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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Renovated Queen Suite- Main Building | Private kitchen
RENOVATED 1 QUEEN-MAIN BUILDING
Property entrance
Lobby

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast included
  • Pool
  • Pet-friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Sofa bed - double
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Sofa bed - double
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Sofa bed
Eco-friendly toiletries
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Highlights

Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Hopyard - ‬6 min walk
  • Water Prince Corner Shop

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel near Historic Charlottetown Waterfront
Located close to Charlottetown Port, Charlottetown Inn & Conference Centre provides free continental breakfast, laundry facilities and a gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and multilingual staff
  • A computer station, smoke-free property and a vending machine
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from 16 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. Public Archives and Records Office and Province House National Historic Site of Canada are also within 5 minutes.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.4
Rating 10 - Excellent. 178 out of 1395 reviews
Rating 8 - Good. 246 out of 1395 reviews
Rating 6 - Okay. 291 out of 1395 reviews
Rating 4 - Poor. 315 out of 1395 reviews
Rating 2 - Terrible. 365 out of 1395 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities
Overall good quality hotel.
Stayed 1 night in Aug 2025

8/10 Good

debbie

Liked: Amenities
Property was under renovation which was really needed. Rooms were comfortable and breakfast was perfect
Stayed 2 nights in Aug 2025

8/10 Good

Lori

Was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice in downtown
Stayed 3 nights in Jul 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds and strong Internet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Amenities
Great service
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Just one night on our way through but the room was great. Breakfast area seemed a bit dingy.
Stayed 1 night in Jul 2025

4/10 Poor

Karon

Disliked: Cleanliness, property conditions & facilities
Room was clean and bed ok
Stayed 2 nights in Jul 2025

8/10 Good

Alyanne

We stayed in a renovated room, which was lovely. The staff went out of their way to make us comfortable. Location was perfect, especially for a moderate price.
Stayed 2 nights in Jul 2025

2/10 Terrible

Todd M

Disliked: Cleanliness, staff & service, amenities
Price is way to high for a rundown old hotel
Stayed 1 night in Aug 2025

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities
Location was great! Beds were fine, staff very nice. It was getting renovated that was not complete. Carpets were old.
Stayed 2 nights in Aug 2025

8/10 Good

Stuart

Liked: Staff & service
It was good
Stayed 2 nights in Aug 2025

8/10 Good

Lawrence

Liked: Amenities
Good breakfast, helpful breakfast hostess
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Good quiet clean only would have liked to see a better breakfast with some bacon or ham not a big variety but was a good stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Melanie

Disliked: Amenities
Staff great. Renovations underway but long way to go.
Stayed 3 nights in Jul 2025

2/10 Terrible

Randolph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs renovation
Stayed 1 night in Aug 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, amenities
It was under renovation, but really quiet and clean. Room need to have a little bit more of touch up. Perfect for quick sleep over
Stayed 1 night in Jul 2025

2/10 Terrible

Sin Yin

Disliked: Cleanliness, staff & service, property conditions & facilities
They still list the hotel on Expedia when they are fully booked
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities
Property has a lot of renovations underway which is nice to see but makes the facility less inviting. It was clean and tidy though given all that work. Good location relative to downtown, dining and the waterfront.
Stayed 1 night in Jul 2025

8/10 Good

Zenaida

Liked: Staff & service
The property is conveniently located to the historic area of Charllotetown. If you like walking, you can even go to the harbourfront. The property is under renovation but unfortunately, we were not lucky enough to enjoy the newly renovated room. There’s not much selection for breakfast however, it is enough to start the day.
Stayed 2 nights in Jul 2025

6/10 Okay

Toney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay.
Stayed 2 nights in Jul 2025

8/10 Good

Cathy

Very convenient for walking in the downtown and waterfront area and Confederation Center. Property is in the process of being renovated. I believe once this is complete this property will be great. Staff were very polite.
Stayed 3 nights in Jul 2025

6/10 Okay

james

Not bad but our group in two separate wings
Stayed 2 nights in Aug 2025