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Hotel Casa Blanca

2.5 star property
Hotel with a 24-hour business centre, steps from Palacio Municipal De Othon P. Blanco

Photo gallery for Hotel Casa Blanca

Front of property - evening/night
Lobby sitting area
Check-in/check-out kiosk
Front of property - evening/night
Deluxe Double Room, 2 Queen Beds, Garden View
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Egyptian cotton bed sheets
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000

What's nearby

  • Palacio Municipal De Othon P. Blanco - 1 min walk - 0.0 km
  • Chetumal Ferry Terminal - 9 min walk - 0.8 km
  • Explanada de la Bandera - 9 min walk - 0.8 km
  • Palacio de Gobierno - 9 min walk - 0.8 km
  • Museum of Maya Culture - 19 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3 min drive

Restaurants

  • ‪Almina - ‬7 min walk
  • ‪Marisqueria el Taco Loco - ‬5 min walk
  • ‪El Portón - ‬8 min walk
  • ‪Vips - ‬9 min walk
  • ‪Los Comales - ‬5 min walk

About this property

Hotel Casa Blanca

Hotel near Chetumal Ferry Terminal
Located close to Palacio Municipal De Othon P. Blanco and Explanada de la Bandera, Hotel Casa Blanca provides a garden, car hire on-site and a 24-hour business centre. Guests can connect to free in-room WiFi.
Other perks include:
  • Airport drop-off service (surcharge), express check-out and express check-in
  • Multilingual staff, 1 meeting room and a water dispenser
  • A banquet hall, coworking spaces and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 81 individually decorated rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch Smart TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Spanish

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The price is AU$134
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:30 PM at scheduled times and on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink (80 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Property Registration Number STC011218KR4

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal

Frequently asked questions

Is Hotel Casa Blanca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Casa Blanca?

Extended parking is available for MXN 150 per day. Limited spots are available.

What time is check-in at Hotel Casa Blanca?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Blanca?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Casa Blanca provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7:00 AM-4:30 PM on request. A fee of MXN 150 per room applies.

Where is Hotel Casa Blanca located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Palacio Municipal De Othon P. Blanco and Explanada de la Bandera. Chetumal Ferry Terminal and Museo de la Ciudad are also within 15 minutes.

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Hotel Casa Blanca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 822 reviews
Rating 8 - Good. 329 out of 822 reviews
Rating 6 - Okay. 69 out of 822 reviews
Rating 4 - Poor. 19 out of 822 reviews
Rating 2 - Terrible. 19 out of 822 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathaniel

Liked: Cleanliness, property conditions & facilities
Very clean and well maintained property.
Stayed 10 nights in May 2025

8/10 Good

Egbert

Liked: Cleanliness, property conditions & facilities
This property is clean and centrally located. This is my go to for all my visits
Stayed 1 night in Jun 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and well taken care of.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Great place, excellent value, comfortable beds, good AC, close to Malecón, Luggage storage,
Stayed 1 night in Jan 2025

8/10 Good

Ofel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I did not like, everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Blanca never disappoints. It's safe, clean, comfortable, and convenient for a night's stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2025

4/10 Poor

Yamani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom lock was loose and wash hand area was dirt. It had something that looked like vomit
Stayed 1 night in Apr 2025

8/10 Good

Egbert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Convenient, Comfortable and welcoming staff.
Stayed 1 night in Nov 2024

6/10 Okay

Della

Liked: Cleanliness
We had a 2 night stay at this property. Our room was clean and the bed was comfortable. There is an elevator and free parking on the property. It would have been nice to either have a mini fridge in the room or an ice machine in the facility. There are some restaurants within a 5-10 minute walk and it is about a 15 minute walk to the Mercado and museum. The malecón is a walkable distance as well. We would stay at this hotel if we were to visit Chetumal again.
Stayed 2 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good short stay

Nice little short stay hotel. Good location from Airport, Ferry. Clean rooms and friendly staff. Things I didn’t like were no ice provided, Beds had a bottom sheet but no top sheet? You just had the comforter on top?? A little uncomfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Nailea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The receptionist was very helpful and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably priced, pleasant staff.
Stayed 1 night in May 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Blanca is a comfortable, inexpensive and quiet hotel.
Stayed 1 night in Mar 2024

8/10 Good

Donneil

Liked: Staff & service
Okay hotel for a night stay
Stayed 1 night in May 2024

8/10 Good

karina

Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely kind and helpful. Rooms are cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and great service
Stayed 1 night in Nov 2023

10/10 Excellent

jeffrey Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff , Hotel and experience Thank you
Stayed 10 nights in May 2023

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, and price was reasonable. Hotel staff was very professional.
Stayed 1 night in Aug 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well maintain. Our room was huge, excellent air conditioning. Great bed. Great shower. Clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Blanca had very helpful staff and basic but very clean and comfortable rooms. Easily walkable to the ferry port and boardwalk. Would recommend to anyone needing a stay in Chetumal!
Stayed 1 night in Dec 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.hotel For rest. It includes allá You need including coffee free at Main entrance.
Stayed 1 night in Aug 2023

8/10 Good

Adrián Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good
Stayed 2 nights in Aug 2024