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MainStay Suites Chicago Hillside

2.5 star property
Hotel in Hillside with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Hillside

Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
The price is AU$108
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area
Best Western Plus Chicago Hillside
Pet-friendly
Parking included
Free WiFi
Restaurant
7.4 out of 10, Good, (1004)
The price is AU$149
includes taxes & fees
8 Dec - 9 Dec
Best Western Plus Chicago Hillside
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About the area

Map
4575 Frontage Rd, Hillside, IL, 60162

What's nearby

  • Elmhurst Hospital - Main Campus - 6 min drive - 4.9 km
  • Drury Lane Theater - 8 min drive - 7.1 km
  • Oakbrook Center Mall - 8 min drive - 7.2 km
  • Brookfield Zoo - 8 min drive - 7.9 km
  • Donald E. Stephens Convention Center - 15 min drive - 17.2 km

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Ariston Restaurant - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

MainStay Suites Chicago Hillside

Property highlights
MainStay Suites Chicago Hillside provides laundry facilities and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Smoke-free property, a front desk safe and a lift
  • A vending machine
  • Guest reviews say good things about the helpful staff
Room features
All 122 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, kitchenettes and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Frequently asked questions

Is MainStay Suites Chicago Hillside pet-friendly?

Yes, MainStay Suites Chicago Hillside allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites Chicago Hillside?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Hillside on 27 Nov 2024 start from AU$108.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Chicago Hillside?

Self-parking is free at this property.

What time is check-in at MainStay Suites Chicago Hillside?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at MainStay Suites Chicago Hillside?

Checkout is at 11 AM.

Where is MainStay Suites Chicago Hillside located?

Situated in Hillside, this hotel is 3 mi (4.8 km) from Elmhurst Hospital - Main Campus and within 6 miles (10 km) of Hines Veterans Administration Hospital and Midwest Conference Center. Kindred Hospital Chicago Northlake and Elmhurst College are also within 6 miles (10 km).

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 239 out of 1004 reviews" "
Rating 8 - Good. 227 out of 1004 reviews" "
Rating 6 - Okay. 204 out of 1004 reviews" "
Rating 4 - Poor. 116 out of 1004 reviews" "
Rating 2 - Terrible. 218 out of 1004 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Tiyonna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty computer chair was at the desk in my room.
Stayed 2 nights in Nov 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lucas

Travelled with family and small children
Liked: Cleanliness, staff & service
Spacious room with complete kitchen.
Stayed 4 nights in Oct 2024

2/10 Terrible

Emil

Stayed 1 night in Oct 2024

6/10 Okay

Arnaldo

Liked: Staff & service
.
Stayed 1 night in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Pamela

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The service was poor. No daily cleaning service.The rooms were non-smoking but the rooms smelled of smoke.There was a cigarette butt left in the sink.The sheets were not tightly fitted to bed but the bed was clean.The smoke detector had a towel stuffed in it. I can say the refrigerator was the cleanest of all. This hotel will not be my choice when returning to Chicago.
Stayed 2 nights in Oct 2024

6/10 Okay

Raymon

Disliked: Cleanliness, property conditions & facilities
The internet worked very well but a car was stripped in the parking lot all tires were gone ; the refrigerator in room did not work and was very noisy you heard the fan on it was hitting something all night
Stayed 9 nights in Sep 2024

4/10 Poor

Kayla

Travelled with family and small children
Disliked: Staff & service, amenities
Prices are a bit high for a weekly rate it’s crazy how they charge more than a mortgage! A month
Stayed 1 night in Sep 2024

2/10 Terrible

shana

Travelled with family
This hotel looked like something out of a scary movie , definitely not like the pictures. I was scared to even hit the light switch let alone lay my head there. I was charged by the hotel even though the Expedia listing said pay at check in. Then it took days to get my refund because I had to call corporate considering nobody answer the hotel phone and when they do the general manager is never available. Mind you I looked at 3 different rooms before I decided to leave and go somewhere else because I was so tired that I really wanted one of them to be in good enough condition to lay my body on their beds. Worst hotel I have ever seen in my life.
Stayed 1 night in Sep 2024

10/10 Excellent

María

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Jeramie

Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities although seems a little run down. A lot of noise and constant smell of weed. Alright for one night and you get what you get for the price
Stayed 1 night in Jun 2024

2/10 Terrible

Fredrick

Stayed 5 nights in Aug 2024

2/10 Terrible

Jared

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was trash other than him not telling me I could do a cash deposit the elevator stopped working and the room was dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Bedding did not look fresh, wrinkled and worn looking..I should have requested new bedding....Hard floors with no rugs were uncomfortable...Air/heater was loud and squealing....no chairs were in the room but request was honored and 2 brought up 2 days later.....Tv'a position on low table made watching in bed Uncomfortable and strained,Raise your tv or put on wall.
Stayed 3 nights in Aug 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Stayed 3 nights in Aug 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Not clean at all, was a non smoking hotel but smelled like cigarettes in the hallways and in the king suite I got, the room was spacious but very outdated and dirty, the hallway to my room was dark and felt sketchy walking to my room, all in all I guess 380$ for the weekend wasn’t so bad, just don’t expect something luxurious, hotel needs a massive renovation.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicholas

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, terrible neighborhood, overcharged for king room and given full bed room
Stayed 1 night in Aug 2024

2/10 Terrible

Brayan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place had bedbugs. I got bit pretty bad and multiple people were complaining about the same issue. They wouldn’t do anything about it or give anyone a refund. Wouldn’t recommend staying here.
Stayed 2 nights in Aug 2024