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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Family Suite
Front of property
Hallway
Fitness facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is AU$120
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312

What's nearby

  • Tennova Healthcare - 11 min walk - 1.0 km
  • Cleveland State Community College - 16 min walk - 1.4 km
  • Lee University - 3 min drive - 3.5 km
  • Bradley Square Mall - 4 min drive - 5.0 km
  • North Cleveland Church of God - 5 min drive - 4.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Property highlights
Take advantage of free continental breakfast, dry cleaning/laundry services and a gym at Douglas Inn And Suites. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a lift
  • A TV in reception, smoke-free property and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Douglas Inn And Suites feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and free newspapers. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 40-inch TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Is Douglas Inn And Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Douglas Inn And Suites?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on 6 Dec 2024 start from AU$120.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Douglas Inn And Suites?

Self-parking is free at this property.

What time is check-in at Douglas Inn And Suites?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Douglas Inn And Suites?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Douglas Inn And Suites located?

Situated in Cleveland, this motel is within 1 mile (2 km) of Tennova Healthcare, Cleveland State Community College and Create & Celebrate Studio. Tennova Healthcare - Cleveland and CHI MEMORIAL CLEVELAND are also within 3 miles (5 km).

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Corrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne, Allenford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash at the end of day one and excellent value
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Àll was good
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

albert, las vegas

Liked: Amenities
Disliked: Cleanliness
Roaches, spiders. Place needs pest control otherwise it would have been ok. Told desk when checking out.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tepid hot water in the shower and none at the sink. Told we didn’t turn knob far enough. There was no way we could have turned it any further. Hair in the sink and it wasn’t mine. Breakfast choices okay. Won’t stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Curtis

Liked: Staff & service
Review for Douglas Inn & Suites I recently stayed at Douglas Inn & Suites, and while it offered a bit more comfort than a Super 6, it didn't quite reach the standards of a Howard Johnson. Upon checking in, I was greeted by a friendly gentleman at the front desk, which was a nice touch. However, despite being the only guest at the motel during my visit, I was placed in a room on the second floor. This presented some challenges, as my room was situated between an elevator on one side and a very loud Coke machine with an ice maker on the other. The noise made it challenging to relax at times. The bathroom, unfortunately, had some brown stains on the shower floor that looked like mildew. This was disappointing and detracted from the overall cleanliness of the room. As for breakfast, I was expecting a continental spread but found the offerings to be somewhat limited. They served pre-made biscuits, fake eggs, gravy, waffles, oatmeal, cereal, apple and orange juice, and coffee and milk. However, there were no meats, fruits, or vegetables, which felt like a missed opportunity for a more satisfying meal. Overall, Douglas Inn & Suites has its merits, especially with its friendly staff and decent accommodations. However, improvements in room placement, cleanliness, and breakfast variety could elevate the experience significantly. If you're looking for a budget-friendly stay with some comforts, it might be worth considering, but just be aware of these quirks.
Stayed 1 night in Oct 2024

8/10 Good

Amitabho, Fishers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. You will not regret staying here. A small thing - Shampoo and body wash wasn't there in our room & possibly there is not a daily room service (as we did not get one) - cross check this if you plan longer stays.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sibyl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the affordable price. Everything was very clean and comfortable.

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad
Stayed 1 night in Jun 2024

8/10 Good

Michael, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was a great value for the money. The beds were comfortable, the shower spacious with good water pressure, and good lighting options in the room. The breakfast area was clean but the food options less than noteworthy.
Stayed 2 nights in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the price.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything, but I had to take a cold shower both nights I was there. That's enough to make me not want tonstay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vicente

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very clean and amazing stay definitely will be staying here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfy. Will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erwin

Travelled with pets, Travelled with partner
Clean and nice room. Cable TV is working, breakfast is nice. Affordable rate. Pet friendly.
Stayed 1 night in Sep 2024

8/10 Good

AARON L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good stay. Breakfast was ok. The second floor seems like it was added later and so is more updated. The front desk says they service your room on the third day of your stay, however we never got service. We didn't ask either. The lobby feels a little older, but the staff was nice. Rooms were in good condition.
Stayed 6 nights in Sep 2024

10/10 Excellent

Joshua

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and friendly. Paula was a great help. We'll definitely be back
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great service 👏 👍
Stayed 3 nights in Aug 2024

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on blanket and shower handle fell off when I turned on water. They took a deposit when I checked in so I had to make sure I wasn’t charged for these issues. I did like that they had wood floors and no smelly carpet.
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Room had water bugs. But on the upside, they sprayed within 15 minutes of being told about the bugs. Downside- some survived.
Stayed 7 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needed a more comfortable mattress
They have recently updated all rooms but the bed still needs updated. Aside from the bed everything was clean and nice
Stayed 1 night in Aug 2024