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"Excellent and beautiful place. Quiet and peaceful with great views and staff very friendly and helpful "

"Lovely hotel in the middle of Provins. Good sized room, excellent breakfast (extra). Lovely evening meal on Sunday night when all other restaurants closed. Very nice outdoor hotel seating area for coffee or drinks as well. Staff very friendly although, despite sign saying all Reception staff spoke English, one member made it difficult for us and having offered the final bill, without showing the breakdown, had to refund cash for charging an additional breakfast which we didn't take on one of the mornings. "

"This property is two rooms next to a small hotel. There is no check-in desk, instead you are meant to fill in an online form and let them know your arrival time. We hadn't seen that instruction, and nobody answered when we phoned the number on the door at 8pm. Luckily a local was passing and was able to help contact the hotel and get us in. Once we were in the room was nicely decorated with a good shower. Bed was two singles pushed together with a double sheet over and worked reasonably well as a double. Breakfast was included in the rate and was typical continental offering. Staff were friendly."

"On arrival we had to try several numbers to get a response We had no hot water in any of the 3 rooms. We called and he returned saying it was sorted and we would have hot water after 3hrs but we still didn’t have any in the morning. We were on 3 motorcycles and had been travelling all day looking forward to a shower. Then in the morning while we had breakfast they went in our rooms moved some of our stuff and cleaned the rooms ready for the next guests before we even checked out. "

"Hôtel rénové mais mal rénové, , une literie peu qualitative (2 matelas 1 place en guise de lit double) et une isolation phonique inexistante ( à entendre son voisin de chambre aller aux toilettes la nuit…)"