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MainStay Suites Chicago Schaumburg

2.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Full-sized fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed | View from room
Interior
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry
The price is AU$105
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Extended Stay America Suites Chicago Schaumburg Conv Center

Breakfast included
Pet-friendly
Parking included
Free WiFi
6.0 out of 10, 1,004 reviews
The price is AU$100
includes taxes & fees
9 Feb - 10 Feb
Extended Stay America Suites Chicago Schaumburg Conv Center
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About the area

Map
1200 Bank Drive, Schaumburg, IL, 60173

What's nearby

  • Woodfield Mall - 16 min walk
  • LEGOLAND® Discovery Center - 3 min drive
  • Schaumburg Convention Center - 4 min drive
  • Schaumburg Medieval Times - 5 min drive
  • Topgolf - 6 min drive

Getting around

  • Roselle Medinah Station - 7 min drive
  • Chicago O'Hare International Airport (ORD) - 18 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪Cinnabon - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

MainStay Suites Chicago Schaumburg

Hotel near Woodfield Mall
Take advantage of dry cleaning/laundry services, a 24-hour gym and a 24-hour business centre at MainStay Suites Chicago Schaumburg. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A lift, smoke-free property and a front desk safe
  • Barbecues, a TV in reception and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Kitchenettes, full-sized fridge/freezers and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Frequently asked questions

Is MainStay Suites Chicago Schaumburg pet-friendly?

Yes, MainStay Suites Chicago Schaumburg allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 10 per pet, per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites Chicago Schaumburg?

As of 27 Jan 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Schaumburg on 2 Feb 2025 start from AU$104.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Chicago Schaumburg?

Self-parking is free at this property.

What time is check-in at MainStay Suites Chicago Schaumburg?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Chicago Schaumburg?

Checkout is at noon.

Where is MainStay Suites Chicago Schaumburg located?

Situated in the entertainment district, this hotel is within 1 mile (2 km) of Woodfield Mall, AMC Streets Of Woodfield 20 and Spring Valley. FireZone and Ned Brown Forest Preserve are also within 1 mile (2 km).

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1002 reviews" "
Rating 8 - Good. 334 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 101 out of 1002 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Stains all over the bed, stains on the walls. Mold growing in the bathroom. Dirty mattress. Wobbly furniture. Dried stains on chairs. Holes in mattress. The hotel is non smoking but the hallways smell like cigarettes. I asked for more blankets and towels and was told they don't have extra blankets and I have to give back the dirty towels before getting more. Without notice, housekeeping comes up and gives us a blood stained and worn out blanket and stained towels. Absolutely disgusting.
Stayed 1 night in Jan 2025

6/10 Okay

Cherie, Burnham

Stayed 2 nights in Dec 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price. No garbage room on 1st floor. Washers don't directly accept credit card. You need 9 quarters or download the app. No coin machine. Front desk staff hide in the back. Couldn't hear me but came out when phone rang?
Stayed 7 nights in Dec 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was one of the worst i stayed at. It needs to be shut down. They didnt - dirty and sticky floors, dirty walls, dirty coach - things were broken: heater, window screen, - walls had stains. - I got sick becuase the sheets were dirty and caught a cold and must not have been replaced. - horrible smell as you entered the room. There was no breakfast as it claimed. Coffee that tasted like tar frankly. And the staff made me sign a document saying at anypoint they are authorized to just barge right in! The worst
Stayed 9 nights in Nov 2024

4/10 Poor

Gazi Mahfujul

Travelled with family
There Mattress is very low quality for a hotel. Heating system is also very old. It makes lots of sound. So if you are not a deep sleeper, don't go there.
Stayed 1 night in Nov 2024

10/10 Excellent

Layla

Stayed 1 night in Sep 2024

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were flies in my room on the first night and I had to change rooms for the next six nights. They didn’t even offer to comp me the first night!
Stayed 7 nights in Oct 2024

4/10 Poor

Damon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smell is horrendous
Stayed 2 nights in Oct 2024

10/10 Excellent

Gage

Stayed 7 nights in Sep 2024

2/10 Terrible

Demera

Stayed 2 nights in Aug 2024

6/10 Okay

Ryan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Maria B

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property dirty. Staff very nice. Room not very clean.
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ko’Terrica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Pauline

Travelled with partner
Liked: Cleanliness
The hotel had a dingy smell, they promised coffee in the morning but it was ice cold
Stayed 2 nights in Oct 2024

4/10 Poor

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty run down and dirty.
This place left much to be desired. The only bonus was that it was in a convenient location, and the gentleman working the front desk was nice. Upon arriving, the first room we were in smelled of smoke so bad that it made me sick. I am generally not picky, but it was bad. All of the lights were on in the room, the couch cushions were disgusting, and the table and counters were very dirty. We requested a less-smoky room and the front desk worker was very helpful to move us. The next room - smelled horribly of air freshener, likely trying to cover up the smell of smoked. It was a bit cleaner, but this sofa was kinda stained as well, and overall the room was kinda gross. The sink was clogged with standing water and the garbage disposal didn’t work. The TV was small, I’m guessing 32 inches. There were spots on the ceiling where it looked like the popcorn ceiling was coming apart and it was simply taped over with clear mailing tape. The shower has hardly and pressure and overall the room was just kinda gross. My son slept on the pull out sofa bed and the mattress was maybe 4 inches thick and he said you could feel all of the springs from the frame to poking through and it was very uncomfortable. The WiFi signal was also very weak and the walls VERY thin. All in all, we wouldn’t stay here again. It didn’t feel unsafe, so I guess that’s good. It was the lesser expensive option of nearby hotels, but I don’t think the savings made it worth it.
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Laurie A.

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Pleasant but Needs to be Refreshed
We needed a suite hotel to accommodate our family of three adults in suburban Chicago for a visit with family and a celebratation of our daughter's birthday. Main Stay Suites in Schaumburg seemed the perfect for our mini-vacation. There was plenty of room with more than adequate kitchen space and appliances, a nicely-sized living room with sofabed and chair and a main bedroom with a chest, nightstand and closet. It was an ADA unit so the bathroom was exceptionally large. We enjoyed our stay after sorting out the misleading pet policy on the 3rd party travel pet site. Our recommendation to the management group of this hotel is that it be cleaned thoroughly from top to bottom including common areas with tile and carpeting and that delapidated furniture be replaced with items from this century.
Stayed 4 nights in Oct 2024

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door literally had to be pulled with my entire weight to open and close it. Otherwise the stay was good
Stayed 1 night in Aug 2024

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
the floor in bathroom was bad and almost fell. No bath towels were in the room and didn't look to ever been vaccuumed
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at a lot of extended stay properties and this is one of the few that I enjoyed. The other guests were quiet and respectful of each other. Every staff member was helpful and pleasant. My stay here made my entire visit to pleasant because I was able to cme back to my room and enjoy a peaceful place to rest.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jose

Disliked: Property conditions & facilities
The property didnt have all the amenities they said have, our room was missing a Table and phone was disconected from wall. it was no ice machine and they dont serve breafast no more.
Stayed 2 nights in Sep 2024

6/10 Okay

Kirstin

Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024