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"The staff were excellent. In particular the cleaning staff. They were very accommodating towards my dad’s needs. "

"How would i know about eco-friendliness? Hotel signs from terminal are not great. We missed the little portable sign pointing to what looked like a taxi cubicle. We ended up walking over the new bus station exiting through the car park. Annoying when youre arriving late and tired. Not the hotels fault bristol airport need to sort this. "

"Stay was very good. Room was on the second floor. Very quiet except for selfish and inconsiderate guests allowing their doors to slam late at night. Room, shared areas and restaurant were all very clean. Staff very friendly and helpful. Very good breakfast. Free parking. We would stay again. Well done."

"Pleasant place to stay would recommend "

"This hotel is a little gem and provided us with a perfect stop over on our way to Dorset for a holiday. We arrived around 7.30pm and the check in process was friendly and efficient. Our room (number 58) was spacious, beautifully decorated and had a lovely balcony plus an extra window, as we were on the corner of the building. The bed was very comfortable. Although there is an option to eat at the hotel, we chose to explore a little and ate at The Wookey Hole Inn, just a few minutes walk away. We used the hotel bar for a couple of relaxed drinks. Breakfast was enjoyable, and the highlight for me was the pancake making machine! The area around the hotel is gorgeous. We were only there overnight but saw numerous families enjoying themselves. It also seemed popular with cyclists passing through the area. All in all, an excellent stay with friendly and welcoming staff. Would highly recommend! "

"Stopover in our way to Cornwall, dog friendly, lovely staff (despite them not having a chef they managed to sort us some food) really clean great place to stay "

"Very helpful staff and good prices"

"Very friendly staff and good facilities."

"The staff go the extra mile to ensure your stay is as pleasurable as it can be for the price paid. Food is good, beds comfortable, quiet and secure location, plenty of parking, nice spa! What more could one want?"