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Quest Serviced Residences

3.0 star property
Experience effortless comfort amidst shopping and entertainment. Enjoy modern convenience with an outdoor pool, great food options and helpful staff.

Photo gallery for Quest Serviced Residences

One Bedroom Suite (Single)
Smart TV
Interior
Outdoor pool
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite (Single)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Bidet
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double (Room Only)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Hairdryer
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double (Room Only)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
2 bedrooms
Hairdryer
Bathrobes
Bidet
  • 81 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for One Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Bidet
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
2 bedrooms
Hairdryer
Bathrobes
Bidet
  • 81 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite (Single)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
2 bedrooms
Hairdryer
Bathrobes
Bidet
  • 81 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Reception

Quest Hotel & Conference Center

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, (1010)
The price is AU$107
includes taxes & fees
27 Feb - 28 Feb
Quest Hotel & Conference Center
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About the area

Map
Archbishop Reyes Avenue, Cebu, 6000

What's nearby

  • Ayala Center - 9 min walk
  • Cebu Business Park - 9 min walk
  • Waterfront Cebu City Casino - 12 min walk
  • Osmeña Fountain Circle - 2 min drive
  • SM City Cebu - 3 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 33 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬8 min walk
  • ‪Chatime - ‬8 min walk
  • ‪Fruitfull Smoothies + Juices - ‬8 min walk
  • ‪MyJoy - ‬8 min walk
  • ‪Manuel's Restaurant - ‬2 min walk

About this property

Quest Serviced Residences

Hotel near Ayala Center
Located close to Waterfront Cebu City Casino, Quest Serviced Residences provides laundry facilities, a bar and a 24-hour business centre. The on-site restaurant offers breakfast, lunch, dinner and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • Meeting rooms, a banquet hall and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Quest Serviced Residences feature comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Smart TVs with cable channels
  • Kitchenettes, full-sized fridge/freezers and microwaves

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 550 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Business Center (Lobby level)]
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately PHP 550 per person
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 9 PM

Property is also known as

Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Hotel Cebu

Frequently asked questions

Does Quest Serviced Residences have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9 PM.

Is Quest Serviced Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Serviced Residences?

Self-parking is free at this property.

What time is check-in at Quest Serviced Residences?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Quest Serviced Residences?

Checkout is at 11:00 AM.

Does Quest Serviced Residences provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1000 per vehicle applies.

Where is Quest Serviced Residences located?

Located in the heart of Cebu, this hotel is within a 10-minute walk of Cebu International Convention Center and Ayala Center. SM City Cebu is 1.4 mi (2.3 km) away.

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Quest Serviced Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 109 reviews
Rating 8 - Good. 47 out of 109 reviews
Rating 6 - Okay. 6 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

The housekeeping service is great,esp DJ, the manager was attentive,most concerns were attended right away, the staff members were polite and made us feel welcome. I’m happy to come back again, 9/10 overall
Stayed 12 nights in Jan 2025

10/10 Excellent

Andrew

Awesome place
Stayed 2 nights in Nov 2024

8/10 Good

Abigail

Liked: Property conditions & facilities
It's our 2nd time staying at this property. This time we booked the serviced residences because we stayed longer. The room is slightly outdated. The bathrrom door doesn't fully close so showeing floods the entire bathroom floor. Sorry to mention there were a lot of cockroaches too of varying sizes.
Stayed 9 nights in Feb 2025

8/10 Good

Kaycee

Overall good in staying.. friendly staff and etc
Stayed 4 nights in Jun 2024

10/10 Excellent

Barry

My favorite place to stay near Ayala
Stayed 1 night in Dec 2023

8/10 Good

Helena

Close to everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family. We will be back
Stayed 20 nights in Jun 2024

10/10 Excellent

Michael

Our stay was very nice the suit we had accommodated our family very well. Everything worked well in the room and the kitchen was very nice. Very close to ayala mall. We would definitely stay there again. And one more thing the breakfast buffet is so awesome it has Everything you can think of on it and the staff everywhere there are the best and very helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Unforgettable stay!
Everyone are so accommodating and have a very good service from check in to hotel boys to security guards and food is excellent. Planning to come back with family. Transport from hotel to airport is very systematic
Celebrated my birthday
Stayed 3 nights in May 2024

10/10 Excellent

Penny

The hotel was clean and tidy, had 2 bedrooms which was a huge plus, and also ideally positioned. We had plenty of food options across the street at the mall, we were centrally located for all tourist visiting locations, and the general area was also quite pleasant.
Stayed 3 nights in Feb 2024

8/10 Good

Eduardo

Good to stay again in this place, together family
Its always good to stay at a place away from home
Stayed 3 nights in Jul 2023

4/10 Poor

Chris

For the money we paid was not worth it for the 10 nights we stayed. As for the wifi it just keeps dropping out every 10 minutes, & not many tv channels to choose from too. Make sure you bring ear plugs for sleeping, there is loud singing and music every night down on the street, don't get the rooms facing on Archbishop Av.
Stayed 10 nights in Sep 2024

10/10 Excellent

Edward

The location was great,, the staff was very nice, The room was clean, great food. Just a great experience
Stayed 22 nights in Jan 2023

10/10 Excellent

Timothy

Friendly staff
Stayed 3 nights in May 2023

8/10 Good

Salvador

Liked: Amenities
exhaust fan very noisy, drains slow, no hot water,etc
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Very convienent

8/10 Good

Salvador

good
Stayed 1 night in Jun 2023

8/10 Good

Carlos

Good: Location next to the mall was ideal. Staff was extremely nice and helpful. Arranged a great tour and were always extremely welcoming. Pool and gym ideal for what i needed. Not good- only one bathroom had hot water in 2 br suite. No cable working. Would of been nice-to watch tv at end of day. Called the engineers, but stayed in residences and in two rooms no cable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Quest Serviced Residences are actually part of the Quest Hotel. These larger apartments are just on floors 19-25. When I was initially looking at locations, it appeared these were separately located properties. The rooms are very spacious and include amenities such as a kitchen, separate dining room table, bedrooms, and 2 baths (at least the one we stayed in). Location is adjacent to Ayala Mall. Check in is in the Business Area which is just around the corner from the main desk.
Stayed 1 night in Apr 2023

2/10 Terrible

Clark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO HOT WATER TO TAKE A SHOWER

10/10 Excellent

Josh

We arrived just after 2.30pm but the room was not yet ready so we went to the nearby mall to kill time. txt msg came just before 3.39 informing us the room is ready and returned to the hotel around 4.30pm. After receiving the room keys we were advised they ran out of towels so we asked if they could give us pool towels to be able to shower after a long flight. stains. The bathroom didn’t have any toiletries either. When we asked about toiletries at reception we were told it wasn’t included in the room so we ended up buying our own toiletries. After providing a detailed feedback of our check in experience through Expedia, management made a significant effort the next day to rectify the issues we identified. They serviced the room by 9am, provided us with toiletries, fresh towels, a sheet to cover the couch & a diffuser to get rid of the odour. They also gave us a fruit platter which was a nice touch. I was very satisfied with this outcome. We booked here due to the consistent positive reviews we read online & whilst we had minor issues it was all resolved & we had an overall great stay. Availability of ride sharing & food delivery services is super easy it’s almost instantaneous. Can’t beat its proximity to the malls. House of lechon is a 10min walk. Definitely staying here again on our next trip. Highly recommended for couples or families with a decent variety of room options & breakfast spread catering for both traditional Filipino to international cuisines. Value for money!
Stayed 2 nights in Sep 2024

10/10 Excellent

Koji

最終日に気付きましたがITパークへ行くバス停がすぐ近くにありました。次回は利用したいと思います。
Stayed 6 nights in Dec 2024

10/10 Excellent

ARLENE

Stayed 1 night in Nov 2024

8/10 Good

ARLENE

Stayed 1 night in Nov 2024

4/10 Poor

Paul

Stayed 11 nights in Sep 2024

General hotel information

Reasons to Book
Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0