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Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Tri State Racetrack and Gaming Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
BBQ/picnic area
Exterior

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
The price is AU$172
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Sofa bed - single
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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Pool
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7.6 out of 10, Good, (1015)
The price is AU$175
includes taxes & fees
15 Dec - 16 Dec
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About the area

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Tri State Racetrack and Gaming Center - 3 min drive - 2.3 km
  • Mardi Gras Casino - 4 min drive - 2.5 km
  • West Virginia State University - 5 min drive - 4.1 km
  • Shawnee Sports Complex - 5 min drive - 4.9 km
  • Charleston Coliseum & Convention Center - 13 min drive - 18.3 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Cookout - ‬2 min drive
  • ‪Cracker Barrel - ‬13 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Hotel near Mardi Gras Casino
Located close to Tri State Racetrack and Gaming Center and Nitro City Park, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel provides a free breakfast buffet, a corner/local shop and a free manager's reception. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, ATM/banking services and a banquet hall
  • A gift shop, a computer station and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel on 1 Dec 2024 start from AU$171.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel located?

Located in the heart of Cross Lanes, this hotel is 1.4 mi (2.2 km) from Tri State Racetrack and Gaming Center and 1.5 mi (2.5 km) from Mardi Gras Casino. Dunbar Park and Nitro City Park are also within 6 mi (10 km).

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1027 reviews" "
Rating 8 - Good. 249 out of 1027 reviews" "
Rating 6 - Okay. 61 out of 1027 reviews" "
Rating 4 - Poor. 26 out of 1027 reviews" "
Rating 2 - Terrible. 27 out of 1027 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from highway, clean and neat, lots of dining options nearby.
Stayed 1 night in Nov 2024

6/10 Okay

Marty

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Motel does not have Smart TV’s in the rooms which limit your viewing experience and the capabilities for streaming and mirroring sports & movies from smartphones and or tablets. Also the bathrooms are not equipped with proper exhaust ventilation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert, Tipp City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Recently updated.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and extreemly clean. The staff should be very proud. I was impressed.
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff were friendly, beds were comfy, a little noisy behind the hotel at a rental truck company. Otherwise great.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice everything was good
Stayed 1 night in Sep 2024

10/10 Excellent

Christina, Huntsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, The property was well-maintained. The building was clean and tastefully decorated. Our only complaint. Is that the wheelchair accessible bathroom on the main floor outside of The breakfast area and the main entrance claimed to be accessible, but did not have any bar to grab at the toilet so we could not get off the toilet without assistance.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the ease of traveling from KY & stay here
Stayed 1 night in Sep 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious!! Lots of options and very attentive staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
In room fire alarm went off at 2AM, phoned staff, they told me it was the alarm clock as they were not alerted by system. It went off 2 d additional times thereafter. Phoned front desk again and was eventually offered another room. When getting new key with family at front desk was basically told in so many words that it wasn’t the in-room fire alarm despite my 2 daughters validating the story. Moved family over to new room, finally able to get some sleep. Spoke to someone the next day over phone about some sort of reimbursement, which was never honored. I would never recommend this hotel to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, just not as great as other HIE’s we’ve stayed in. Room had a musty odor, harsh lighting in breakfast area, curtain wouldn’t go up.
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

LaNisha

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Booked on Expedia 10 minutes before arrival and the front desk staff had my reservation with no issues
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, clean and comfortable room. We did not eat breakfast but it looked good! We travel this way several times a year and would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs.
Stayed 1 night in Aug 2024

10/10 Excellent

LaNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay!
The hotel staff were pleasant and professional. They were so attentive to our kids. We will stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Had a nice stay
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was fine but the room was just okay. It was clean but had a lot of wear and there was a big gap around the door frame which let in a lot of light and noise from the hallway
Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was outstanding.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff :)
Stayed 1 night in Jul 2024

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest on our adventure! Food was delicious!
Stayed 1 night in Jul 2024