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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel Lucerna Ciudad Juarez

Experience the hotel's elegant facade and tranquil pool area, surrounded by lush palm trees and outdoor seating.
Property video
Experience the grandeur of Lucerna Hotel, featuring a striking central tower and elegant facade.
Relax in a spacious room with a large bed, seating area, and balcony offering a city view.
Relax in a spacious room with a seating area, television, and comfortable seating for all.

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Gym
  • Housekeeping
The current price is AU$150
includes taxes & fees
27 July - 28 July

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(31 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Plaza de las Americas - 3 min walk - 0.3 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Paso del Norte International Bridge - 4 min drive - 4.2 km
  • American Consulate - 10 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel near Plaza de las Americas
Located close to Hospital de la Mujer and Jaime Canales Lira Stadium, Hotel Lucerna Ciudad Juarez provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a local area shuttle and tour/ticket information
  • A porter/bellboy, a banquet hall and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 138 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch TVs with premium channels
  • Balconies, heating and daily housekeeping

Languages

English, Spanish

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The price is AU$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of 22 July 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on 27 July 2025 start from AU$149.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lucerna Ciudad Juarez?

Self-parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Checkout is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

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Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 609 out of 1012 reviews
Rating 8 - Good. 132 out of 1012 reviews
Rating 6 - Okay. 103 out of 1012 reviews
Rating 4 - Poor. 80 out of 1012 reviews
Rating 2 - Terrible. 88 out of 1012 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
Great view and nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional staff
Stayed 1 night in Jun 2025

10/10 Excellent

Angel Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Loved the service, room was really clean and really enjoyed the pool. I will come back!
Stayed 1 night in Jun 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the strip, rooms a clean and comfortable, I would stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramon

Liked: Cleanliness
Great customer service front desk and floor service
Stayed 1 night in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness
Excellent hotel
Stayed 1 night in Mar 2025

8/10 Good

Marisa

Liked: Cleanliness, staff & service
Excellent location, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always exceed the expectations
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the rooms are clean and spacious
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool very clean, staff very polite and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Jan 2025

2/10 Terrible

Angel Enrique

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were very dirty. Not recommended to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

ERICK

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this hotel is incredible
Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really friendly. Things didn't work in our room, but once we reported they were fixed right away, muy pronto! Hotel Lucerna is located close to everything, places to eat, to shop, to downtown and close to the borderline!
Stayed 3 nights in May 2025

6/10 Okay

Eliseo

Liked: Cleanliness
Staff management in the pool area disrespectful. I am not sure if I will stay again in this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean the stuff. It’s really nice and I feel it safe in the hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Yovana

Liked: Cleanliness, amenities
Excellent service
Stayed 1 night in May 2025

6/10 Okay

Hector

Disliked: Cleanliness
The Roma are a little beatb down and the ac doesnt cool properly. Staff is amazing though and the pool is great. Rio Grande mall within two blocks and a lot of restaurant around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and pool area was exceptional. The bar was reasonable but over priced. I was on tne 8th floor my room didnt have a fridge or microwave, that would have made my experience a 10 out of 10.
Stayed 8 nights in Jun 2025

10/10 Excellent

Vicente

Liked: Amenities
Great service like always.
Stayed 1 night in Apr 2025