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Aparthotel

Level Chicago – Old Town

4.0 star property
Family-friendly aparthotel with 24-hour health club and sauna

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Photo gallery for Level Chicago – Old Town

Front of property - evening/night
Property video
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Deluxe Room, 1 Single Bed, City View | Living area
Lobby
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Dryer
  • Washer

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Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Washer/dryer
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Washer/dryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 789 sq m
  • City view
  • Sleeps 8
  • 4 King Beds

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 83 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 146 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen

Deluxe Room, 1 Queen Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area

Executive Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room

Deluxe Room, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 100 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area

Deluxe Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
  • 77 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

Located in Downtown Chicago, a neighbourhood in Chicago, Level Chicago – Old Town is near a train station and near the beach. Michigan Avenue and Navy Pier are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Looking to enjoy an event or a match? See what's going on at United Center or Wrigley Field.
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Map
1140 North Wells Street, Chicago, IL, 60610

What's nearby

  • Michigan Avenue - 11 min walk - 1.0 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Millennium Park - 3 min drive - 2.5 km
  • Navy Pier - 5 min drive - 3.6 km
  • Wrigley Field - 6 min drive - 6.3 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪BULSHO restaurant - ‬5 min walk
  • ‪Happy Camper Pizza - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taco Bell Cantina - ‬4 min walk
  • ‪Declan's Irish Pub - ‬3 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with 24-hour health club and sauna
A 24-hour health club, a sauna and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and a safe. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 22.32 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Does Level Chicago – Old Town have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Level Chicago – Old Town pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Level Chicago – Old Town?

Self-parking is available for USD 68.30 per night.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Level Chicago – Old Town?

Checkout is at 11:00 AM.

Where is Level Chicago – Old Town located?

This family-friendly Chicago aparthotel is located near the beach, within a 15-minute walk of Lake Michigan and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 2 mi (3 km). Clark-Division Station is only a 4-minute walk and Chicago Station (Brown Line) is 11 minutes.

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Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 337 reviews
Rating 8 - Good. 38 out of 337 reviews
Rating 6 - Okay. 24 out of 337 reviews
Rating 4 - Poor. 19 out of 337 reviews
Rating 2 - Terrible. 12 out of 337 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anahi

Liked: Cleanliness, amenities, property conditions & facilities, communication
A lot of good food options walkable distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimesha

Liked: Cleanliness, property conditions & facilities, communication
Finding a park is hard and the process of getting a room is very tedious but still very beautiful I’ve been twice
Stayed 1 night in Feb 2025

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice
Stayed 8 nights in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
was very nice, lots of amenities, and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Dominic

Liked: Cleanliness, amenities, property conditions & facilities, communication
Aparthotel. Like renting a condo downtown. Perfect for longer stays.
Stayed 1 night in Jun 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views and comfortable rooms. Amenities were excellent.
Stayed 3 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice rooms and amenities, we would stay here again. This was a nice place! We love the location and the fact it was dog friendly. Lots to do for eats/drinks in walking distance and they have a lovely dog area adjacent to the pool on the 8th floor. Nice not to have to go down to the street for potty breaks. Taking off a star for the simple fact that they only have feather pillows (so I had to buy my own hypoallergenic one) and their parking lot was full so we had to park a few blocks away.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful location. It wasn't a type of stay that I am familiar with, in that, there isn't really a lot of people to reach out to ask for assistance. But, all in all, I would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
I had no idea how nice this property would be! I had a full one-bedroom apartment and amazing view and amenities. 10/10, would stay again!
Stayed 3 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, communication
Always a great experience
Stayed 1 night in May 2025

10/10 Excellent

Cocoa

Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Just as advertised on the site. The staff were awesome especially Doty.
Stayed 4 nights in May 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was really nice overall! Would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe, beautiful suite that includes full kitchen, staff was very kind
Stayed 3 nights in Apr 2025

8/10 Good

Teaonna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The bar & pool table was really nice the room was comfy wish it had a lil more space! Overall great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view, with apartment like feel to the property, safe and secure, walking distance to many resturants, stores and activities.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is absolutely stunning!
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk was very friendly and helpful. We had a corner unit and the view was great. The unit was very comfortable and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication

Love aparthotels! Will return to Level!

Fantastic! Only issue was the staff’s lack of clarity on the hot tub.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay ! Love this property every time I’m in Chicago.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, clean rooms! Large windows make for a fabulous view!
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonyia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Quincy

Liked: Cleanliness, room comfort, communication

The sophistication & Ambiance of Level

The Place was Great, Clean, inviting, Hip, Comfortable and relaxing. Will definitely be back and would highly recommend a stay here
Stayed 1 night in Feb 2025

6/10 Okay

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the hotel room's kitchen and it is very nice, however VERY small. The pool/amenities are also very nice. One major challenge was there was a last minute change to the location of our reservation from old town to fulton market. They did communicate the change and provided a discount, however, this occurred the day before our trip. The check-in process was also very disorganized and confusing. Information easily accessible in the reservation was not used, requiring extra check-in time. They told us a crib was available, and later found only a pack and play. I requested bedding for the pull out 4 times before someone brought them. Overall, management needs to improve their operations.
Stayed 3 nights in Jul 2025

10/10 Excellent

Florabelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Social rooms and gym modern and spacious.
Stayed 2 nights in Mar 2025