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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Renovated Queen Suite- Main Building | Private kitchen
Property entrance
Lobby
RENOVATED 1 QUEEN-MAIN BUILDING

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Sofa bed - double
Separate bedroom
Blackout curtains
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel near Historic Charlottetown Waterfront
Located close to Charlottetown Port, Charlottetown Inn & Conference Centre provides free continental breakfast, dry cleaning/laundry services and a gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and multilingual staff
  • A lift, luggage storage and a computer station
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. Public Archives and Records Office and Province House National Historic Site of Canada are also within 5 minutes.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.4
Rating 10 - Excellent. 174 out of 1399 reviews
Rating 8 - Good. 243 out of 1399 reviews
Rating 6 - Okay. 288 out of 1399 reviews
Rating 4 - Poor. 322 out of 1399 reviews
Rating 2 - Terrible. 372 out of 1399 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Just one night on our way through but the room was great. Breakfast area seemed a bit dingy.
Stayed 1 night in Jul 2025

8/10 Good

Alyanne

We stayed in a renovated room, which was lovely. The staff went out of their way to make us comfortable. Location was perfect, especially for a moderate price.
Stayed 2 nights in Jul 2025

8/10 Good

Lawrence

Liked: Amenities
Good breakfast, helpful breakfast hostess
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Melanie

Disliked: Amenities
Staff great. Renovations underway but long way to go.
Stayed 3 nights in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Good quiet clean only would have liked to see a better breakfast with some bacon or ham not a big variety but was a good stay
Stayed 2 nights in Jun 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, amenities
It was under renovation, but really quiet and clean. Room need to have a little bit more of touch up. Perfect for quick sleep over
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities
Property has a lot of renovations underway which is nice to see but makes the facility less inviting. It was clean and tidy though given all that work. Good location relative to downtown, dining and the waterfront.
Stayed 1 night in Jul 2025

6/10 Okay

Toney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay.
Stayed 2 nights in Jul 2025

6/10 Okay

james

Not bad but our group in two separate wings
Stayed 2 nights in Aug 2025

8/10 Good

Cathy

Very convenient for walking in the downtown and waterfront area and Confederation Center. Property is in the process of being renovated. I believe once this is complete this property will be great. Staff were very polite.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mehdi

Disliked: Cleanliness, amenities, property conditions & facilities
Massive amounts of bed bugs made the hotel UNSAFE for families
Stayed 2 nights in Jul 2025

6/10 Okay

William M

Disliked: Property conditions & facilities
The property was dated, probably showing its over 40 years since it was first built. They are renovating the place but it will take a long time.
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness
Great location. Clean room, free breakfast, but nothing hot , except the waffles. Swimming pool was quiet, which was nice.
Stayed 7 nights in Jun 2025

6/10 Okay

Mary-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee and breakfast selection was terrible. Didn't realize when we booked it that they were under construction
Stayed 2 nights in Jul 2025

8/10 Good

Debra

Liked: Property conditions & facilities
A
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Disliked: Property conditions & facilities
I would like to see a better sitting area outside, with Grass, flowers ect it is PEI
Stayed 1 night in Jul 2025

8/10 Good

Brigitte

Liked: Staff & service
Disliked: Cleanliness
Ok but pricey for condition. Currently being renovated.
Stayed 1 night in Jul 2025

4/10 Poor

david

Disliked: Property conditions & facilities
The property is a nice location downtown, and grant you access to a lot of different things within walking distance. But the property itself had a lot to be desired. The plumbing is subpar, the rooms are old and at a date, the carpet is dirty, and the breakfast options were limited to muffins and waffles.
Stayed 5 nights in Jul 2025

6/10 Okay

Kim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs some work. Rooms are fine but need carpet replaced and painting
Stayed 4 nights in Jul 2025

4/10 Poor

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
As said before the hotel is currently undergoing renovation which shows. At present the hotel has a bit worn look and feel. A buffet style breakfast is offered consisting mainly of toast, bagels, waffles, fruit juice, tea or coffee.This is probably typical of North American places. I wish they could see what the customer may experience in European establishments, sumptuous offerings for little extra expense.
Stayed 2 nights in Jul 2025

10/10 Excellent

tobi

Liked: Amenities
Lovely stay. We had everything we needed.
Stayed 1 night in May 2025

8/10 Good

lesley

Liked: Cleanliness, staff & service, amenities
the place was in a great location for getting around...the only real upgrade would be a place to plug your phones or electronics...we didnt have a cube with us and the staff didnt have one either...the place also was under renovations too
Stayed 1 night in Jul 2025