4 nights "glamping' in a yurt, arrived to no host (in Sydney - not mentioned this!). Partner in house but didn't meet us. We carefully accessed via a very dodgy path as told the key was in the yurt for us. I'd enquired about the facilities - pool & spa available for use (April to October). Asked if heated (as it's May & pretty cold). pool isn't but spa is as long as you give the hosts notice to start it. As there's no TV the spa was going to be a good diversion for us. As it was cold we tried to get the air con going to heat - not working! The host Steve messaged us from Sydney to advise we would need to switch it to "heat" which we actually knew & had done - long story short despite many attempts the air con was clearly not working & as raining & cold & basically a tent we needed something. Eventually Steve's partner offered us a free standing heater. We asked her to switch on the spa which she didn't do correctly so in the end told her to leave it until the next day when we were told Steve would be back from Sydney. The yurt was very basic which was fine but it was also quite dirty. The smoke alarm was hanging open with no battery! Deck & pathway very slippery as raining & lighting was insufficient (6 lights only 2 working). I actually fell & sprained my ankle started walking long way round via the house. Eventually transpired spa didn't work - actually had to ask Steve to meet us & after much convincing he believed us! BBQ dirty, zips broken! Checked out early Have photos!