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Hotel Chino Hills

3.0 star property
Art Deco hotel with 24-hour business centre and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Chino Hills

Lobby lounge
Indoor pool
Lobby
Exterior
Deluxe Room, 1 King Bed

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services
The price is AU$142
includes taxes & fees
14 Oct - 15 Oct
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$141
includes taxes & fees
7 Oct - 8 Oct
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About the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709

What's nearby

  • BAPS Shri Swaminarayan Mandir - 10 min walk
  • Big League Dreams Sports Park - 2 min drive
  • Los Serranos Country Club - 3 min drive
  • Ayala Park - 3 min drive
  • The Shoppes at Chino Hills - 5 min drive

Getting around

  • West Corona Station - 12 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Hotel Chino Hills

Property highlights
Hotel Chino Hills provides a 24-hour business centre and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A computer station, a 24-hour front desk and a TV in reception
  • A lift, smoke-free property and concierge services
Room features
All 99 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to December 31 2024 (dates subject to change):
  • Breakfast
  • Meeting facilities
  • Swimming pool
The property will be renovating from 2 February 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Frequently asked questions

Is Hotel Chino Hills pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Chino Hills?

As of 30 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Chino Hills on 14 Oct 2024 start from AU$141.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Chino Hills?

Self-parking is free at this property.

What time is check-in at Hotel Chino Hills?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Chino Hills?

Checkout is at 11 AM.

Where is Hotel Chino Hills located?

Situated in Chino Hills, this hotel is within 1 mile (2 km) of BAPS Shri Swaminarayan Mandir and Big League Dreams Sports Park. Los Serranos Country Club and Chino Hills State Park are also within 2 miles (3 km).

Hotel Chino Hills Reviews

Reviews

6.0
Rating 10 - Excellent. 232 out of 1003 reviews" "
Rating 8 - Good. 174 out of 1003 reviews" "
Rating 6 - Okay. 185 out of 1003 reviews" "
Rating 4 - Poor. 167 out of 1003 reviews" "
Rating 2 - Terrible. 245 out of 1003 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the room was recently renovated, the property was a disaster. Then there were issues with room keys and doors and having to take the long trek back to the desk. I won’t stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Penny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING DO NOT STAY HERE!!! I recently had reservations from out of state. The pictures on the website were beautiful, but the reality was horrific and I must say, it was a disastrous experience. The hotel advertised itself as undergoing "small renovations," but the reality was far worse. Both the inside and outside were in complete disarray—there was no pool, no spa, no breakfast bar, and absolutely no lobby. It felt more like a construction site than a place to relax. Upon entering, we were greeted by signs warning of loud noises and dust. The noise was unbearable; it sounded like a sledgehammer going off non-stop.They also had a sign stating they were not responsible for any damage to vehicles in the parking lot, which added to our discomfort. My granddaughter was so frightened by the atmosphere that we felt we had no choice but to leave. She felt like she was in a haunted house. To make matters worse, the hotel would not issue any refund or credit for our stay, despite our numerous attempts to speak with the manager, who was never available and the hotel worker was rude and unprofessional. I advise anyone considering this hotel to look elsewhere. It was a truly unsettling experience, and I regret not heeding the warnings. Save yourself the trouble—don't stay here!
Stayed 2 nights in Sep 2024

2/10 Terrible

Cassandra

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Yuridia

Stayed 2 nights in Aug 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled like smoke, tvs don’t work horrible
Stayed 1 night in Sep 2024

2/10 Terrible

keith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never have stayed there if I knew they were underconstruction and the AC was not on and the pool was shut down and no services all the phones didn't even work. was a disaster there... never again
Stayed 1 night in Sep 2024

2/10 Terrible

Christina

Disliked: Staff & service, property conditions & facilities
This was by far my worst hotel experience ever. They didn’t provide even a fresh towel per guest (2 guests). They took forever to check me in. The staff charged me for bed linen and three towels for very normal use and small markings that are easily washed out. Not any permanent stains or marks. I’m a very polite and clean guest at hotels. The women at the desk had my wait 30 mins so she could inspect the room while I was there or she wouldn’t give me my $200 deposit back and comes back rude and snappy and only hands me $130 with no explaining or questions. I ask why and she rudely responded bc I’m being charged for three towels and a pillow case and a sheet. If at best one towel had bronzer that spilled on it and is easy to wash out. The linen had a couple marks from my scarf on my hair, also washable bc I’ve had it happen at my house and they wash right out. I should have recorded the rooms condition when I left. Something told me they’d scam me. Every guest I encountered was very unhappy there. Even some people cancelled as I waited for my room. There was little to no parking bc of all the renovation and construction. The hotel was NOT anywhere near the condition advertised. The room was decent but the other spaces (hallway, elevator, lobby, lounge all tore up and dirty it taped and closed off. No breakfast as advertised. The lady was the worst hotel employee I’ve encountered in my 25 years of travel. I’ll never stay here again.
Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out, helpful staff & very comfortable rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to live
Stayed 5 nights in Aug 2024

6/10 Okay

Mariano

Disliked: Property conditions & facilities
Not con
Stayed 1 night in Aug 2024

2/10 Terrible

Eugenia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not receive any room service. Had to go buy my own towels.
Stayed 7 nights in Aug 2024

6/10 Okay

Pedro

Liked: Cleanliness
It was under construction
Stayed 2 nights in Aug 2024

6/10 Okay

Mekhael

Room was dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to live
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Disliked: Amenities
Too much construction
Stayed 1 night in Aug 2024

8/10 Good

Irene

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
this property is under renovation. It looks like a homeless facility and nothing works. I was actually so concerned that i just left the property and stayed at another facility down the road.
Stayed 1 night in Aug 2024

2/10 Terrible

Miguel

Stayed 4 nights in Aug 2024

2/10 Terrible

Sherrie

Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas, Huntington Beach

Stayed 1 night in Apr 2024

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities
No pool or free breakfast
Stayed 3 nights in May 2024