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Kempinski Hotel Chengdu

5.0 star property
Luxury hotel connected to the convention centre in Chengdu with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Chengdu

Bar (on property)
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Food court
Indoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Housekeeping
The price is AU$100
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room (Standard Room King)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

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The price is AU$178
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Ren Min Nan Road 42, Chengdu, Sichuan, 610041

What's nearby

  • Sichuan University - 4 min drive - 3.0 km
  • Tianfu Square - 6 min drive - 5.8 km
  • Chengdu IFS - 7 min drive - 6.8 km
  • Wuhou Temple - 7 min drive - 6.4 km
  • Taikoo Li Shopping Center - 7 min drive - 6.5 km

Getting around

  • South Railway Station - 6 min drive
  • Nijiaqiao Station - 11 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 17 min drive

Restaurants

  • ‪云门锦翠 - ‬12 min walk
  • ‪邱公馆咖啡烘焙屋 - ‬5 min walk
  • ‪飞酒吧 - ‬5 min walk
  • ‪快车道浪漫休闲吧 - ‬9 min walk
  • ‪翡翠丽都商务会所 - ‬13 min walk

About this property

Kempinski Hotel Chengdu

Luxury family-friendly hotel located in Wuhou
At Kempinski Hotel Chengdu, you can look forward to a nightclub, a terrace and shopping on-site. Treat yourself to a Thai massage, aromatherapy or a body treatment at Jivana Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; the property also has a garden, a hair salon and an arcade/games room. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, meeting rooms and wedding services
Room features
All 471 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • HDTVs with cable channels
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 118 for adults and CNY 78 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DR Restaurant & Bar
  • Harmony Chinese
  • Kempi Deli
  • Seasons Restaurant

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 8 March to 23 March:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Lunar New Year:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 360.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 118.00 for adults and from CNY 78 for children
  • Airport shuttle fee: CNY 200 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Hotel Kempinski
Chengdu Kempinski
Chengdu Kempinski Hotel
Hotel Kempinski Chengdu
Kempinski Chengdu
Kempinski Chengdu Hotel
Kempinski Hotel Chengdu
Kempinski Hotel Chengdu Hotel
Kempinski Hotel Chengdu Chengdu
Kempinski Hotel Chengdu Hotel Chengdu

Frequently asked questions

Does Kempinski Hotel Chengdu have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Kempinski Hotel Chengdu?

As of 29 Nov 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Chengdu on 22 Dec 2024 start from AU$100.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel Chengdu?

Self-parking is free at this property.

What time is check-in at Kempinski Hotel Chengdu?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kempinski Hotel Chengdu?

Checkout is at noon.

Does Kempinski Hotel Chengdu provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 200 per vehicle applies.

Where is Kempinski Hotel Chengdu located?

This family-friendly Chengdu hotel is located in the business district, within 1 mi (2 km) of Chengdu United States Consulate and Yulin Life Plaza. Sichuan University and Sichuan University are also within 2 miles (3 km). Nijiaqiao Station is 11 minutes by foot and Tongzilin Station is 16 minutes.

Kempinski Hotel Chengdu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 118 reviews" "
Rating 8 - Good. 45 out of 118 reviews" "
Rating 6 - Okay. 15 out of 118 reviews" "
Rating 4 - Poor. 4 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Sep 2024

8/10 Good

Wing Fai

Stayed 3 nights in Mar 2024

10/10 Excellent

Rares-Mihai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Wen, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, room was a little small. Overall its a great place to stay!
Stayed 1 night in Dec 2019

8/10 Good

John

Business traveller
Liked: Staff & service
Nice hotel but needs renovation - looking a bit tried
Stayed 1 night in Sep 2019

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and comfort
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Stayed 13 nights in May 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Chengdu
A good stay helpful staff . Good hotel although rooms slightly dark
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
nice hotel with full facilities.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Qihong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, poor service!
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Poh

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel too old
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Their service was great! They helped English-speakers with all their concerns!
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dispointed, dirty room/bad food/awful service
This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.

6/10 Okay

Jingjing

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Overnight stay while transiting through China
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near shopping area
This was a nice hotel to stay in. The room was comfy and the price was good. A couple of the employees spoke some English, but it was better than other places that I stayed at.
Stayed 1 night in Sep 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel one of the best I've stayed in China
Stayed 1 night in Jun 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service around
We will start going to Chengdu on a regular basis. After our stay this will be our home in Chengdu. One of the best hotels we have stayed in
Stayed 3 nights in Jun 2017

10/10 Excellent

ROBERT CV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star location. Great Staff. Comfortable bed.
Great Breakfast. Cordial staff. Very good location

8/10 Good

Leanne, Sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Good location to the pandas
Good hotel in a good location for going to see the pandas - only 30 minutes by car. Loved that the room has a Phillips docking station to charge your phone. The shower is fabulous with all the different jet sprays. Only negative is that the staff makes quite a lot of noise in the corridors when cleaning and chat loudly to each other very early in the mornings.