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Candlewood Suites Chesapeake, an IHG Hotel

2.5 star property
Chesapeake hotel in Western Branch North with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Chesapeake, an IHG Hotel

Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Kitchen
  • Air conditioning
  • Parking included
The price is AU$148
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 108 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 108 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
  • 108 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 195 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobil Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 108 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 108 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott Chesapeake Suffolk

Breakfast included
Parking included
Free WiFi
Air conditioning
8.0 out of 10, Very good, (552)
The price is AU$150
includes taxes & fees
26 Dec - 27 Dec
Fairfield Inn & Suites by Marriott Chesapeake Suffolk
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About the area

Map
4809 Market Pl, Chesapeake, VA, 23321

What's nearby

  • Chesapeake Square Mall - 3 min drive - 2.7 km
  • Bon Secours Health Center At Harbour View - 9 min drive - 9.9 km
  • Rivers Casino Portsmouth - 9 min drive - 11.6 km
  • Greenbrier Mall - 19 min drive - 24.9 km
  • Old Dominion University - 21 min drive - 23.6 km

Getting around

  • Norfolk Station - 16 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬2 min walk
  • ‪Big Woody's - Chesapeake Square - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Candlewood Suites Chesapeake, an IHG Hotel

Hotel located in Western Branch North
At Candlewood Suites Chesapeake, an IHG Hotel, you can look forward to laundry facilities, a 24-hour gym and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • 1 meeting room, a banquet hall and a front desk safe
  • A computer station, a 24-hour front desk and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All 102 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Kitchens, fridges and dishwashers

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Chesapeake
Candlewood Suites Hotel Chesapeake
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Candlewood Suites Chesapeake Hotel
Chesapeake Candlewood Suites

Frequently asked questions

Is Candlewood Suites Chesapeake, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Chesapeake, an IHG Hotel?

As of 29 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Chesapeake, an IHG Hotel on 22 Dec 2024 start from AU$148.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Chesapeake, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Chesapeake, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Chesapeake, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Candlewood Suites Chesapeake, an IHG Hotel located?

Located in Western Branch North, this hotel is 1.3 mi (2.1 km) from Western Branch Park Dog Park and 1.6 mi (2.6 km) from Chesapeake Square Mall. Great Dismal Swamp National Wildlife Refuge and Portsmouth City Park are also within 6 miles (10 km).

Candlewood Suites Chesapeake, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 448 reviews" "
Rating 8 - Good. 119 out of 448 reviews" "
Rating 6 - Okay. 62 out of 448 reviews" "
Rating 4 - Poor. 29 out of 448 reviews" "
Rating 2 - Terrible. 29 out of 448 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marion D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly and informative. the room was very clean and comfortable.
Stayed 3 nights in Oct 2024

6/10 Okay

Jeffrey

Business traveller
Was an alright stay nothing special.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mitchell

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't normally write bad reviews, but my experience at this candlewood suites location was so bad, I'd be remiss if I didn't. When I initially checked into my hotel room, the bedding was not changed from the previous people that stayed. There were dark brown stain lines on the pillows and sheets. We had to get someone to change the bedding. However, the staff failed to change the stained pillowcases. They proceeded to insist that they had in fact changed them, despite what we could clearly see with our eyes. Further, the room had a mildew smell and was dusty. The air quality was so bad that it inhibited my ability to breathe. I suffer from asthma and my breathing declined significantly to the point where my throat began to close. At 4:20am I notified the front desk of the poor air quality and that staying at the hotel for the remainder of my reservation would jeopardize my health. I had to get another hotel. For days I have been calling this location to speak with the manager. Leaving messages with the front desk people. I have provided the front desk with a statement of my stay. The manager has failed to return my calls. For anyone that has any kind of breathing related health issue, do not stay at this hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Hope

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I paid for my rooms in advanced and requested to have all of my parties together on the top floor. Upon checking in, I was instructed that we were on the first floor and my party was separated. I personally feel that even though my bill was paid in advanced as well as because I booked through a 3rd party, my guest and I were given the less appreciated rooms. Some of the appliances did not work, the covers had spills on them, and the cleaning was sub par. We felt like secondhand guest accepting the last resort rooms however, my payment was accepted expeditiously!
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At check in we confirmed we were getting a 2 full bed suite. We got a 1 bed suite. When I called the front desk, she apologized but didn't have a 2 bed suite available. I ended up sleeping on the sofa. The noise from the fridge went on and off all night (and day).
Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Travelled with family, Travelled with family and small children
Disliked: Amenities
We were booked this hotel for the suite with the bedroom as we were traveling with a 1 year old. We wanted to be able to put him in a separate room so he could go to bed before us. Unfortunately the room wasn't the cleanest and there were several little things about this room that were frustrating. The walls were extremely thin so while trying to put my baby down we could hear our family in the other room even though they were being quiet. The bedroom door didn't close all the way unless you slammed it, which I couldn't do after I finally got my baby down, so we had to leave it cracked which let light in the room. The closet in the bedroom did not close at all and had a hole in the door as of someone punched it. My baby got his fingers caught in the door while walking around since they wouldn't close all the way. It was nice to have the kitchen but the set up was strange with a pendant light hanging so far out you had to duck under it since it wasn't above the counter. The shower drain plug was not attached and went all the way down unless you took it all the way out, and the shower still backed up with it out. There were just so many little things that weren't a huge deal individually but overall just created an annoying experience, especially with a 1 year old. Positives: the bed was pretty comfortable and it had a fridge, microwave and dishwasher which was nice because we brought food. I did not take any of this up with the hotel as we arrived at 11pm and left at 8am.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
No hair dryer and low water pressure in sink
Stayed 1 night in Aug 2024

6/10 Okay

Earl

Liked: Cleanliness
No hot water for shower
I don't plan on staying here again. I hadn't played on staying this time. The last time I stayed was 2 years ago and it just wasn't up to my standards of quality. Then I saw the favorable reviews and thought I would give it another go. I think it would have been an ok stay except I didn't have hot water for the tub so I was not able to shower my two nights there. The water in the sink was hot. I reported the issue and it did not get repaired. So no, I would not be willing to go through that experience again. Also, too many people hang outside for my taste. 3 guys had grabbed some chairs and were sitting under a tree playing Mexican music out of a portable speaker.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, room comfort
GREAT CUSTOMER SERVICE!
The hotel itself is just OK, but the staff is outstanding! The hotel is a little worn, and not immaculate clean, but the parts the staff can control are great! For instance, there is a very dirty lounge chair in our room, but the bedding, shower, toilet, sink, etc. are very clean. The front desk staff were cheerful, welcoming, friendly and accomodating. The people pleasantly greet you in the hallways. If it's true that love covers a multitude of sin, then good service by hard workers can too. Thanks lovely staff!
Stayed 1 night in Aug 2024

10/10 Excellent

roger

Stayed 4 nights in Jul 2024

10/10 Excellent

Itzel

Stayed 6 nights in Jul 2024

6/10 Okay

Barry

Travelled with family
Liked: Room comfort
Disliked: Staff & service
It’s ok
Reserved a room with 2 beds. Upon arrival to our room, there was only 1 bed. We are 2, 60 year old men who were traveling together. We needed 2 beds. Went back to check in and was given key cards for another room. Key cards didn’t work. Back down to check in to get new keys. It wasn’t a good start. On the morning of my 2nd night, I was informed that housekeeping only comes in every 7 days. Back down to the front desk to get a bath towel. No breakfast was inconvenient and unusual in 2024. My daughter lives in this area and it’s a 7 hour drive for me. I will not be staying at this property again. It’s ok, but it’s just ok.
Stayed 2 nights in Jul 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackie, Itasca

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed
Stayed 4 nights in Jul 2024

10/10 Excellent

Jerel

Stayed 1 night in Jul 2024

2/10 Terrible

Naciah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel Experience
Staff was rude and gave room away before I arrived amd left my family without. Had to find another place to stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Hillery

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Be aware that this property is extended stay and at the time of our stay there were a lot of construction crew staying there. We did not have any disturbance or anything happen but I think women travelers who might be uncomfortable should know this. The room was spacious but needed a little extra cleaning. Front desk staff were super nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Stayed 4 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place lovely people.
Stayed 1 night in Jul 2024

10/10 Excellent

Herbert

Stayed 1 night in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff. The room and hallways smell like cigarettes and badly need updating/renovation.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for a chain hotel!
Absolutely amazing. For a chain hotel, I thought there’d be issues here and there, but it was really good! Beds were comfy, toiletries were perfect PLUS moisturizer for my skin? *chefs kiss*. Lady at the desk was friendly and conversational! Would definitely recommend this place again.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Room was great and area was beautiful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Uliseo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024