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Diamond Suites and Residences

3.0 star property
Central hotel connected to a shopping centre in Cebu with free parking

Photo gallery for Diamond Suites and Residences

Reception
Sundeck
Premium Double Room
Lounge
Premium Double Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Memory foam bed
Blackout curtains
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Memory foam bed
Blackout curtains
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Memory foam bed
Blackout curtains
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Memory foam bed
Blackout curtains
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

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Reception

Quest Hotel & Conference Center

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8.8 out of 10, Excellent, 1,002 reviews
The price is AU$93
includes taxes & fees
24 Mar - 25 Mar
Quest Hotel & Conference Center
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About the area

Map
No. 8 Apitong, Corner of Escario Street, Cebu, Cebu, 6000

What's nearby

  • Ayala Center - 9 min walk - 0.8 km
  • Cebu Business Park - 9 min walk - 0.8 km
  • Waterfront Cebu City Casino - 13 min walk - 1.2 km
  • Mango Square - 20 min walk - 1.7 km
  • SM City Cebu - 3 min drive - 2.3 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 32 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Cole's Cansi - ‬1 min walk
  • ‪Kuya J's - ‬2 min walk

About this property

Diamond Suites and Residences

Hotel near Ayala Center
Close to Waterfront Cebu City Casino, Diamond Suites and Residences provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant offers breakfast, brunch, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Concierge services, free newspapers and a porter/bellboy
Room features
All 102 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes.
Other amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: PHP 1000
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PHP 1000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200.0 per night.
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately PHP 550 for adults and from PHP 275 for children
  • Airport shuttle fee: PHP 1350 per vehicle (one way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)
  • Rollaway bed fee: PHP 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences
Diamond Suites Residences
Diamond Suites Residences Cebu

Frequently asked questions

Does Diamond Suites and Residences have a pool?

Yes, this property has an outdoor pool.

Is Diamond Suites and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Suites and Residences?

Self-parking is free at this property.

What time is check-in at Diamond Suites and Residences?

Check-in start time: 2:00 PM; check-in end time: 12:30 PM. Early check-in is available for a fee of PHP 1000 (subject to availability).

What time is check-out at Diamond Suites and Residences?

Checkout is at noon. Late checkout is available for PHP 1000 (subject to availability).

Does Diamond Suites and Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1350 per vehicle applies.

Where is Diamond Suites and Residences located?

Located in Camputhaw, this hotel is within a 10-minute walk of Cebu International Convention Center and Ayala Center. SM City Cebu is 1.4 mi (2.3 km) away.

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Diamond Suites and Residences Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 452 reviews
Rating 8 - Good. 184 out of 452 reviews
Rating 6 - Okay. 122 out of 452 reviews
Rating 4 - Poor. 38 out of 452 reviews
Rating 2 - Terrible. 20 out of 452 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

RAY AN MARGARET

:-)
Stayed 1 night in Jan 2025

8/10 Good

Anna Lou

The are is close to the shopping center
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffrey

I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Stayed 4 nights in Jun 2024

4/10 Poor

Leonora

Liked: Cleanliness, property conditions & facilities
Not good place for longer stay.
Stayed 16 nights in Jul 2024

10/10 Excellent

Brian

Diamond Review
Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Stayed 1 night in May 2024

10/10 Excellent

Willis

Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Stayed 1 night in Jan 2024

10/10 Excellent

MA VICTORIA

Accommodating staff, helpful & friendly.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
Stayed 2 nights in May 2024

6/10 Okay

James

The bar was not properly stocked.
Stayed 3 nights in Jul 2024

8/10 Good

Ronald

Service
Stayed 21 nights in Aug 2023

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
Stayed 1 night in Aug 2023

4/10 Poor

Ariel

Liked: Staff & service
The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Stayed 3 nights in Jul 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Check in was a mess. On the reception they couldn't find my reservation. Even after I presented the confirmation number, they asked again, if I am really sure yo did a reservation at this particular hotel. After checked by manager and a long waiting time finally they could find my booking. They apologized and I got a room without view. The smell in the bathroom was awful and there were some hair on the floor. No telephone in the room. I had to order additional towel and therefore I had to proceed to the reception in person. The TV in the room wasn't working. I stop now to count the worse things. I give a half star for the location and another half for we had a roof over the head. Otherwise not worth for the money. Room rate unreasonable. Not recommended at all. Next time, I gonna stay in the Holiday Inn.
Stayed 2 nights in Apr 2024

2/10 Terrible

Marie Gretchen

Disliked: Cleanliness, amenities, property conditions & facilities
Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Stayed 4 nights in Aug 2023

8/10 Good

Atsushi

概ね満足です。
アヤラモールも近くて立地は良かったです。部屋はある程度整理されており概ね満足です。アメニティも準備されておりトイレにウォシュレットもあり満足です。翌日の午前3時にタクシーを依頼していましたが、予約しておらず自分でタクシーをつかまえました。それさえなければ満足でした。
Stayed 1 night in Sep 2024

8/10 Good

YOSHIO

値段が安く近くにアラヤモール有るので便利。プール、ジム完備シャワー弱い 静かでよく眠れる
Stayed 3 nights in Aug 2024

10/10 Excellent

BYUNGKWON

Stayed 2 nights in Aug 2024

2/10 Terrible

Rochele elro

Disliked: Cleanliness, property conditions & facilities
Gosh there comfort room is so bad
Stayed 2 nights in Jul 2024

6/10 Okay

Ronald

Stayed 3 nights in Apr 2024

8/10 Good

ATSUO

Stayed 2 nights in Apr 2023

8/10 Good

Caridad Sonia Jane

Stayed 1 night in Aug 2022

8/10 Good

Lurelyn

It’s fine
Stayed 2 nights in Jul 2022

10/10 Excellent

Weneline

Stayed 1 night in Jun 2022

8/10 Good

Clark

nice stay. but no cable tv during the day of stay
Stayed 1 night in May 2022

4/10 Poor

Brigido

Stayed 3 nights in Mar 2020