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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness centre, steps from Michigan Avenue

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from property
Room, 1 King Bed, City View | View from room
Property entrance
CitizenM Chicago Downtown offers the perfect blend of modern comfort and urban excitement near Michigan Avenue. Start your day with a delicious meal at CanteenM, then work out in the gym or explore Millennium Park on foot. With free in-room WiFi, a 24-hour business center, and helpful staff nearby guests can stay connected and focused.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi
The current price is AU$187
includes taxes & fees
9 Feb - 10 Feb

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, (1603)
The price is AU$239
includes taxes & fees
17 Feb - 18 Feb
L7 Chicago by LOTTE
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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Coworking spaces, a banquet hall and 3 meeting rooms
  • Smoke-free property, a 24-hour front desk and coffee/tea in reception
  • Guest reviews give top marks for the overall value, central location and helpful staff
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 9 Feb 2025 start from AU$187.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1969 out of 2650 reviews
Rating 8 - Good. 446 out of 2650 reviews
Rating 6 - Okay. 123 out of 2650 reviews
Rating 4 - Poor. 54 out of 2650 reviews
Rating 2 - Terrible. 58 out of 2650 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roberto

Stayed 1 night in Jan 2025

8/10 Good

Tina, Feltham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great location, easy access to both places to eat as well as shops. Walked to all the activities I had booked like the boat tour.
Stayed 2 nights in Feb 2025

10/10 Excellent

Beckham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa, Queens Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Valeri

Liked: Property conditions & facilities
Quiet clean good service
Stayed 3 nights in Feb 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2025

8/10 Good

Alcene

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice just didn’t like how the terrace was not open
Stayed 7 nights in Jan 2025

10/10 Excellent

Anubis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in Jan 2025

8/10 Good

Patty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eclectic, artsy and beautiful hotel with a great price. The location is perfect. Room is tiny but well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Trisha Alainne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in downtown chicago! it was close to all the good spot.
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The citizen M chicago has a very strong aesthetic making the the entire hotel itself feel like an attraction. The rooms have many cool features (lighting, automatic blinds, connected tv) utilizing tech all controlled by an iPad in the room which really made the experience feel modern. The lobby staff were also very friendly and inviting.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will dfinantly be staying here again. The staff was amazing and freindly. Awesome food and the bar was amazing. The room was amazing and the set up was super cool.
Stayed 4 nights in Jan 2025

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amarys

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Thunny

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2025

8/10 Good

Kristen, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Annaice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

Halley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay ever!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kashmere

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was made getting to many downtown locations very easy. Didn't love the transparent shower wall.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone were great!
Stayed 1 night in Jan 2025

10/10 Excellent

Selena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and the front desk allowed us to check in a little early. Full bar with food. The decorations and ambiance was very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the room is quite small. The lotion in the room seems to have been there for a long time. I pumped out a little, and it has already separated into oil and water—it's quite alarming.
Stayed 1 night in Jan 2025