Clarion Pointe Charleston - West Ashley

2.5 star property
Charleston hotel in West Ashley with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Pointe Charleston - West Ashley

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, Multiple Beds, Accessible, Non Smoking | Living area

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
The price is AU$125
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2455 Savannah Hwy, Charleston, SC, 29414-5323

What's nearby

  • Citadel Mall - 4 min drive - 3.0 km
  • Medical University of South Carolina - 11 min drive - 10.8 km
  • College of Charleston - 12 min drive - 11.4 km
  • Port of Charleston Cruise Terminal - 14 min drive - 13.3 km
  • The Citadel - 15 min drive - 13.4 km

Getting around

  • Charleston Station - 18 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive

About this property

Clarion Pointe Charleston - West Ashley

Hotel near North Charleston Coliseum and Performing Arts Center
A free breakfast buffet, laundry facilities and a fireplace in reception are just a few of the amenities provided at Clarion Pointe Charleston - West Ashley. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • A lift, a 24-hour front desk and smoke-free property
  • 1 meeting room, luggage storage and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 77 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.00 per accommodation, per night.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Charleston
Hawthorn Suites Wyndham Charleston
Hawthorn Suites Wyndham Hotel Charleston
Hawthorn Suites By Wyndham Charleston Hotel Charleston
Hawthorn Suites Wyndham Charleston Aparthotel
Charleston Hawthorn Suites
Charleston Hawthorn Suites
Hawthorn Suites Wyndham Charleston/West Ashley Aparthotel
Aparthotel Hawthorn Suites by Wyndham Charleston/West Ashley
Hawthorn Suites by Wyndham Charleston/West Ashley Charleston
Hawthorn Suites Wyndham Charleston/West Ashley Charleston
Hawthorn Suites Wyndham Charleston/West Ashley
Hawthorn Suites by Wyndham Charleston
Clarion Pointe
West Ashley Suites
Clarion Pointe Charleston West Ashley
Clarion Pointe Charleston - West Ashley Hotel
Hawthorn Suites by Wyndham Charleston/West Ashley
Clarion Pointe Charleston - West Ashley Charleston
Clarion Pointe Charleston - West Ashley Hotel Charleston

Frequently asked questions

Does Clarion Pointe Charleston - West Ashley have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Clarion Pointe Charleston - West Ashley?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Clarion Pointe Charleston - West Ashley on 8 Dec 2024 start from AU$123.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Clarion Pointe Charleston - West Ashley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Clarion Pointe Charleston - West Ashley?

Self-parking is free at this property.

What time is check-in at Clarion Pointe Charleston - West Ashley?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Clarion Pointe Charleston - West Ashley?

Checkout is at 11 AM.

Where is Clarion Pointe Charleston - West Ashley located?

Located in West Ashley, this hotel is within 3 miles (5 km) of Citadel Mall, Roper - St. Francis Xavier Hospital and West Ashley Park. Charles Towne Landing State Historic Site and South Windermere Shopping Center are also within 6 miles (10 km).

Clarion Pointe Charleston - West Ashley Reviews

Reviews

6.4
Rating 10 - Excellent. 213 out of 1008 reviews" "
Rating 8 - Good. 247 out of 1008 reviews" "
Rating 6 - Okay. 185 out of 1008 reviews" "
Rating 4 - Poor. 164 out of 1008 reviews" "
Rating 2 - Terrible. 199 out of 1008 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Radiant

Disliked: Cleanliness, staff & service, property conditions & facilities
The smell on the carpet was so bad you couldn't even sleep
Stayed 1 night in Oct 2024

2/10 Terrible

El Bruh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room that I was given was dirty with open bags of chips in what seemed to empty cardboard boxes, there was a used towel on the floor and the bed wasn't made at all. I immediately checked out
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Travelled with family
No one at front desk. Came in from outside. Room was dirty. Roaches. Smell of marijuana on the front desk clerk and all through the hallway on our floor. Not enough towels etc in bathroom. Just nasty. Not worth what I paid. Booked this specifically for the indoor pool. Was told it was dirty and closed for cleaning, on that day. I think it was closed prior to that. Clerk stated she was going to put out the no vacancy sign up because she was having trouble with the car reader. Just horrible service.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lakemia

Stayed 2 nights in Aug 2024

2/10 Terrible

Chanell

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room online in advance and then after I drove hours to my hotel I was told there were no “clean rooms” after I asked if someone could clean one I was told no
Stayed 1 night in Sep 2024

10/10 Excellent

El Bruh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming! Definitely coming back
Stayed 2 nights in Sep 2024

2/10 Terrible

wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible nothing about this hotel was good
Stayed 3 nights in Jul 2024

10/10 Excellent

El Bruh

Business traveller
Liked: Cleanliness, staff & service, amenities
Very professional and friendly and attentive to their guests
Stayed 1 night in Sep 2024

2/10 Terrible

Ralph

Disliked: Cleanliness, amenities, property conditions & facilities
The place is very dirty
Stayed 1 night in Sep 2024

4/10 Poor

Sydney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the spaciousness of the rooms, and the night staff, Lucille, was very nice. The room was dirty when we arrived, crumbs on and around the furniture in the "livingroom," bugs in the bathroom when you turned on the lights, and very dirty vent filters. There was also "stuff" under the bed that the floor length bed cover hid. One night around 2am, there was an alarm that went off, lasting a few minutes that turned out to be an air condioning filter alarm indicating a need for the filter to be changed. The elevator usually had some trash, sometimes the same trash, several days in a row. Very limited breakfast items offered and coffee was out 2/4 mornings we were there.
Stayed 4 nights in Aug 2024

6/10 Okay

Evan

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not the greatest. There were bugs in our room. Shady people in the parking lot.
Stayed 2 nights in Aug 2024

2/10 Terrible

PATRICK

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was well worn and dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Aug 2024

4/10 Poor

Stephen, Chesapeake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would NOT stay there again. Disappearing or absent staff. Got locked out of my room by the secondary hoop door lock thing which closed when I went to get something from my truck. When the staff called the maintenance person, they did not answer phone. Staff called manager, the manager knew EXACTLY which room I was in (indicating a known problem). The staff could not use the tool that the hotel has for such emergencies, plus the door frame was scarred from repeated use of the tool (indicating long existing unaddressed problem). I used my tools to get into the room. I did ask for and receive another room. Hot water was lukewarm. Floors were sticky. Breakfast was all carbs. Not a piece of fruit in sight. Cheap paper plates were available for waffles. Derelict RV was parked in lot. Gypsies in the halls. Many long term residents. The rear exit magnetic door lock was non-functional, so anyone could enter at any time. I could not leave this place fast enough. Either Management does not care of corporate/franchise has not visited in forever.
Stayed 1 night in Aug 2024

2/10 Terrible

Jade

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regrets Regrets Regrets
There are many non-smoking signs around the hotel. They must just have marijuana and cigarette scented air fresheners! And the walls have beautiful designs—brown smudges. I’d think they were dirt (or worse) if I didn’t know any better. The receptionist was very kind when we asked for a refund. Unfortunately she either never informed the manager that we checked out after 10 minutes or the manager, Paul, just didn’t care. We never received a refund and every time we call we get hung up on. They are even hanging up on the hotels.com staff who are trying to rectify the situation. We should have known better when we checked in on a summer Saturday and only 3 cars were in the parking lot. We ended up staying at the Comfort Suites down the street and it was a lot better.
Stayed 3 nights in Jul 2024

2/10 Terrible

Abinash

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid avoid avoid.
First of all as you enter you know you came to a place which is well a shady place. The smell says it all, it’s weed smell every where. Reception and getting key was fine but there was no info given about cleaning breakfast wifi etc. Then room, so we walk into the lift for our floor and lift as smelly and sticky. Then we went to room and first we found cockroaches so we went down and they changed the room. 2nd room did not have cockroaches but carpet was all sticky and every surface I. The room were sticky and needed wipe off. Towels are not available and they Didi items could be cleaned more or a newer set can be procured. Bed stuff were just ok. Atleast 2 tvs were good. Breakfast and the service is as miserable as it can be. Hotels.com took money from me like it were a Hilton/ Marriott infact I have paid more here. Room keys by default gets locked every day so if you come late you are in for a treat as the staff in the late evening simply don’t stay in the office
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I should have read the reviews before booking! We walked on to our floor which smelled like roach spray then into our room which also smelled of roach spray. While we were there for two nights, we killed at least 2 more roaches. Hopefully we didn't take any home!
Stayed 2 nights in Jul 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Manuel

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Great room but services needs improvement
The room was good size and comfortable. The front desk was not friendly and it took 15 minutes to check In. Breakfast was very limited with no meat and staff was nowhere to be found. Bathroom was not clean properly,, especially around the tub. I love the room layout, especially that there is a door in the bedroom..like an apartment style layout.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Generally nice, but the hotel was too warm and the guests who smoked weed stunk up the halls and elevator.
Stayed 2 nights in May 2024

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bug infested
We didn't stay. Would like a refund. It was infested with bugs, and though not experts, we think they were bedbugs. Do yourself a favor, just don't go there. In addition to the bugs, it was dirty and just plain ratty.
Stayed 1 night in Jul 2024

2/10 Terrible

Ignacio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No REFAUNDS!! front desk said to me i will receve my refound for 2 nights in the 5 o 7 days but is lie! and is really bad service tv and air conditioning is not WORKING!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Nikki

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting when we walked in.. The lobby, hall ways had trash and dirty towel just laying in middle of floor Thennn we got to our room and room was trashed , trash every wear. Water all Over floor Toilet paper in non flushed toilet , dirt towels , made not made Went to another room, and same thing besides the beds was made .. but found bed bugs in 2nd one.. left immediately Didn’t even stay
Stayed 1 night in Jul 2024

4/10 Poor

Dr. Kebulon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, there was a party or something going and it was raining. The people attending the event was parked under the unloading area so I had to unload my luggage in the rain. When I got to my room and opened the door, it smelled like someone had just finished smoking a cigarette in the room and I found the cigarette butt in the sink. I immediately went back to the front desk and told the clerk, she apologized and sent me to another room, when I got there, someone else's luggage was in there. I thought I was being punked and so I returned to the front desk and she gave me another room after she went to make sure it was good. The breakfast was not a hot breakfast, they just had a waffle maker and cereal. No one came to refill the juice carafes or the cereal, it was like first come, first served. The room was ok but the tv in the sitting area did not work. I don't think I will be staying at this property EVER again!! Don't waste your money, you will be highly disappointed!!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Devin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024