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"We had a nice stay. The front desk staff was very kind. There is a kiosk for check-in and check-out, but desk staff as well. They also have a translation device that was a big help. The train station is directly across the road. We needed to store our luggage after we checked out for a few hours, and they kindly held it. The rooms are small by Western standards, but you just adjust. "

"Didn’t eat breakfast had a 7-11 breakfast. "

"Fantastic location. Easy to walk to Nagano station. Easy walk to Zenkoji. It is a Japanese hotel so it is a small room. Don't expect western size. No issues with it at all. "

"the room is clean, and it's convenience for transportation."

"Great place to be at. You're litterally right by the station and right next to the konbini. The facilities are comfortable and clean. "

"Hotel Metropolitan Nagano is directly connected from Nagano Station which is a gateway to lots of sightseeing spots. Service was impeccable, breakfast abundant and scrumptious, location so central to shopping and dining. The only thing I wish this hotel would have is a spa with public bath/sauna. With cold winter in Nagano, hot bath would make the stay perfect. Otherwise, I enjoyed everything about my stay at this hotel. "

"Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay."

"Overall nice stay at this Toyoko inn the front desk staff were exceptionally helpful in having an item we left at another hotel delivered to us, special thanks. Breakfast staff very efficient and helpful."

"Clean room"