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Base Serviced Apartments - City Road

3.0 star property
Escape to a city center haven where convenience meets comfort.

Photo gallery for Base Serviced Apartments - City Road

Standard Double Room, Ensuite (Small)
Apartment, 2 Bedrooms | Bathroom
Egyptian cotton sheets, iron/ironing board, free WiFi
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
The current price is AU$89
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LCD TV
2 bedrooms
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

Highlights

Heating
LCD TV
Egyptian cotton bed sheets
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Interior

Apartment, 1 Bedroom

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LCD TV
Sofa bed
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
  • Sleeps 4
  • 1 Double Bed

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The price is AU$110
includes taxes & fees
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About the area

Map
19-21 City Road, Chester, England, CH1 3AE

What's nearby

  • Chester Cathedral - 10 min walk
  • Chester City Walls - 12 min walk
  • Chester Racecourse - 17 min walk
  • University of Chester - 17 min walk
  • Chester Zoo - 6 min drive

Getting around

  • Chester Station - 5 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • ‪The Square Bottle (Wetherspoon) - ‬4 min walk
  • ‪Town Crier - ‬4 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Old Harkers Arms - ‬1 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Base Serviced Apartments - City Road

Hotel near Chester City Walls
Located close to Chester Racecourse, Base Serviced Apartments - City Road has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in and smoke-free property
Room features
All guest rooms at Base Serviced Apartments - City Road have amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Coffee/tea makers, heating and weekly housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 250 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Deposits vary depending on the size of the group and time of the week the booking is made for.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 25 years old are not permitted at this adults-only property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Frequently asked questions

Is Base Serviced Apartments - City Road pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Base Serviced Apartments - City Road?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Base Serviced Apartments - City Road on 23 Feb 2025 start from AU$89.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Base Serviced Apartments - City Road?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Base Serviced Apartments - City Road?

Checkout is at 10:00 AM. Late checkout is available for GBP 10.

Where is Base Serviced Apartments - City Road located?

Located in the heart of Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Chester Zoo is 2.9 mi (4.7 km) away. Chester Station is only a 5-minute walk.

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Base Serviced Apartments - City Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 234 reviews
Rating 8 - Good. 82 out of 234 reviews
Rating 6 - Okay. 31 out of 234 reviews
Rating 4 - Poor. 17 out of 234 reviews
Rating 2 - Terrible. 18 out of 234 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Charleston

Liked: Staff & service
Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Justine

Great little room
We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Very clean. Small. Corridors stinking of weed
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Good location
Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Lovely little place, easy to use and located two mins from train station, supermarkets and restaurants
Stayed 2 nights in Jun 2023

10/10 Excellent

Paris

The bedroom was so lovely and cosy after a cold winter's evening. The kitchen area was spacious. Nice clean modern bathroom. I'd definitely stay here again. Great value for money.

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024

6/10 Okay

Adam

Nice place. Great location
Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023

8/10 Good

David

Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .
Stayed 1 night in Jul 2023

8/10 Good

Karen

Apartment is clean and modern good location too. We had a lovely time only thing what I wasn't keen on was not having a window in the bedroom it was abit stuffy .we would stay again it was good to have our own apartment
Stayed 3 nights in Jul 2023

10/10 Excellent

Adam

Good, clean, did everything promised
Stayed 1 night in Sep 2023

10/10 Excellent

L

Great value for money
Good communication from the hotel before my visit. My double room was small but big enough for my needs. I found it remarkable value for money considering how close it is to Chester city centre. Will gladly use again.
Stayed 1 night in Sep 2022

8/10 Good

Tracey

Nice clean room. Excellent shower. Close to town centre. Duvet and pillows could do with replacing as very lumpy and duvet was too small.
Stayed 3 nights in Apr 2023

6/10 Okay

David

Liked: Amenities, property conditions & facilities
Nice apartment, could do with little tlc and bit cleaner.
Stayed 1 night in Aug 2022

10/10 Excellent

CHEUK KEE

All Self Services Hotel
All Good 1. Location: Clocse to the Train Station, 5mins walking 2. 10mins to the City Centre 3. Self Check-in and out, but easy 4. No storage luggage services for the customer
Stayed 1 night in Jul 2023

6/10 Okay

Tracy

Only one fan worked so the apartment was uncomfortably hot.
Stayed 2 nights in Aug 2023

2/10 Terrible

Terje

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended!
The following facts made our stay May 17-18, 2024 miserable: - dirty and smelly carpeted entrance area and staircase - clearly the previous tennant had been smoking based on the strong smell in the apartment, burn marks in the toilet and cigarette butts in the window sill - fridge not working and door damaged - improper ventilation of the appartment (we needed to keep windows open to the noisy street to keep temperature down) - when opening the appartement door the door closer fell off. Clearly, this had happened before since a piece of the door was missing and the device was fixed with 3 screews only - the sofa was very worn down and very uncomfortable to sit in
Stayed 2 nights in May 2024

2/10 Terrible

William

Liked: Room comfort
Disliked: Staff & service
Not recommended for the price
This property needs to be precise on their ads as the room is very tiny like a box . The bed is comfy but you can only stand up the space is very limited . The worst is the shower is broken too hot you can not adjust it as its not working .it was room no. 6 . Its boiling and my hand accidentaly hit the metal pipe and burnt.😭 very dangerous !
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Pay an extra £100 and stay at 5* hotel with breaky
We stayed in the room with on suite not the apartments. It was tiny, the shower cubical was in the bedroom with a toilet walled off in the corner. The bed was pushed up against the wall which meant climbing over my partner to get out. Not enough room to swing a cat (not that I would) we booked for 3 nights but left after 1 . Window open for airflow but then you had the noise from the hand dryer in the pub downstairs. Location was good. Clean and tidy. Double bed was ok. Easy to pick up keys. Code for lock box was sent on day of arrival.
Stayed 3 nights in Jun 2023

6/10 Okay

Simon

Liked: Staff & service, amenities
Overall I was disappointed with Base Serviced Apartments. Location was great but after that I would rate everything else, apart from cleanliness, as below average and expectations. Access was tricky; there is no proper handle, on the outer door, and the drop box system was trickier than others I have encountered. The heating did not work. The room, itself, was tiny with old fashioned windows so allowing noise 8n and heat out. All in all I would not recommend. The stairs were very steep.
Stayed 1 night in Nov 2023

6/10 Okay

Mark

The fire alarm panel was lit up like a Christmas tree with various faults showing.Informed the cleaner but 24 hours later still in fault, staying on the top floor very anxious due to this.You would expect an issue like this which is a major health and safety issue to be dealt with immediately.
Stayed 2 nights in Jul 2023

4/10 Poor

Joy

Liked: Property conditions & facilities, room comfort
Would not recommend
Unfortunately our overall 2 night stay at the Base Serviced Appartmemts City Road in Chester was very disappointing.Some of the communal areas were looking very dated and in need of an upgrade.Also really disappointed with the room we were allocated.In general a very poor standard.Think room 6 was supposed to be a small double room.It turned out to be tiny bedroom and bathroom.Would we stay here again.Absolutley not.would we recommend to any family or friends.Absolutely not.It is definitely not worth the prices that they are charging per night.Do not waste your money staying here.Wish we had read more reviews about this accommodation before booking.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Not a good experience
The room was quite noisy. I kept hearing what sounded like a bathroom hand dryer going on and off until midnight. Presumably this was from the pub next door. The fire alarm was triggered twice without apparent cause and with no one available to explain what was going on. Once was at 6am and the second at 1am. During my stay my eyes became sore and watery. I think that this had something to do with the cleanliness of the bed sheets, as after a night back at home they seem to be getting better. At the end of my stay i did not feel at all rested.
Stayed 3 nights in May 2023

6/10 Okay

Georgia

The room was very small as expected, unfortunately it was around 22 degrees the day that we stayed and the room was really hot. Luckily they provided a fan, but it didn’t really work that well. Same with the TV that’s fitted, didn’t have any signal whatsoever. Checkout was at 10am which wasn’t stated so if you’re a night owl I wouldn’t recommend staying here. You can stay for another hour for an extra £10. But in comparison, the price for this property you could also stay in the Travelodge nearby and have comfortable aircon, a bigger room and you can checkout midday. This was far cleaner than their rooms and a more comfortable bed but the cons tend to our way the pro’s.
Stayed 1 night in Aug 2022