Chapel of Alto Vista Tours and Activities

The resort was under renovation, there are construction dust in the hallways. There are mosquitoes inside the room and hallways. Other than that, food was good and the staff for the most part were nice.

Secrets Baby Beach is beautiful, with stunning pools, gorgeous sunsets, and convenient beach access. The beach is public but calm and roped off, and attendants provide chairs, towels, and drinks. Although the resort is 20–30 minutes from the high-rise area, it wasn’t an issue for us—we found reasonable taxis and only went into town twice. We paid for a Preferred room with a full ocean view but got only a partial view, and the balcony “jacuzzi” fit one person. The room had no bathtub and no drawers, making storage for a nine-day stay inconvenient. Service was inconsistent. Our butler was largely inattentive, didn’t acknowledge our anniversary or birthday, and only occasionally helped with meals or schedules. Check-in was smooth, but Preferred Club perks felt unnecessary. Food was hit-or-miss. Breakfast was decent, Oceana underwhelming, South American restaurant flavorful but painfully slow, Japanese average, and Italian excellent. Drinks were weak and inconsistent, poolside bars often unattended, and pool activities poorly managed. Entertainment and nightlife were excellent—interactive shows, line dances, karaoke, and great music made evenings lively. Overall, Secrets Baby Beach has beautiful scenery, fun entertainment, and a relaxing beach vibe. But for luxury service, consistent food and drinks, attentive butler service, and true ocean views, it falls short. Final Verdict: Do not pay extra for the Preferred Club. It is not worth the money—skip it entirely.

The food and services was great.