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Crowne Plaza Chengdu Panda Garden, an IHG Hotel

5.0 star property
Luxury Chengdu hotel in Xindu with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Property amenity
Indoor pool, outdoor pool, pool loungers
Exterior
Exterior
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is AU$109
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining Areas)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Living Dining Areas)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Panda Theme)

Premium Room, 1 King Bed (Panda Theme)

Premium Room, 1 King Bed (Panda Theme)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Panda Theme)

Standard Room, 1 King Bed (Panda Theme)

Standard Room, 1 King Bed (Panda Theme)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Living Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, Multiple Beds (Living Dining)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

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The price is AU$191
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
Poly Park 198, 1980 S. Shu Long Blvd., Xindu District, Chengdu, Sichuan, 610503

What's nearby

  • Chengdu Research Base of Giant Panda Breeding - 5 min drive - 4.5 km
  • Taikoo Li Shopping Center - 16 min drive - 15.4 km
  • Chengdu IFS - 17 min drive - 18.1 km
  • Tianfu Square - 17 min drive - 18.8 km
  • Wide and Narrow Street - 18 min drive - 18.0 km

Getting around

  • Botanical Garden Station - 5 min drive
  • Chengdu East Railway Station - 26 min drive
  • Chengdu (CTU-Shuangliu Intl.) - 52 min drive

Restaurants

  • ‪金时代酒吧 - ‬4 min drive
  • ‪心源茶房 - ‬4 min drive
  • ‪何氏豆腐 - ‬7 min drive
  • ‪86°CTea - ‬18 min walk
  • ‪天福酒店 - ‬4 min drive

About this property

Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Luxury hotel located in Xindu
Consider a stay at Crowne Plaza Chengdu Panda Garden, an IHG Hotel and take advantage of a nightclub, a terrace and a coffee shop/cafe. Indulge in a body treatment, a facial and aromatherapy at Sense Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and a porter/bellboy
  • ATM/banking services, 8 meeting rooms and smoke-free property
Room features
All 345 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CNY 138 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe 198
  • Canal Luna

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,873 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Crowne Plaza
Chengdu Crowne Plaza Panda Garden
Chengdu Panda Garden
Crowne Plaza Chengdu Panda
Crowne Plaza Chengdu Panda Garden
Crowne Plaza Panda Garden
Crowne Plaza Panda Garden Chengdu
Crowne Plaza Panda Garden Hotel
Crowne Plaza Panda Garden Hotel Chengdu
Crowne Plaza Chengdu Panda Garden Hotel

Frequently asked questions

Does Crowne Plaza Chengdu Panda Garden, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Chengdu Panda Garden, an IHG Hotel on 28 Nov 2024 start from AU$108.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Chengdu Panda Garden, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Chengdu Panda Garden, an IHG Hotel located?

Located in Xindu, this luxury hotel is within 6 miles (10 km) of Sichuan Conservatory of Music, Mt. Fenghuang Park and Guihu Park. Southwest Petroleum University and Chengdu University of Technology are also within 9 miles (15 km).

Crowne Plaza Chengdu Panda Garden, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 142 reviews" "
Rating 8 - Good. 36 out of 142 reviews" "
Rating 6 - Okay. 13 out of 142 reviews" "
Rating 4 - Poor. 2 out of 142 reviews" "
Rating 2 - Terrible. 1 out of 142 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Xiao Fan provide a good service for us. Thanks
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel for the Pandas.
The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.
Stayed 1 night in Sep 2019

10/10 Excellent

Jana, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes! Stay here!!!
We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for pandas
Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.
Stayed 2 nights in May 2019

8/10 Good

Lou

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.
Stayed 3 nights in Mar 2019

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Pandas, far from the city center..
Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation. The breakfast had plenty of options, both Western and Chinese. The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.
Stayed 3 nights in Mar 2019

10/10 Excellent

IVY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Overall is good
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the staff was awesome. the location of the hotel is a bit far from the downtown core of the city. This made taxis kind of expensive
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was excellent customer service, rooms were awesome, people are the best
Stayed 2 nights in Jan 2019

10/10 Excellent

EDWARD, SAN FRANCISCO, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service wad great, with the exception of one induvial who did not like Americans. It was a long way away from the City Center, but quite. The way we like it. I would stay there again in a drop beat.
Stayed 7 nights in Nov 2018

10/10 Excellent

Sam, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay would definitely stay again. A but if a language barrier, but lovely staff
Stayed 2 nights in Nov 2018

6/10 Okay

Tom, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful room, nice pool and sauna/steam room, truly 5-star. It is shocking that a crooked bell boy running his own side businesses is tolerated in such a place. I ordered a taxi at least 20 minutes ahead. There was no taxi. After another 15 minutes a buddy of the bell boy arrived in his car trying to charge me 4 times the meter rate. The reception personnel didn't see a problem and didn't help. Disgusting.
Stayed 1 night in Oct 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with benefits.
Lovely hotel, good food, comfortable but two things are stand out - a) close to the Panda park with transport provided by the hotel and b) the local market - go across the major road and into a local market - good deals e.g. genuine Chinese tea set for £30 where could have paid hundreds elsewhere. Only found thanks to the position of the hotel which is great value with very helpful staff.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Would Happily Stay Again
Excellent hotel, clean and comfy. Spa was good. Has beautiful garden. Plenty of variety for breakfast. Restaurant food not the best however. Close to panda breeding centre.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, My only issue is with their travel desk. Need to be more informed
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Taleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

PEI-TSUNG

Liked: Cleanliness
Disliked: Staff & service, room comfort
Don't Book Unless Absolutely Have To...
I travel for work and always book for a King bed room. When I got to the hotel check-in at 11pm, I was given a two double-bed room. When inquiring for getting a King bed room, the staff said the only king bed available is an administrative suite which will cost me if I want it. Usually at other hotels I would have been upgraded to the King bed suite at no extra cost, since it's late and there is no point for the hotel to keep the room anyways. Even worse, when I refuse to pay to upgrade, the staff looked at me like I was a cheap-stick. They certainly do not wish to try satisfying customer, but only doing the most basics. When I check-out and asked for a taxi-cab to the subway station, they arranged a cab that intend to take me to the train station. I have never experienced such a chaos at a hotel anywhere. Certainly the worst hotel stay ever.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good for easy access to the Panda Base, but not ideal for repeated trips into the city.
Stayed 3 nights in Oct 2017