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"Nice grounds and great spa/gym"

"Not a great hotel at all. There was a smell of weed as I walked to my room and there is a musty smell in the remaining areas of the hotel. It is on a services which has a good choice of food options. I paid for breakfast but did not have it as the cutlery was dirty and it didnt look the best - £12 is not value and you are better off going next door for food. The room was pretty run down and had holes in the wall from where an old tv was removed and a smaller one fitted, bathroom had some dirty tiles in it and the general condition was run down. No air con in the room and it was hot so slept with window open but in the peak of summer it would be horrible in there. The only positive I found was the bed was comfy and for a motorway services it was relatively quiet."

"The staff were not attentive at all, standing around not doing anything whilst we're waiting at the bar or restaurant. Even asking for help, they can't do it and need to get someone else for the most basic thing! The bathrooms smelt of mould, I've got photos to support and the towels smelt like bleach. The gym and the pool were nice, that was about it. Wouldn't stay again."

"Nice hotel, reception weren't particularly friendly. Glasses left on the table in the bar to hough the jazz was good. Breakfast and staff there were excellent. "

"Business facility's are great however I did not get time to use the pool"

"Good/would return"

"Everything was really ideal and convinient, really nice lounge and bar area too"

"Nice convenient location"

"The bathroom was lovely with a good shower. The room was clean but some of the furniture felt tired and dated. Paint chips and heat/water marks on surfaces. Overall, very happy, though."