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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel with free breakfast, near Billy Graham Library
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Exterior
Room, 1 King Bed, Accessible (Roll-In Shower)
Outdoor pool
Billiards

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
The price is AU$179
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Hilton Garden Inn Charlotte Airport

Pool
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Pet-friendly
Free WiFi
9.0 out of 10, Wonderful, (1014)
The price is AU$194
includes taxes & fees
1 Dec - 2 Dec
Hilton Garden Inn Charlotte Airport
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About the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 3 min drive - 2.0 km
  • Bank of America Stadium - 7 min drive - 7.6 km
  • Charlotte Convention Center - 7 min drive - 8.1 km
  • Spectrum Center - 8 min drive - 8.8 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 8.8 km

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel near Bank of America Stadium
Located close to Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe provides a free breakfast buffet, a free return airport shuttle and an arcade/games room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Self-parking (surcharge), a lift and a 24-hour front desk
  • Outdoor furniture, coffee/tea in reception and a front desk safe
  • A banquet hall, smoke-free property and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 108 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • LED TVs with premium channels
  • Mini fridges, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from November 02 until April 30.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on 24 Dec 2024 start from AU$179.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Charlotte Airport Lake Pointe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Charlotte Airport Lake Pointe?

Self-parking is available for USD 10 per day.

What time is check-in at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Checkout is at noon.

Does Tru by Hilton Charlotte Airport Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Charlotte Airport Lake Pointe located?

Situated in Charlotte, this hotel is 1 mi (1.7 km) from Billy Graham Library and within 3 miles (5 km) of Charlotte Regional Farmers Market and Renaissance Park. York Road Community Park and Carolinas Aviation Museum are also within 3 miles (5 km).

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 799 out of 1070 reviews" "
Rating 8 - Good. 155 out of 1070 reviews" "
Rating 6 - Okay. 57 out of 1070 reviews" "
Rating 4 - Poor. 25 out of 1070 reviews" "
Rating 2 - Terrible. 34 out of 1070 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Runyan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly; check in was easy; parking seems safe and very convenient; bedding is comfortable; bathroom was large and clean; if you need the airport shuttle let them know at check in; there is a hairdryer, an iron and ironing board; plenty of hooks and an area for hanging clothes - overall very satisfied and the reason we continue to book with Tru
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Shanice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittney was amazing and had the best customer service I’ve ever seen. Although people were not being as pleasant she still showed poise and kindness and respect. She needs her flowers and great service. The lady that took my key at 12:00pm during check out was also amazing . It’s nothing like walking out and receiving great customer service with a smile 😃 awesome team overall💕
Stayed 1 night in Nov 2024

8/10 Good

Dinita, Hopkins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Kamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels we have ever stayed at
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and stay
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent, but the area smelled like sewer gases. Staff was very hospitable. The location was close proximity to the Charlotte airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Mahmood

Great stay
Stayed 1 night in Jul 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not clean, the room was advertised as 365 sq feet when it was only 200 sq feet. It was the tiniest room ever. It was noisy….can hear everything that’s going on in the rooms and halls. Have to pay for parking using a QR code. Paid a fortune for a crap room.
Stayed 1 night in Oct 2024

8/10 Good

Aaron

Stayed 2 nights in Sep 2024

10/10 Excellent

Monarch

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was packed, but fortunately there is additional parking spaces in the back of the property.
Stayed 1 night in Oct 2024

10/10 Excellent

darren, surfside beach

Liked: Cleanliness, staff & service, property conditions & facilities
Pefect
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Front desk check in with Morgan was fantastic, she was extremely helpful in every way. A nice touch is their ‘events’ board with local eateries, attractions…
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, reasonable price, friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Mark D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the airport transportation when connected flight was missed due to flight delays.
Stayed 1 night in Oct 2024

10/10 Excellent

Katrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Katlin

Stayed 1 night in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff. And very clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Isaias, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great conditions, quiet, pleasant
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Amenities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Tamaria

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there very much! The breakfast was awesome. The room was great and it was great being able to actually control the temperature and the bed slept great. We loved the shower!
Stayed 1 night in Sep 2024