Quality Inn & Suites

2.5 star property
Hotel in Charleston with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Outdoor pool
Front of property - evening/night
Lobby
Exterior
In the heart of Charleston's business district, Quality Inn & Suites offers a convenient retreat with a free breakfast buffet and gym. Connect to WiFi, meet in the banquet hall or meeting rooms, and enjoy extended parking. The helpful staff has left a lasting impression on previous guests.

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
The current price is AU$150
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
1010 Washington Street E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Charleston Town Center - 9 min walk
  • Charleston Coliseum & Convention Center - 14 min walk
  • West Virginia State Capitol Building - 3 min drive
  • University of Charleston - 4 min drive

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites

Hotel near Charleston Coliseum & Convention Center
Quality Inn & Suites provides amenities, such as a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • Meeting rooms, a banquet hall and luggage storage
  • A lift, coffee/tea in reception and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 140 rooms offer comforts such as air conditioning, in addition to amenities such as high-speed Internet. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations
  • TVs with cable channels
  • Fridges, on-request microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quality Inn & Suites?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 2 Mar 2025 start from AU$149.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites?

Checkout is at noon.

Where is Quality Inn & Suites located?

Located in the heart of Charleston, this hotel is within a 15-minute walk of Avampato Discovery Museum and Charleston Coliseum & Convention Center. Clay Center for the Arts and Sciences and Children s Theatre of Charleston are also within 5 minutes. Charleston Station is 11 minutes by foot.

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 210 out of 901 reviews
Rating 8 - Good. 243 out of 901 reviews
Rating 6 - Okay. 174 out of 901 reviews
Rating 4 - Poor. 140 out of 901 reviews
Rating 2 - Terrible. 134 out of 901 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Staff & service, amenities
The stay was very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very kind and profesional, very nice person and help full all of the time.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus, Iaeger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Dec 2024

8/10 Good

Jeffrey, Nitro

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has made some nice updates
Stayed 2 nights in Jan 2025

8/10 Good

Jake

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Sonya, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
The clerks were extremely nice!
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

8/10 Good

Lesner, HIALEAH

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything is close
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean room
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Walter

Liked: Cleanliness, amenities
The employees are very nice!
Stayed 1 night in Dec 2024

4/10 Poor

Janice

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No kleenex and very little toilet paper. The beds were very comfortable, pillows were flat. No phone in room to call the desk. Window had only a sheer covering, so all light from outside illuminated the room. The sink had no stopper to close. Carpet just inside of room had large stains.
Stayed 1 night in Dec 2024

10/10 Excellent

Riyan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family, Business traveller
Disliked: Amenities
We stayed one night here. The room wasn’t horrible. They definitely need new beds and to update the property. It has t been updated in well over 15 years. The morning breakfast buffet they said runs from 6-10am, we went down around 7:30 and there was no food left. You could make a waffle or have dry cereal (no milk). We ended up going to first watch (walking distance) and they had a great breakfast. If I were to come back to Charleston, WV I would not stay at this hotel again.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne, Akron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Made our last minute stay relaxing.
Stayed 1 night in Oct 2024

8/10 Good

Iwana

Travelled with family and small children
I was located close to where I needed to be. No complaints. Everything was satisfactory.
Stayed 1 night in Nov 2024

4/10 Poor

holly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people who worked at the hotel were lovely and we had a great breakfast to get us out the door and on the road Unfortunately, there is barely a lobby for a hotel. There are limited door accesses. The parking was very concerning, and the overall condition of the total disrepair.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the outpatient center
Stayed 1 night in Nov 2024

4/10 Poor

Amy, Davis

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Felt unsettling entering empty lobby by side door from dark empty parking lot having uneven ground. Often clerks not visible as enter. No security between entrance and elevator. Remodeled room tidy and bed and bath generally clean but not scrubbed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dan

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stphen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Meg

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
My stay at Quality Inn Charleston was very pleasant. My room was clean and quiet and the staff was very prompt and professional in addressing any needs. I would definitely recommend to a friend.
Stayed 2 nights in Oct 2024

2/10 Terrible

Frederick

Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024