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Captains Club Hotel

4.0 star property
Riverwalk hotel with full-service spa and free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Captains Club Hotel

Exterior
Luxury Double Room, River View
Luxury Suite, River View (Small) | View from room
Terrace/patio
Serves lunch and dinner

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • 24/7 front desk
  • Room service
The price is AU$300
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Twin Room, River View

Luxury Twin Room, River View

Luxury Twin Room, River View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Free bottled water
  • 15 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Double Room, River View

Luxury Double Room, River View

Luxury Double Room, River View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Free bottled water
  • 15 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, River View (Small)

In-room safe, free cots/infant beds, free WiFi, bed sheets

Luxury Suite, River View (Small)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Plasma TV
6 bedrooms
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
View from room

Harbour Hotel Christchurch

Pool
Breakfast included
Spa
Parking included
9.2 out of 10, Wonderful, (679)
The price is AU$292
includes taxes & fees
22 Jan - 23 Jan 2025
Harbour Hotel Christchurch
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About the area

Map
Wick Lane, Christchurch, England, BH23 1HU

What's nearby

  • Christchurch Harbour - 4 min drive - 2.9 km
  • Mudeford Quay - 6 min drive - 4.0 km
  • Southbourne Beach - 7 min drive - 3.3 km
  • O2 Academy Bournemouth - 8 min drive - 5.8 km
  • Vitality Stadium - 8 min drive - 5.8 km

Getting around

  • Christchurch Station - 14 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 9 min drive

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪The Thomas Tripp - ‬3 min walk
  • ‪The Starlight Classic Bengali & Indian Cuisine - ‬10 min walk
  • ‪The Boathouse Restaurant - ‬3 min walk
  • ‪The Ship Inn - ‬6 min walk

About this property

Captains Club Hotel

Upscale eco-certified hotel near New Forest National Park
Consider a stay at Captains Club Hotel and take advantage of free full breakfast, a terrace and a hair salon. Indulge in a manicure/pedicure, a body treatment and a facial at the on-site spa. The on-site local and international cuisine restaurant, Captain's Club Restaruant, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Other perks include:
  • Free self-parking
  • Multilingual staff, smoke-free property and tour/ticket information
  • Luggage storage, meeting rooms and wedding services
Room features
All guest rooms at Captains Club Hotel have comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Plasma TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captain's Club Restaruant
  • Quay Bar

Things to do

  • Full-service spa
  • Sauna
  • Spa tub

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Frequently asked questions

Is Captains Club Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Captains Club Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Captains Club Hotel on 5 Jan 2025 start from AU$299.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Captains Club Hotel?

Self-parking is free at this property.

What time is check-in at Captains Club Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Captains Club Hotel?

Checkout is at 11 AM.

Where is Captains Club Hotel located?

Situated on the riverwalk, this spa hotel is 0.2 mi (0.4 km) from Christchurch Priory and 2.9 mi (4.7 km) from New Forest National Park. Regent Centre and Christchurch Castle are also within 10 minutes. Christchurch Station is 14 minutes by foot.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 133 out of 176 reviews" "
Rating 8 - Good. 35 out of 176 reviews" "
Rating 6 - Okay. 7 out of 176 reviews" "
Rating 4 - Poor. 1 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

JITEN, Denham

The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Catol

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious and river view rooms. Lush bed. Great food and staff. Outside river view dining and lovely walks along river. Beautiful scenery of boats, paddle boarders etc. Much better than Poole! A great place to stay. Will definitely return. You must try …… you will LOVE .
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, gorgeous view and lovely large room.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend 👌
Great hotel, absolutely brilliant location. Wanted to take my parents away and they loved the hotel. Riverside views from large windows to enjoy, a nice walk along the river into town, close to Mudeford Quay and all the lovely beaches. Great staff. Delicious breakfast each morning.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Amenities
View from room snd location for walks
Stayed 3 nights in Jun 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area and hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very enjoyable mini break, staff friendly, food good especially breakfast. Peaceful overlooking the river ,very relaxing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with the friendly and so helpful staff that could not do enough for you. Well equipped rooms and great bathrooms
Stayed 2 nights in Mar 2024

10/10 Excellent

S

Stayed 2 nights in Feb 2024

8/10 Good

Iestyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
Stayed 1 night in Jan 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with fab view
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Sarah

Disliked: Cleanliness
Stayed 2 nights in Sep 2023