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Kashiwaya

3.0 star property
Ryokan in Chikuma with free parking

Photo gallery for Kashiwaya

Hot springs
Reception
Food and drink
Interior
Hallway

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$109
16 June - 17 June

Room options

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

Highlights

Air conditioning
Flat-screen TV
Deep-soaking bath
Bathrobes
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Single Futons
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About the area

Map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • Joyama Historic Park and Arata-Jo Mountain Castle - 12 min walk - 1.1 km
  • Matsushiro Castle - 17 min drive - 17.4 km
  • Nagano Olympic Stadium - 18 min drive - 18.6 km
  • Chausuyama Zoo - 20 min drive - 17.7 km
  • Zenko-ji Temple - 28 min drive - 29.0 km

Getting around

  • Chikuma Obasute Station - 11 min drive

Restaurants

  • ‪麺屋壱星 - ‬2 min walk
  • ‪温泉の駅澄銀 - ‬1 min walk
  • ‪芳蘭 - ‬2 min walk
  • ‪Ristorante e Bar Da・Qui - ‬2 min walk
  • ‪ゆかり - ‬2 min walk

About this property

Kashiwaya

Ryokan near a train station
Consider a stay at Kashiwaya and take advantage of an indoor mineral hot spring (onsen), shopping on-site and laundry facilities. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self-parking
  • Japanese breakfast (surcharge), bike hire and hot springs on-site
  • An electric car charging station, free newspapers and a front desk safe
Room features
All guest rooms at Kashiwaya include thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with children's dressing gowns and free toiletries
  • Wardrobes/cupboards, highchairs and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Japanese

Similar properties

Sauna, hot tub, hot springs/mineral springs

Mercure Nagano Matsushiro Resort & Spa

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 468 reviews
The price is AU$91
30 June - 1 July
Mercure Nagano Matsushiro Resort & Spa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 1100 for adults and from JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility and high chair
This property accepts cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma

Frequently asked questions

Is Kashiwaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kashiwaya?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Kashiwaya on 16 June 2025 start from AU$108.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kashiwaya?

Self-parking is free at this property.

What time is check-in at Kashiwaya?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Kashiwaya?

Checkout is at 10 AM.

Where is Kashiwaya located?

Situated in Chikuma, this ryokan is within 1 mile (2 km) of Nishizawa Piggy Bank Museu and Joyama Historic Park and Arata-Jo Mountain Castle. Daiei-ji Temple and Obasute Rice Terraces are also within 6 miles (10 km).

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Kashiwaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 53 reviews
Rating 8 - Good. 20 out of 53 reviews
Rating 6 - Okay. 12 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 5 out of 53 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Yu Keung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!
Stayed 2 nights in Nov 2022

2/10 Terrible

たみこ

Disliked: Staff & service, property conditions & facilities
始めの投稿欄に食事の有無の記載が無かった。 1人の宿泊代で1万5千円程だったので、当然、食事が夕飯or朝食が着いているのかと思ったが、どちらも無し。 宿周辺にラーメン屋とコンビニが有るのみで、飲食店が周囲に無かった。 上記に伴い、宿キャンセルや別宿への変更を宿主に言ったが、受け付けてくれなかった。 トイレは部屋には無く、部屋外の共同トイレで不便だった。 お薦めしない宿です！！！
Stayed 1 night in Apr 2025

8/10 Good

りょうた

Stayed 1 night in Apr 2025

8/10 Good

カズヤ

Stayed 1 night in Mar 2025

10/10 Excellent

kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

かずとし

Liked: Staff & service
Disliked: Property conditions & facilities
受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

2/10 Terrible

Usan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Stayed 1 night in Nov 2024

8/10 Good

??????

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour tout à fait agréable

Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Stayed 1 night in Oct 2024

6/10 Okay

Sukesada

Liked: Room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

ひろゆき

Stayed 2 nights in Aug 2024

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024

2/10 Terrible

yuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024

6/10 Okay

HANAKO

Liked: Staff & service
Disliked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024

8/10 Good

あつこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
Stayed 4 nights in Apr 2024

6/10 Okay

けいいち

Disliked: Staff & service, property conditions & facilities
大浴場が汚いのとシャワーのお湯が出ず冷水だった。
Stayed 1 night in Feb 2024

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Yoshinobu

Liked: Cleanliness, staff & service, amenities
温泉の脱衣場がとても寒かったです。
Stayed 1 night in Feb 2024

8/10 Good

miki

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

タダヒロ

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
合理的なシステム 設備は今ひとつなれどスタッフ対応良し 値段を考えるとまずまず
Stayed 1 night in Aug 2023

10/10 Excellent

Fumio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方がとても親切です。 お風呂も気持ちよかったです
Stayed 1 night in Aug 2023

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったりしていて良かった。
Stayed 1 night in Aug 2023