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Wyndham Garden Cross Lanes Charleston

2.5 star property
Hotel in Cross Lanes with free breakfast and fitness centre

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Lobby
Bar (on property)
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub
In the heart of a shopping district, Wyndham Garden Cross Lanes Charleston offers a welcoming retreat. Start your day with full breakfast, unwind by the lobby fireplace or take a refreshing dip in the indoor pool. With free WiFi and an arcade/game room to keep you entertained, previous guests rave about the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
The current price is AU$175
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
The price is AU$210
includes taxes & fees
23 Feb - 24 Feb
Holiday Inn Express Hotel & Suites Cross Lanes by IHG
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About the area

Map
102 Racer Dr, Cross Lanes, WV, 25313

What's nearby

  • Tri State Racetrack and Gaming Center - 20 min walk
  • Mardi Gras Casino - 3 min drive
  • West Virginia State University - 5 min drive
  • Shawnee Sports Complex - 5 min drive
  • Charleston Coliseum & Convention Center - 13 min drive

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Dairy Queen - ‬6 min drive

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in a shopping district
You can look forward to free full breakfast, an arcade/games room and laundry facilities at Wyndham Garden Cross Lanes Charleston. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Barbecues, a vending machine and meeting rooms
  • A banquet hall, a TV in reception and a front desk safe
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 136 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Shower/bath combinations and hairdryers
  • LED TVs with cable channels
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 45 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Frequently asked questions

Does Wyndham Garden Cross Lanes Charleston have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 10:00 PM.

How much does it cost to stay at Wyndham Garden Cross Lanes Charleston?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Wyndham Garden Cross Lanes Charleston on 17 Feb 2025 start from AU$174.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Garden Cross Lanes Charleston pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 45 kg per pet. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Wyndham Garden Cross Lanes Charleston?

Self-parking is free at this property.

What time is check-in at Wyndham Garden Cross Lanes Charleston?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Wyndham Garden Cross Lanes Charleston?

Checkout is at 11 AM.

Where is Wyndham Garden Cross Lanes Charleston located?

Located in the heart of Cross Lanes, this hotel is within 1 mile (2 km) of Tri State Racetrack and Gaming Center and Mardi Gras Casino. Ridenour Memorial Park is 3 mi (4.8 km) away.

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 365 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 169 out of 1007 reviews
Rating 4 - Poor. 116 out of 1007 reviews
Rating 2 - Terrible. 92 out of 1007 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 2 nights in Feb 2025

2/10 Terrible

Sharonmarie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a bunch of foster kids living in the hotel and they were running up and down the halls yelling and the next morning when I left The hotel had the foster kids cleaning rooms and other areas of the hotel so inappropriate
Stayed 1 night in Jan 2025

6/10 Okay

Mohamed

Travelled with family and small children
Disliked: Staff & service
I got here with my wife and 4 year old boy around 8pm. When we walked to our room, the smell of the kitchen hit us pretty hard. I understand, I worked in a kitchen before. But this one could’ve used better ventilation. We wanted to take a dip in the pool. So we did. That was nice. But the neighbors next to us were yelling and shouting obscenities all night. I called the desk to tell them about it. And the receptionist told me she was alone and couldn’t do anything but give them a call. That helped for an hour until they started back up again. I called the front desk again and the lady said she could only just call the room again. I woke up in the middle of the night because of their yelling at each other. I had to take it upon myself to bang on their door and tell them to knock it off. There needs to be something in place to get clowns like that out of your hotel if they can’t be respectful of the other guests. Me personally I would’ve warned them once and then trespassed them. The front desk put me in a predicament to get into a confrontation. Or deal with the noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We walked in our room and found hair all over the beds and bodily fluid stains on the chair from previous people, that hadn't been cleaned after! Even the night stand had a gum paper on it, proving the room hadn't been cleaned at all. I immediately checked back out and found another room. The ladies at the front desk were super nice.
Stayed 1 night in Jan 2025

6/10 Okay

Kayla

Stayed 1 night in Jan 2025

10/10 Excellent

Miesia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert M.

Liked: Staff & service, property conditions & facilities
Wish they had plowed the parkiong lot
Stayed 1 night in Jan 2025

10/10 Excellent

anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not clean. The sink still had toothpaste from the previous people. A empty tissue box. The hallway had a smell along with times of a marijuana smell. The floors did not look swept and to top it all off there was a cockroach in my room. When I went to the front desk to tell them the person did not seem to care and just said I’ll tell them. Not happy with our stay!
Stayed 1 night in Jan 2025

8/10 Good

Erin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were thankful to come across this property when traveling with our dog over the holidays. A safe place for us to break up a 10 hour drive during a snowy late night was truly appreciated.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is showing its age lots of damage visible some areas are poorly taken care of. Business Center showing photos no longer exist they have one computer and a printer that does not work.
Stayed 1 night in Dec 2024

10/10 Excellent

Joni, Otway

Travelled with partner
Liked: Staff & service
Staff very friendly, convenient location. Bed was awful. Carpet and furniture needs replaced. There was a pungent odor in the room. I have stayed here in the past in different rooms with much better experience.
Stayed 1 night in Dec 2024

6/10 Okay

Richard, Spotsylvania

Travelled with family
We have stayed at this property before, but it seemed more run down this time. The rooms were not well cleaned and neither was the bar area, it took a while to get service and it is awkwardly located on top of a hill. Over seeing a convenient store.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bethany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures of the hotel are definitely deceiving! They need some major renovations! Our first room had no heat so we changed rooms, then our room started smelling like Marijuana because someone next to our room was smoking it in their room so we let the receptionist know and were told there was nothing that could be done except to switch rooms again so we did. I noticed most of the outlets were loose and definitely looked like a fire hazzard. All the carpets are very nasty looking and need replaced. The roof for the indoor pool was leaking while we were swimming and found out that its been doing it for months but still hasn't been repaired even though it has been reported. The receptionist was very nice but I believe this is an upper management issue and if this hotel doesnt get the repairs and renovations it needs it will end up being condemned. Definitely NOT worth your money!!
Stayed 1 night in Dec 2024

2/10 Terrible

Alesha-Renee

Stayed 2 nights in Dec 2024

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Melanie

Stayed 1 night in Dec 2024

6/10 Okay

Jason

Liked: Staff & service
!
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Highland

Travelled with family
Liked: Staff & service
Property corridors and elevator had a smell to them. Carpeting should be replaced.
Stayed 1 night in Dec 2024

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updating but served well for the one night
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie and Anthony, Powellton

Travelled with partner
Disliked: Amenities
The rooms were supposed to be smoke free but as you walked in the hall it smelled like cigarettes and weed. The carpet was dirty and the room was not worth the price. The rooms are ran down and needs updated. It had a motel vibe instead of a hotel. We were never told when breakfast was and upon checkout, the employees were out front smoking. We had to wait a few for one to come back in.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but area around parking lot was trashy
Stayed 1 night in Nov 2024