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Diamond Suites and Residences

3.0 star property
Central hotel connected to a shopping centre in Cebu with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamond Suites and Residences

Reception
Premium Double Room
Sundeck
Lounge
Premium Double Room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • Room service
The price is AU$127
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Memory foam bed
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds
Reception

Quest Hotel & Conference Center

Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (1009)
The price is AU$102
includes taxes & fees
23 Dec - 24 Dec
Quest Hotel & Conference Center
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About the area

Map
No. 8 Apitong, Corner of Escario Street, Cebu, Cebu, 6000

What's nearby

  • Ayala Center - 9 min walk
  • Cebu Business Park - 9 min walk
  • Waterfront Cebu City Casino - 13 min walk
  • Osmeña Fountain Circle - 3 min drive
  • SM City Cebu - 3 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 32 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Cole's Cansi - ‬1 min walk
  • ‪Kuya J's - ‬2 min walk

About this property

Diamond Suites and Residences

Hotel near Ayala Center
Close to Waterfront Cebu City Casino, Diamond Suites and Residences provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant offers breakfast, brunch, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Luggage storage, concierge services and a porter/bellboy
Room features
All 102 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes.
Other amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: PHP 1000
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PHP 1000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately PHP 550 for adults and from PHP 275 for children
  • Airport shuttle fee: PHP 1350 per vehicle (one way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)
  • Rollaway bed fee: PHP 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences
Diamond Suites Residences
Diamond Suites Residences Cebu

Frequently asked questions

Does Diamond Suites and Residences have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Diamond Suites and Residences?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Diamond Suites and Residences on 23 Dec 2024 start from AU$127.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Diamond Suites and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Suites and Residences?

Self-parking is free at this property.

What time is check-in at Diamond Suites and Residences?

Check-in start time: 2:00 PM; check-in end time: 12:30 PM. Early check-in is available for a fee of PHP 1000 (subject to availability).

What time is check-out at Diamond Suites and Residences?

Checkout is at noon. Late checkout is available for PHP 1000 (subject to availability).

Does Diamond Suites and Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1350 per vehicle applies.

Where is Diamond Suites and Residences located?

Located in Camputhaw, this hotel is within a 10-minute walk of Cebu International Convention Center and Ayala Center. SM City Cebu is 1.4 mi (2.3 km) away.

Reviews

7.4

Good

Rating 10 - Excellent. 87 out of 448 reviews" "
Rating 8 - Good. 183 out of 448 reviews" "
Rating 6 - Okay. 120 out of 448 reviews" "
Rating 4 - Poor. 38 out of 448 reviews" "
Rating 2 - Terrible. 20 out of 448 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anna Lou

Travelled with partner
The are is close to the shopping center
Stayed 3 nights in Sep 2024

4/10 Poor

Leonora

Disliked: Cleanliness, property conditions & facilities
Not good place for longer stay.
Stayed 16 nights in Jul 2024

2/10 Terrible

Rochele elro

Disliked: Cleanliness, property conditions & facilities
Gosh there comfort room is so bad
Stayed 2 nights in Jul 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
The bar was not properly stocked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond Review
Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Stayed 1 night in May 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Willis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Stayed 1 night in Jan 2024

10/10 Excellent

MA VICTORIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff, helpful & friendly.
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Service
Stayed 21 nights in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
Stayed 1 night in Aug 2023

2/10 Terrible

Marie Gretchen, Toronto

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Stayed 4 nights in Aug 2023

4/10 Poor

Ariel

Travelled with family
Disliked: Staff & service
The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Stayed 3 nights in Jul 2023

8/10 Good

Caridad Sonia Jane

Stayed 1 night in Aug 2022

8/10 Good

Lurelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine
Stayed 2 nights in Jul 2022

10/10 Excellent

Weneline

Stayed 1 night in Jun 2022

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay. but no cable tv during the day of stay
Stayed 1 night in May 2022

4/10 Poor

Brigido

Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. Dirty and nothing like pictured. Dont get ripped off.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Mar 2020

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked because of price and Pool
Was not informed pool was under repair. One reason I booked here
Stayed 4 nights in Feb 2020

4/10 Poor

Stephen, Manila

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This probably one of the worst hotels I have stayed in for a long time and I have stayed in many hundreds. This hotel is trying to be something it is clearly not. The staff are clearly trying to operate around poor management instructions and policies, and most of their income would be generated I guess around functions. 1. Poor wifi signals throughout the building - a quick internet search shows this has been a common complaint, but clearly no one has done anything about it. 2. Hardly any water pressure through the shower 3. No hot water 4. Demand for a high security deposit on arrival, though room paid in full in advance 5. No phone in room 6. Demands to pay for any additional complimentary water - multiple times they were asking for 20 peso. 7. Room service food closes at 9:30pm, though this is not published anywhere. 8. Tired and dirty public areas, but rooms are clean 9. Staff trying their best. 10. This place is more like and should be branded, rather then ‘Diamond’ to ‘Bronze suites and residences’
Stayed 2 nights in Feb 2020

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

General hotel information

Check-In Time
6:00 AM
Check-Out Time
12:00 PM
Star Rating
3.0
Address
No. 8 Apitong, Corner of Escario Street, Cebu