Clophill Holidays from AU$2,259

Cute property, nothing fancy, staff were great..

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

This hotel is in a great location . The staff are great - they know when to interact with guests and anticipate their needs . The rooms are timeless and spacious . I would thoroughly recommend .

From the minute this weary traveler stepped foot into the restaurant/pub I knew this would be a huge bonus to my trip other than just a room! The entire staff were amazing! The food was so delicious (especially the DEEP FRIED BUTTER CHICKEN - the lamb shanks, and many other dishes.The rooms were very cozy and the beds are big. I throughly enjoyed my stay .. the only drawback was that the fan on my thermostat didn’t seem to be able to be adjusted..so I assumed it was at a set speed. All in all this American loved the hospitality! Thank you all

The service was excellent. The ugly art deco decor was so ugly, let down. Was expecting something a bit more British and cool. There are apparently pool hours for kids which was annoying. No one told me. I have a 6 year old child and kids are only allowed at the pool from 8am-12pm and 4-6pm. The lounge access was excellent.