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Hilton Garden Inn Cleveland Downtown

3.0 star property
Hotel with a fitness centre, a quick walk to Progressive Field

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Exterior
Bar (on property)
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
In the heart of downtown, Hilton Garden Inn Cleveland Downtown offers a warm welcome with dry cleaning services, a cozy lobby fireplace, and an on-site bar. Relax in the spa tub or enjoy breakfast at Garden Grille restaurant. With free WiFi and helpful staff praised by previous guests for their hospitality.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Hot tub
  • Parking available
  • 24/7 front desk
The current price is AU$250
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hearing Accessible

49-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel Cleveland Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
9.4 out of 10, Exceptional, (2410)
The price is AU$222
includes taxes & fees
20 Feb - 21 Feb
Drury Plaza Hotel Cleveland Downtown
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About the area

Map
1100 Carnegie Ave, Cleveland, OH, 44115

What's nearby

  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • JACK Cleveland Casino - 13 min walk
  • Huntington Bank Field - 3 min drive
  • Rock and Roll Hall of Fame - 3 min drive

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬7 min walk
  • ‪Thirsty Parrot - ‬7 min walk
  • ‪City Tap - ‬8 min walk
  • ‪The Corner - ‬5 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Hilton Garden Inn Cleveland Downtown

Hotel near Progressive Field
Located close to Rocket Mortgage FieldHouse and JACK Cleveland Casino, Hilton Garden Inn Cleveland Downtown provides dry cleaning/laundry services, a fireplace in reception and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant, Garden Grille, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Meeting rooms, a TV in reception and smoke-free property
  • A 24-hour front desk, a lift and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 240 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 49-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 88.13 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults and USD 8 to 12 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Frequently asked questions

Does Hilton Garden Inn Cleveland Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM to 11:00 PM.

How much does it cost to stay at Hilton Garden Inn Cleveland Downtown?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cleveland Downtown on 23 Feb 2025 start from AU$171.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Cleveland Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 88.13 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Cleveland Downtown?

Self-parking is available for USD 20 per day.

What time is check-in at Hilton Garden Inn Cleveland Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Cleveland Downtown?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Progressive Field and Rocket Mortgage FieldHouse. JACK Cleveland Casino and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 15 minutes by foot and East 34th-Campus Station is 23 minutes.

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 353 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 179 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Good
Stayed 1 night in Feb 2025

4/10 Poor

Nikoll

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Not a good experience. They only had one person at the front desk at check-in time . There was a long line to check in and to park. The parking lot had trash around it and it wasn’t set up well. The room was clean, but the bathroom was not. The toilet was leaking, and there was dried gunk in the shower wall that clearly was not cleaned.
Stayed 1 night in Feb 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Filtered search for “parking included in the price” brought up this hotel, but parking was not included in the price; it was added on prior to checkout. I stopped by the desk to tell them the shower gel was empty and the heating unit was as loud as someone starting a car; they told me to come back to the desk later on my way back in (why later?). When I came back they had one person working the desk and a line of more than a dozen people waiting (which was the case all weekend) so I gave up. Half of the elevators were closed for repair. Room was not clean: whitish stains on the dresser and red stain on the wall. Avoid this place.
Stayed 2 nights in Jan 2025

6/10 Okay

Gene

Travelled with partner
Disliked: Cleanliness, amenities
The exorbitant parking fee that was not mentioned set the tone for an unpleasant stay...
Stayed 1 night in Jan 2025

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Nov 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy, with a very friendly staff person who helped with parking and room keys.
Stayed 1 night in Jan 2025

10/10 Excellent

Felius

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Sherita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was ran down, out dated. Dog poop right outside the main door, not the hotel’s fault but maybe don’t let irresponsible dog owners stay there. One bad apple ruins the bunch.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and clean 👌
Stayed 1 night in Dec 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I felt I was staying at a Travel Lodge or a Best Western rather than a Hilton. Three nights with no room service. I could requested but should I have to? Room was fine but in substandard condition. This was a business trip so it met my needs, the location in particular. They need to up their game.
Stayed 3 nights in Dec 2024

2/10 Terrible

Laurie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were unable to get into our room until after 6pm. Ruining our dinner plans before attending our scheduled concert. No discount or another offering for the huge inconvenience.
Stayed 1 night in Sep 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lynn, Bridgeport

Liked: Staff & service, property conditions & facilities
The cleaning service is lacking training on how to clean the rooms but everything else was ok My first room bed and front door was broken
Stayed 5 nights in Nov 2024

10/10 Excellent

Brittani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the city
Stayed 2 nights in Nov 2024

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Positive stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittani

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
enjoyed the stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Some of the staff are not friendly. Just getting a towel takes forever. However, I will be remiss if I fail to give credit to a hardworking employee named Felisha, who went out of her way to help me. Otherwise, the service is a disaster. I nearly missed a meeting waiting to get a towel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a GREAT TIME!!!
Stayed 1 night in Nov 2024

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible Stay
Paid an extra $10 per day and per guest for breakfast and was never offered the breakfast coupon. Had to go to front desk when another lady who was very professional finally gave us a ticket for the breakfast, but i had paid for 2 days and only received one day. The rude lady that was at front desk the firat night didnt want to give me towels and washcloths. After telling her that our room was not equipped with the proper amount. 4 people in the room and one set of towels and washcloths. There were stains all over the bed sheets and the room was just dirty. I even found a marijuana oil pen in the room, so clearly theres not much housekeeping going on there.
Stayed 2 nights in Nov 2024

6/10 Okay

Sharon, Montvale

Travelled with family
Disliked: Property conditions & facilities
Pros: The room was spacious, great location. Cons: The tub was stained, the bathroom vanity beat up, the stand up lamp had to be unplugged to turn it on or off, the parking lot exit didn't work one time trying to leave.
Stayed 2 nights in Nov 2024

2/10 Terrible

Carrie

Terrible property. Staff was rude. Would not give me the room I ordered and would not give me any money back. No maid service even though requested. No pool towels and when I asked for regular towels for the pool they refused. When I asked for more towels for the room they refused. Parking lot was gated and the gate would not work causing a 30 minute delay getting out. Hotel blamed Expedia for reserving the wrong room when it was the hotel that gave my room away due to late check in and had to share a bed instead of having the two beds I reserved hotel would not switch rooms. I blame both Expedia and Hilton and will no longer use either the site or a Hilton hotel. Do not stay here.
Stayed 2 nights in Nov 2024