Cleveland Holidays from AU$690

Only 1 elevator worked and no hot water for a shower.

Beautiful apartments, great balconies, stayed in a level 9, 3 bed and each room had a balcony plus big living room had big balcony. 2 bedroom on level 7 was amazing for bbq and drinks on balcony if you had friends staying oj the trip or as a family or couple. group of friends as it had an enormous balcony across front and wrapping around side with decent city and river views, second one on level 3 had pretty big balcony and again had private Nice open plan designs, and building is quiet. Close to museum, library, science cenre, cultural centre, major bus line stop and train station less than five min walk away. Do not like the area late night, threatening begging, homeless people often sit along front enfrance on footpath, carpark is difficult in bigher cars/utes, Dont like how much staff harrass you at check out after calling reception. Don't like that their sister company morgan suites have a lunatic manager who got me banned from both while kicking us out 20 min post check in because our service dog barked to alert us to my daughters medical needs, and due to that they owe me over $500 but refused because our service dog was accredited while unknowingly to us- was pregnant so we had pups with us (cant leave service dog behind, but cant leave pups off mum). Whats worse is fleet lane cancelled a booking on midnight because of this experience and caused me to be almost without accommodation. Thankfully a much better hotel brand could accomodate me, but i paid max rate

Cleanliness was an issue. The hotel in general the reception and room had a very musty odour. The carpert in our apartment was Grimey. There was mould in and around the main shower..

The Ovolo was absolutely fantastic!! I wish we had more than one night. It was very very clean, great facilities, fabulous staff and fun exciting surprises everywhere you look. Can’t wait to go back!!!

Nothing fancy good basic hotel good for a night. Very helpful staff