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"The staff are friendly and very accommodating "

"Great view and location "

"Very charming with beautiful rural views. "

"체크인시 문제가 조금 있었지만 친절한 직원 덕분에 그래도 잘 넘어갔어요 문제있을 때 빠르게 대응해줘서 좋았습니다 Nguyen van anh 직원분이 영어도 잘 통하고 특히 친절했어요"

"Our experience was truly exceptional. The location was ideal, and the staff provided outstanding customer service. We will definitely be returning in the future."

"The staff were very courteous and accommodating."

"Phuong Nam Hotel has a great location — it’s very convenient and within walking distance to shops, restaurants, and several Sapa attractions. The staff were friendly and check-in was smooth. However, the room itself could use some updating. The furniture and facilities feel a bit worn out, and a refresh would definitely make the stay more comfortable. Overall, it’s a decent place if you’re mainly looking for a good location and basic accommodation."

"Great view and location "

"I love our room with Mountains and funicular view! "

"Excellent stay, great views, very relaxing"

"Brand new...great view...excellent linens and mattress."

"Amazing views of the mountains, a shuttle to the city center for convenience, and very courteous, helpful staff who make your stay pleasant."

"The staff are friendly and helpful "

"The hotel is very nice and clean. The people working there are awesome. Stay here if you want a great place in the old quarter. "