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Residence Inn By Marriott Cleveland Mentor

3.0 star property
Hotel with free breakfast, in the vicinity of Mentor Ice Arena
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Exterior
Property amenity
Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
The price is AU$238
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Double Bed, Non Smoking

39-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Double Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Hair dryer

Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | Living area

Suite, 2 Bedrooms, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Reception

Hampton Inn & Suites Cleveland Mentor

Breakfast included
Pet-friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (658)
The price is AU$165
includes taxes & fees
19 Jan - 20 Jan
Hampton Inn & Suites Cleveland Mentor
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About the area

Map
5660 Emerald Ct, Mentor, OH, 44060

What's nearby

  • Headlands Beach State Park - 5 min drive
  • Lake Erie College - 5 min drive
  • Mentor Ice Arena - 7 min drive
  • Fairport Harbor Lakefront Park Beach - 9 min drive
  • Historic Kirtland - 13 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Hotel near Mentor Ice Arena
Located close to Mentor Lagoons Nature Preserve and Lake Erie College, Residence Inn By Marriott Cleveland Mentor provides free full breakfast, a free food/drink shopping service and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self-parking
  • A 24-hour front desk, luggage storage and outdoor furniture
  • A lift, a banquet hall and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and hairdryers
  • 39-inch LCD TVs with Netflix, Hulu and streaming services
  • Recycling, kitchens and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00, per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Hotel Mentor
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Residence Inn By Marriott Cleveland Mentor Hotel Mentor

Frequently asked questions

Does Residence Inn By Marriott Cleveland Mentor have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 10 PM.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of 8 Jan 2025, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on 24 Jan 2025 start from AU$237.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn By Marriott Cleveland Mentor pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn By Marriott Cleveland Mentor?

Self-parking is free at this property.

What time is check-in at Residence Inn By Marriott Cleveland Mentor?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Residence Inn By Marriott Cleveland Mentor?

Checkout is at noon.

Where is Residence Inn By Marriott Cleveland Mentor located?

Situated in Mentor, this hotel is 2.8 mi (4.6 km) from Mentor Ice Arena and 3.1 mi (4.9 km) from Lake Erie College. Headlands Beach State Park and Mentor Lagoons Nature Preserve are also within 6 mi (10 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 331 reviews" "
Rating 8 - Good. 70 out of 331 reviews" "
Rating 6 - Okay. 22 out of 331 reviews" "
Rating 4 - Poor. 9 out of 331 reviews" "
Rating 2 - Terrible. 6 out of 331 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jasinta

Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also, had a nice breakfast that was included. Staff were welcoming and friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Toni

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SONDRA KING

Liked: Cleanliness, staff & service, room comfort
Ok
Decent room. Comfortable bed. Clean. Spacious bathroom. A bit of an “old” smell. Carpet probably needs cleaned. Overall an average place. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was huge!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly and worth the price.
Stayed 1 night in Sep 2024

6/10 Okay

Roxy

Disliked: Amenities
Overall, I’d say it’s just an average hotel if not below average. Initially walking in the person at the front counter was definitely not welcoming. She seemed unhappy and like she didn’t want to be there so not a great first impressIon. She was like that every time we saw her. Room smelled very musty when we first walked in it. The more we were in it, the more we realized it smelled like dog pee by the couch. One big reason I booked here was for the hot tub. It ended up being completely drained. When we ask, the not very friendly lady said it was closed for the season. They really need to advertise this on their website. I told her that’s one of the main reasons I chose that hotel. She showed/gave no empathy or apology whatsoever. Breakfast in the mornings was definitely not great which again was another reason I stayed here. Food was very bland and some of it wasn’t cooked completely. Coffee was cold the first morning. On a positive note, shower had good water pressure and the soap in the shower I really liked. Bed was comfortable so those are the couple things that were good. Honestly, I wish I would have stayed somewhere else. I mentioned all of this to the hotel when checking out and they did nothing to try to make anything better. For that reason, I will never stay there again. Don’t recommend unless you don’t care about paying a high premium price for very little in return. So disappointed because this was a weekend away for my husband and I.
Stayed 2 nights in Sep 2024

6/10 Okay

Sahara, INDIANAPOLIS

Liked: Staff & service, amenities, property conditions & facilities
The sofa bed for this property is very uncomfortable. The mattress is so thin that it feels like you just have a sheet over the springs. Overall the couch didn’t look cared for. There were stains on the cushions.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was so uncomfortable that i woke up in pain every morning. The jets in the hot tub were super low. There was a leak in the roof causing a wet smelly floor on the third level. Not worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We moved after one night. Place has changed since our last stay. This was our go to hotel when visiting family in Mentor PH
Stayed 6 nights in Jun 2024

8/10 Good

Gizella

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility friendly employees. Walkable to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean, comfortable room
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This particular location was less expensive than other Residence Inn by Marriot. This location is in a safe area and is close to shopping and restaurant's. The staff was excellent and the grounds were clean. A couple areas of improvement would be the following. The weight room is severely outdated and lacks a lot of equipment. Some of the rooms are located only yards away from the highway making it noisy and difficult to sleep. I would reserve a room at this location in the future albeit I would request a room not facing the highway. All in all a good experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with partner
Liked: Amenities
Very nice area.
Stayed 7 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hocycyoc
Stayed 2 nights in Jul 2024

8/10 Good

robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024