 288 out of 975 reviews
Rating 6 - Okay. 224 out of 975 reviews
Rating 4 - Poor. 196 out of 975 reviews
Rating 2 - Terrible. 130 out of 975 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Angeles

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Stayed 1 night in Jan 2025

2/10 Terrible

Faith

Disliked: Cleanliness, property conditions & facilities
No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Stayed 3 nights in Jan 2025

4/10 Poor

Suseth

Liked: Amenities
Disliked: Property conditions & facilities
The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Stayed 1 night in Jul 2024

8/10 Good

Sulaiman

Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elliot

A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

2/10 Terrible

PATRICK

Liked: Cleanliness, amenities, property conditions & facilities
At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
Stayed 10 nights in Dec 2024

8/10 Good

Ronald

Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Eugene

Great location
Great location and walkable for restaurants and stores
Stayed 2 nights in Dec 2023

8/10 Good

Rhett

I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Stayed 5 nights in Apr 2024

2/10 Terrible

Jizzel Fatty Ypil

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

6/10 Okay

brian

Hotel was good...room service and breakfast buffet were excellent..staff were great..close to everything you need
Stayed 5 nights in Nov 2023

8/10 Good

Elmer

Staff were excellent; location is very good
Stayed 1 night in Apr 2023

10/10 Excellent

Charles Britt

Really nice place.
Stayed 4 nights in Apr 2023

4/10 Poor

Kenneth

Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

MARIETTA S

A quiet spacious facilities the aminities are good.
Stayed 2 nights in Aug 2023

8/10 Good

GUYDE

Walkable to places I want to go.
Stayed 2 nights in Nov 2023

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Crown Regency
Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024

4/10 Poor

Chris M

Liked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

10/10 Excellent

monaliza

I love the staff rhey are helpful and friendly
Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Donā€™t believe them when breakfast included
Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Stayed 1 night in May 2024

4/10 Poor

DAVID

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Priscilla

The staffs are very helpful.
Stayed 2 nights in Mar 2023

10/10 Excellent

ARCHIE

I had a safe stay in the hotel. I am satisfied customer.
Stayed 1 night in Jul 2023

8/10 Good

Dwayne

Liked: Property conditions & facilities
I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Stayed 4 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0