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Grand Cloudcroft Hotel

2.0 star property
Hotel in Cloudcroft with free breakfast and 24-hour front desk

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Reception
Terrace/patio
Double King
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double King

Double King

Double King

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King

Single King

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Cloudcroft, Grand Cloudcroft Hotel is in the mountains. Sacramento Mountains Museum and New Mexico Rails-to-Trails are local landmarks, and some of the area's attractions include Sacramento Peak Observatory and The Tunnel Stop. National Solar Observatory and Apache Point Observatory are also worth visiting.
Visit our Cloudcroft travel guideOpens in a new window
Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.2 km
  • Sacramento Peak Observatory - 3 min walk - 0.3 km
  • New Mexico Rails-to-Trails - 17 min walk - 1.5 km
  • Trestle Recreation Area - 19 min walk - 1.6 km
  • Cloudcroft Ski Area - 4 min drive - 4.6 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Black Bear Coffee Shop - ‬15 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in the mountains
Consider a stay at Grand Cloudcroft Hotel and take advantage of free continental breakfast, a terrace and a firepit. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as an outdoor entertainment area.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Self-parking (surcharge), a 24-hour front desk and smoke-free property
  • Ping pong, a vending machine and a lift
  • Outdoor furniture and a water dispenser
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 50 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and hairdryers
  • 43-inch Smart TVs with cable channels
  • LED light bulbs, mini fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Does Grand Cloudcroft Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Grand Cloudcroft Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Cloudcroft Hotel?

Self-parking is available for USD 13 per night.

What time is check-in at Grand Cloudcroft Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Grand Cloudcroft Hotel?

Checkout is at 11:00 AM. Late checkout is available for USD 20.00.

Where is Grand Cloudcroft Hotel located?

Situated in the mountains, this hotel is within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. Cloudcroft Ice Rink and New Mexico Rails-to-Trails are also within 1 mile (2 km).

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Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 340 reviews
Rating 8 - Good. 51 out of 340 reviews
Rating 6 - Okay. 15 out of 340 reviews
Rating 4 - Poor. 3 out of 340 reviews
Rating 2 - Terrible. 4 out of 340 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel with beautiful surrounding if u like the outdoor.
Stayed 1 night in Feb 2025

10/10 Excellent

Danelle

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful. Rooms are very clean and comfortable! Staff is friendly. Indoor pool is very nice! Location is perfect! Excellent experience!
Stayed 3 nights in Jul 2025

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean Hotel, very friendly staff and great location!
Stayed 1 night in Apr 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Outside looks nice. Normal hotel breakfast. Got a room in the back with no view at all and very uncomfortable bed. Small room.
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean, quiet hotel with friendly and helpful staff in beautiful surroundings!
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Getaway

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The property was pristine and comfortable. The staff was friendly, welcoming and so helpful. We will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed it. Clean, unique good staff.
Stayed 1 night in Mar 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Clean, comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with king beds, definitely enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Valentina

Liked: Property conditions & facilities
Beautiful hotel and very well managed!
Stayed 1 night in Dec 2024

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new, very well maintained place. Wonderful and friendly staff. The perfect place to lodge in this amazing environment, up in the Sacramento Mountains.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jan 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a good decision to stay on that hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and the staff was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ujwal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Kids loved the ping pong table! The room was nice and front desk staff were helpful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great as was the staff! Breakfast in the morning was good but typical hotel fare. Only issue was elevator out of order and we had to haul or luggage upstairs. Thanks for the nice stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Close to everything. Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. The breakfast was good
Stayed 1 night in Feb 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudcroft needed an additional option for hotels. The only need is a dimmable light in the room.
Stayed 2 nights in May 2025