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Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property
Art Deco hotel with full-service spa and golf course
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Golf
Lunch and dinner served
Exterior
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
The price is AU$231
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Rooms)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 46.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area

Presidential Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 46.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
2 bedrooms
  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay films

Room, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed
Exterior

Wingate by Wyndham Charlotte Speedway/Concord

Pool
Breakfast included
Pet-friendly
Parking included
8.6 out of 10, Excellent, (1275)
The price is AU$181
includes taxes & fees
5 Jan - 6 Jan
Wingate by Wyndham Charlotte Speedway/Concord
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About the area

Map
5400 John Q Hammons Dr, Concord, NC, 28027

What's nearby

  • Hendrick Motorsports Complex - 19 min walk
  • Charlotte Motor Speedway - 3 min drive
  • Concord Mills - 4 min drive
  • SEA LIFE Charlotte-Concord Aquarium - 5 min drive
  • Great Wolf Lodge Water Park - 6 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Firehouse Subs - ‬6 min drive
  • ‪Cookout - ‬19 min walk
  • ‪McDonald's - ‬19 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Hotel near University of North Carolina at Charlotte
Consider a stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa and take advantage of free cooked-to-order breakfast, a golf course and a corner/local shop. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Take some time to relax at the on-site spa. The on-site restaurant offers lunch and dinner. In addition to a free daily manager's reception and a terrace, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An indoor pool
  • A free shopping centre shuttle, self-parking (surcharge) and express check-out
  • Express check-in, a porter/bellboy and wedding services
  • A 24-hour front desk, luggage storage and multilingual staff
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 308 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Frequently asked questions

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa on 19 Jan 2025 start from AU$231.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Self-parking is available for USD 8.00 per night.

What time is check-in at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Check-in start time: 4 PM; check-in end time: 5:30 AM.

What time is check-out at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Checkout is at 11 AM. Late checkout is available for USD 75.00 (subject to availability).

Where is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa located?

Situated in a shopping district, this spa hotel is within 1 mile (2 km) of Rocky River Golf Club, Hendrick Motorsports Complex and Cabarrus County Convention and Visitors Bureau. ZMAX Dragway and MagiQuest are also within 1 mile (2 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 619 out of 1043 reviews" "
Rating 8 - Good. 190 out of 1043 reviews" "
Rating 6 - Okay. 95 out of 1043 reviews" "
Rating 4 - Poor. 69 out of 1043 reviews" "
Rating 2 - Terrible. 70 out of 1043 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Palm Bay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warmth and friendliness of the caring staff, in addition to the beautiful room and general ambiance, made us feel at home.
Stayed 3 nights in Dec 2024

4/10 Poor

Jason

Once i got my key fir my room.had to find the desk attendant bc they didnt write my room nu.ber down. Then i wanted to soak in the tub but couldnt turn the water off bc the handle got stuck and had to wait over an hour for someone to come turn it off. I was not aware of the happy hour pplicy as far as the drink compacity which should have been specified
Stayed 1 night in Dec 2024

10/10 Excellent

MAGGIE MEI-JIE, Daly City

Stayed 3 nights in Dec 2024

6/10 Okay

Dana

Stayed 1 night in Dec 2024

8/10 Good

K

Stayed 1 night in Dec 2024

10/10 Excellent

Tamikia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from the moment we arrived. All the staff from front desk, restaurant and house cleaning was friendly and professional. Property was beautiful and clean. I will definitely be going back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Russell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit more expensive than where we normally stay, but Teresa, who checked us in, and the staff were exceptional. From having actual separate bedrooms, which a lot of other hotels advertise, but don’t actually have. To giving my kids teddy bears and us hot chocolate, everything, except maybe the apparent age of the carpeting was exceptional. This Embassy suites may have won the brand a couple of converts, despite the added expense.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jamison

Stayed 2 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great beds very comfortable clean good food
Stayed 2 nights in Dec 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so polite and the room was very clean and spacious. It smelled so clean, will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

wesley

Stayed 2 nights in Nov 2024

2/10 Terrible

Estevan

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The elevators were broken and the manager owes a refund for that day and experian has tried to reach out but the managers are not available or either responding
Stayed 2 nights in Dec 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception area as well as the individuals that supported the breakfast buffet were a professional. One of the three elevators were broken, and the property overall looks worn. Attended a formal Christmas event and their ballroom was nice and spacious as our organizations utilize two of their conference rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Deon

Liked: Amenities
I love the indoor attium style at the embassy suite hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

marina

Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect evening and morning. Digital key breakfast and app checkout was the best
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

lloyd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Dec 2024

4/10 Poor

Kristian

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
This hotel does not have the same standards as other Embassy Suites I have stayed in. I was charged twice for the room, the late night clerk didn’t wear shoes and never answered the phone, purchased the premier room for snacks and drinks (there was none and we had to go to the front desk and pick up), breakfast was not overly warm, the staff wasn’t super friendly. Just very disappointed with this visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was wonderful from the really nice lady who checked us in and remembered us each day we were there to the clean comfortable rooms to the free full breakfast buffet to the happy hour each night in the lobby. We will definitely stay again
Stayed 2 nights in Nov 2024

6/10 Okay

Terria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Surprised to see how outdated the establishment was. Sofa in room was unsanitary and in poor condition. Had to purchase batteries for the remote because the hotel didn’t have replacements.
Stayed 2 nights in Nov 2024