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Hotel y Suites Axolotl

3.0 star property
Apartment in Chignahuapan with free parking

Photo gallery for Hotel y Suites Axolotl

Reception
Reception
2 bedrooms, premium bedding, pillow-top beds, blackout curtains
Terrace/patio
Family Apartment, 2 Bedrooms | City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Barbecue grill
  • Pet-friendly
  • Outdoor space
  • Parking included
  • 24/7 front desk
  • Free WiFi
The current price is AU$41
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

Highlights

Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
2 bedrooms
Private bathroom
Rainfall showerhead
Cable channels
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Highlights

Kitchenette
Flat-screen TV
Pillow-top bed
2 bedrooms
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

Highlights

Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
2 bedrooms
Private bathroom
Rainfall showerhead
Cable channels
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
2 bedrooms
Private bathroom
Rainfall showerhead
Cable channels
  • Studio
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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includes taxes & fees
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About the area

Map
Matamoros Toltempan, Chignahuapan, PUE, 73300

What's nearby

  • Basilica of the Immaculate Conception - 9 min walk
  • Casa del Axolote - 9 min walk
  • Chignahuapan Downtown Park - 9 min walk
  • Kiosco Mudéjar - 10 min walk
  • Tuliman Waterfalls - 14 min drive

Restaurants

  • ‪Barbacoa "Trejo - ‬12 min walk
  • ‪Enrico Ristorante - ‬14 min walk
  • ‪Chiconahui - ‬11 min walk
  • ‪La Confluencia - ‬12 min walk
  • ‪Taquería "La Güera - ‬9 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel y Suites Axolotl

Apartment in Chignahuapan with free parking
A 24-hour front desk, a garden and barbecues are available at this smoke-free apartment building. Self parking is free. Other amenities include a TV in a common area. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. For a bit of entertainment, guests will find a flat-screen TV with cable channels, and other amenities include premium bedding and a rainfall shower. Housekeeping is available once per stay.
Hotel y Suites Axolotl offers 6 accommodations with blackout curtains. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Chignahuapan apartment provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Pets stay free
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (once per stay)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan
Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan

Frequently asked questions

Is Hotel y Suites Axolotl pet-friendly?

Yes, this property allows cats and dogs (limit 1 total).

How much does it cost to stay at Hotel y Suites Axolotl?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel y Suites Axolotl on 8 Feb 2025 start from AU$41.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel y Suites Axolotl?

Self-parking is free at this property.

What time is check-in at Hotel y Suites Axolotl?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel y Suites Axolotl?

Checkout is at noon.

Where is Hotel y Suites Axolotl located?

Situated in Chignahuapan, this apartment building is 17.1 mi (27.5 km) from Piedras Encimadas Valley.

Hotel y Suites Axolotl Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

8.6/10

Cleanliness

7.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Andre

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is new and kept clean. The photos are beautiful. They provide great bedding and towels. There is good hot water, but water pressure is low. There is a great kitchen, but no cook wear or utensils which renders it useless. There is no heat or air conditioning. We visited in January and it gets very cold there in the winter. We brought a small heater, so we were comfortable enough, but without the heater we would have been warmer outside. I would stay there again, but I would travel with all I need to be comfortable there and I might try to find a place with air conditioning if it was a warm time of year.
Stayed 2 nights in Jan 2025

6/10 Okay

Viroun

Liked: Property conditions & facilities
Just ok
Stayed 1 night in Jun 2024

8/10 Good

JESUS GILDARDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpo, Comodo, y si necesitas algo solo mandas un mensaje por Whatsapp a recepción y te atienden rapido
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect !! The service is great , the lady on front desk went above and beyond to make sure our sty were wonderful, room are spacious and clean, better the what I was expecting ....definitely we be coming back .. and the front lady with the beautiful eyes Need a raise 💵💵💵💵
Stayed 1 night in May 2021

10/10 Excellent

Otoniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto la limpieza del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio Mario

Liked: Cleanliness, property conditions & facilities
buen servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Arabela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba cerca las personas en el hotel muy amables
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Las habitaciones estaban muy sucias y muy deferidas, no cerraba las puertas de las recámaras ni del baño a la cocina integral le faltaban puertas que estaba tiradas en la parta de adentro , la puerta de la entrada tenía un hueco y se colaba mucho frío , las persianas estaban incompletas , muy malas condiciones de las habitaciones!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel to spend the night!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
La verdad es que está muy tranquilo ideal para descansar
Stayed 1 night in Dec 2024

6/10 Okay

Juan manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien muy limpio muy amable los empleados muy seguro el único problema es que no ahí suficiente agua caliente solo te alcanza para bañarse una persona
Stayed 1 night in Nov 2024

10/10 Excellent

Karim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
exelente lugar
Stayed 2 nights in Nov 2024

2/10 Terrible

Irela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio y ruidoso. No hay amenidades en el baño mas que un sobre de shampoo para 4 personas. Toallas sucias. No hay ningun equipo para cocinar a pesar de que es una suite-departamento. El estacionamiento es un problema ya que hay que esperar a que despierten a otros huespedes para poder sacar tu auto.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica, Cdmx

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El departamento esta muy bien ubicado, con todo lo necesario para descansar y turistear por la zona central y alrededores
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recomendado
Stayed 1 night in Sep 2024

8/10 Good

Yess

Travelled with family and small children
Liked: Cleanliness, amenities
Las condiciones interiores salvó por la chapa del baño por dentro y la llave del lavabo que se safan o mueven, respectivamente.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia lorena

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Fernando

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bonitas instalaciones
Stayed 1 night in May 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy atentos en todos los sentidos
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabuloso
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Leticia Navarrete

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Si buscas un lugar limpio, tranquilo, seguro y con excelente atención, hospédate aquí. Además de que es súper accesible para llegar a cualquier lugar. Sin lugar a duda regresaría.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio y buen lugar
Stayed 1 night in Nov 2023

2/10 Terrible

Ixchel

Travelled with family
Disliked: Cleanliness, room comfort
Decepcionante, inseguro, sucio y groseros
¡¡Mi habitación estaba LLENA DE MOSCAS, eran más de 30!! Según mi reserva en Hotels.com, yo tenía hasta la media noche para hacer check in. Llegué, poco antes de las 2 pm y me dijeron que mi habitación estaría disponible hasta las 3, porque estaban haciendo el aseo. Fue hasta después de las 4 pm que me mandaron un mensaje para decirme que ya estaba lista. Finalmente volví a las 9:20 pm y el hombre en la recepción me dijo que mi habitación ya no estaba disponible, un mentiroso pues alegó que me estuvo mandando mensajes toda la tarde para preguntarme si aún quería la habitación cuando sólo había mandado uno que no vi y que estaba obligada a responder puesto que mi reserva estaba garantizada con mi tarjeta de crédito. Después de alegar con él, resultó que sí había una habitación, pero se negó por completo a dejarme usar el estacionamiento que aun tenia un lugar disponible, hasta que le comprobé que mi reserva incluía estacionamiento. Finalmente me estacioné dentro de la propiedad pero los lugares no son suficientes, unos carros encierran a otros y los de la calle encierran los de adentro, calle que por cierto, no está pavimentada. El edificio de las suites no tiene vigilancia personal y se puede abrir desde afuera 24 horas del día, cualquiera puede entrar. Las camas no están tan cómodas. 😡
Stayed 1 night in Sep 2023