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Mercure Hotel Köln Belfortstraße

4.0 star property
Escape to an eco-friendly haven near Cologne Zoo. Unwind with a drink at the bar or soak up some sun by the pool.

Photo gallery for Mercure Hotel Köln Belfortstraße

Standard Room, 1 Single Bed, Annex Building
Exterior
Fitness facility
Business centre
Terrace/patio
Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Room service
  • Pet-friendly
The current price is AU$155
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed

Apartment, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Lobby

Maritim Hotel Köln

  • Pool
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  • Pet-friendly
  • Free WiFi
8.8 out of 10, Excellent, (1088)
The price is AU$201
includes taxes & fees
4 Mar - 5 Mar
Maritim Hotel Köln
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About the area

Map
Belfortstrasse 9, Cologne, NW, 50668

What's nearby

  • Cologne Zoo - 13 min walk
  • Musical Dome - 14 min walk
  • Cologne Cathedral - 17 min walk
  • LANXESS Arena - 5 min drive
  • Chocolate Museum - 5 min drive

Getting around

  • Reichenspergerplatz U-Bahn - 3 min walk
  • Hansaring Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Curios Köln - ‬5 min walk
  • ‪Namaste Restaurant - ‬7 min walk
  • ‪Ritter Wülfing - ‬7 min walk
  • ‪Epi - ‬8 min walk
  • ‪Max Stark - ‬5 min walk

About this property

Mercure Hotel Köln Belfortstraße

Upscale eco-certified hotel near Cologne Zoo
Located close to Kleinbahn im Rheinpark and Cologne Cable Car, Mercure Hotel Köln Belfortstraße provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • A water dispenser, multilingual staff and luggage storage
  • Bike parking, a gift shop and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 128 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with premium channels
  • Wardrobes/cupboards, highchairs and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 28 December.
The property will be renovating from 16 December 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged
  • Spa fee: EUR 4 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 23 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

Does Mercure Hotel Köln Belfortstraße have a pool?

Yes, this property has an indoor pool. The property will be renovating the swimming pool from December 16 2024 until March 31 2025 (completion date subject to change).

How much does it cost to stay at Mercure Hotel Köln Belfortstraße?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Köln Belfortstraße on 9 Mar 2025 start from AU$147.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Köln Belfortstraße pet-friendly?

Yes, Mercure Hotel Köln Belfortstraße allows pets (limit 2 total). There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Köln Belfortstraße?

Self-parking is available for EUR 23 per night.

What time is check-in at Mercure Hotel Köln Belfortstraße?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Köln Belfortstraße?

Checkout is at noon.

Where is Mercure Hotel Köln Belfortstraße located?

Located in Innenstadt, this eco-certified hotel is within a 15-minute walk of Cologne Cable Car, Cologne Zoo and Musical Dome. Cologne Cathedral and Romano-Germanic Museum are also within 1 mi (2 km). Reichenspergerplatz U-Bahn is only a 3-minute walk and Ebertplatz U-Bahn is 5 minutes.

Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 621 reviews
Rating 8 - Good. 264 out of 621 reviews
Rating 6 - Okay. 109 out of 621 reviews
Rating 4 - Poor. 36 out of 621 reviews
Rating 2 - Terrible. 13 out of 621 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Padmanabha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
Stayed 2 nights in Dec 2024

10/10 Excellent

Johannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and contemporary hotel
A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaruk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip, Sheffield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Stayed 2 nights in Oct 2024

6/10 Okay

Wayne

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Stay
This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Stayed 3 nights in Aug 2024

10/10 Excellent

NICHOLAS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jun 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and location!
Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Great stay. Hotel was walking distance from city but away from hustle and bustle.
Stayed 5 nights in May 2024

10/10 Excellent

Golan Security

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place near the old town
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

6/10 Okay

Shene

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alastair Kennedy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, facilities and staff. Family friendly. We had a great time!
Stayed 6 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fair walk through a busy pub section, but noticed on the morning we could use the underground and avoid the area
Stayed 1 night in Jun 2024

8/10 Good

NICHOLAS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Foster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance! If not there are two different trains near the hotel!
Stayed 1 night in May 2024

8/10 Good

jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel for work...
Stayed 1 night in Apr 2024

8/10 Good

James, Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.
Stayed 4 nights in Apr 2024

6/10 Okay

Yousef

Travelled with family
Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey, ASHEVILLE

Stayed 1 night in Apr 2024