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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly hotel with full-service spa and free water park access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Property grounds
Lobby
Hot tub, steam room, hot springs/mineral springs, body treatments
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
The price is AU$175
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Junior Room

Highlights

Individually furnished
Heating
Free cots/infant beds
LED TV
Blackout curtains
Separate bath and shower
Spring-water bath
Cable channels
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

Highlights

Individually furnished
Heating
LED TV
Blackout curtains
Separate bath and shower
Spring-water bath
Cable channels
Wardrobe
  • Mountain view
  • Sleeps 4
  • 2 Double Beds
Exterior

Hotel Osalle Inn

Pool
Parking included
Free WiFi
Room service
8.8 out of 10, Excellent, (90)
The price is AU$119
includes taxes & fees
23 Dec - 24 Dec
Hotel Osalle Inn
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About the area

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

What's nearby

  • Chignahuapan Downtown Park - 11 min drive
  • Casa del Axolote - 11 min drive
  • Basilica of the Immaculate Conception - 11 min drive
  • Quetzalapan Falls - 16 min drive
  • Tuliman Waterfalls - 20 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 127 min drive

Restaurants

  • ‪El Rincon Mexicano - ‬10 min drive
  • ‪Enrico Ristorante - ‬10 min drive
  • ‪Chiconahui - ‬11 min drive
  • ‪El Portalito - ‬11 min drive
  • ‪Salón Social "La Taberna - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Family-friendly hotel by the river
Consider a stay at Hotel y Aguas Termales de Chignahuapan and take advantage of free water park access, a terrace and shopping on-site. Treat yourself to a massage, reflexology or a body treatment at SPA, the on-site spa. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool, with a waterslide and sunloungers
  • Free self-parking
  • Hot springs on-site, 3 meeting rooms and a banquet hall
  • A computer station, a 24-hour front desk and a lift
Room features
All 65 individually furnished rooms include amenities such as free WiFi.
More conveniences in all rooms include:
  • Spring water baths and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free water park
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (4,750 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot spring
  • Hot springs open from 7:30 AM - 6:00 PM
  • Hot springs water temperature - 50 ºC
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hotel y Aguas Termales de Chignahuapan?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel y Aguas Termales de Chignahuapan on 5 Jan 2025 start from AU$175.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel y Aguas Termales de Chignahuapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Aguas Termales de Chignahuapan?

Self-parking is free at this property.

What time is check-in at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel y Aguas Termales de Chignahuapan?

Checkout is at noon. Late check-out is available for a fee.

Where is Hotel y Aguas Termales de Chignahuapan located?

Located on a river, this family-friendly hotel is within 6 mi (10 km) of Parroquia de Santiago Apóstol, Chignahuapan Downtown Park, and Quetzalapan Falls. Tulimán Waterfalls and Casa del Axolote are also within 6 miles (10 km).

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 107 reviews" "
Rating 8 - Good. 30 out of 107 reviews" "
Rating 6 - Okay. 12 out of 107 reviews" "
Rating 4 - Poor. 5 out of 107 reviews" "
Rating 2 - Terrible. 7 out of 107 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms were dirty, rat poop everywhere, things were falling apart.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Y limpio
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

2/10 Terrible

martin

Stayed 1 night in Oct 2023

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No coffe in the roon
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el día en la energía de las aguas. la experiencia del vapor térmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso público o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energía. La alberca para huéspedes tambien muy bien, aunque insisto , en días con gran. afluencia me imagino que queda pequeña.
Stayed 2 nights in Oct 2022

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar esta increible por la vistas y las aguas termales, esta muy limpio y las intalaciones estan "bien", el servicio de check in fue muy tardado, nos tuvieron esperando unos 30-45 min para darnos nuestro cuarto, la alberca para huespedes no tenia agua, el bufett no estaba listo en el horario establecido, fuera de eso el personal es muy amable y atento
Stayed 1 night in Nov 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, property conditions & facilities
El servicio de alimentos podría mejorar un poco. Si el restaurante está abierto de 8 a 10, no es posible que a las 9:30 deje de hacer alimentos, y tmb poco calientes.
Stayed 1 night in Oct 2024

10/10 Excellent

María Félix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gustó es que en la alberca del hotel permiten que la gente entre con ropa, hay quienes no usaban traje de baño.
Stayed 2 nights in Oct 2024

4/10 Poor

benizu

Stayed 2 nights in Sep 2024

8/10 Good

alejandro

Travelled with partner
Liked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

EVERARDO

Travelled with partner
Pues ya hay lugares que se ben descuidados, del restaurante la comida tiene buen sabor pero el agua que había le faltaba dulce por lo demás todo bien.
Stayed 1 night in Sep 2024

8/10 Good

Saira

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

ANTONIETA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones con su tina propia de agua termal
Stayed 2 nights in Aug 2024

8/10 Good

JOSE LUIS, Tecámac

Travelled with family
todo ok
Stayed 2 nights in Aug 2024

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Víctor Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta todo muy bien!
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del restaurante muy atento y también de las albercas familiares
Stayed 1 night in Jul 2024

10/10 Excellent

armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Stayed 1 night in Jul 2024