4/10 Poor
Kelly, Littleton
Travelled with partner
18 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend this property. The one plus was no carpeting, I’m not sure I have anything else particularly positive to say. The bed was fine and the linens seemed clean, but we called right after arrival asking for an extra blanket and some more towels, got a confirmation that the request was sent to housekeeping and never got either. They are clearly doing some updates but whoever they’re using to do them should be fired. I won’t go into detail about the shoddy work, but it was ridiculous. The other huge issue was that there was no hot water in the shower. None. Turned on the water, it got mildly luke warm then once in it went from there to cold. It was because the new shower control didn’t allow you to turn it past barely warm. We got a ‘family’ room and there is no door between the two rooms. The door to the bathroom hadn’t been painted, it was filthy, the door didn’t really fit so they shaved some off and it was so rough we’d catch our clothes on it because the space is so tight you have to be a contortionist to get around the toilet so you can shut the bathroom door. There was a huge, full sized refrigerator in the room and a tiny microwave that was sitting on the nightstand on the other side of the bed in the main room. No table to sit at to eat, no hangers or even a small closet. Whoever they hired to paint should refund them their money. It’s like they gave us a room that was BEING remodeled, badly, not one that was finished.
Kelly
Stayed 2 nights in Nov 2024